Recognized Excellence

Recognized Excellence - I would like to recognize AJ. He was really great.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations by helping me with my chimney cap. They were able to repair it instead of replacing it.

Communication

Communication - They called every day and gave a heads up when they were coming.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy who gave the quote, and the manager of the job. Both were great. Ken was the salesperson.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in every way. They gave me the choice of colors, explained to me how the installation would work, as well as the modern way of having the underlayment worked. They explained the different techniques and how the warranty worked. The way they measured the roof, how they inspected the old one, and found the issues. My roof was about 24 years old. All the way around, they exceeded my expectations. They weren't just here to say I need a new roof, they explained every step along the way.

Additional Comments

Additional Comments - The neighbors have comments on it. I like the way they did the vents on the top, and little things other than what you would see.

Re-install old gutters after work is done

Recognized Excellence

Recognized Excellence - George and Kyle

Areas Of Satisfaction

Areas Of Satisfaction - Site was safe throughout the project, kept me informed and everything was on schedule.

This is the 2nd time we've used Collis Roofing to do a total reroof job. Both times were a positive experience. This last time I was blown away by the courtesy and the AMAZING cleanup. Not a SINGLE nail or piece of trash left over.

Clean

Clean - above and beyond! No trace except dumpster tracks on the lawn where I had them put the dumpster. No nails or trash left behind either.

Quality Of Workmanship

Quality Of Workmanship - We reroofed this year because of the age of our roof - but if we weren't doing it for insurance purposes the last Collis roof that was done over 15 years ago would have lasted quite a while longer as it was in amazing shape.

Value

Value - Andrew Mosher (sales), Joe, Carlos (team leader), Dustin & George (foremen). These are the staff I knew by name, but the workers were fabulous too.

Recognized Excellence

Recognized Excellence - Everyone was amazing. I was especially impressed with how courteous and respectful the workers were. All good guys with good intentions. A roof is really key to a secure home, I felt confident that the best job was being done by them.

Areas Of Satisfaction

Areas Of Satisfaction - I was especially impressed with how courteous and respectful the workers were. All good guys with good intentions. A roof is really key to a secure home, I felt confident that the best job was being done by them. The office and the foremen were great with answering our questions during and after the job. Andrew was totally thorough with before the job.

Recognized Excellence

Recognized Excellence - The crew was johnny on the spot. They came in and were right at work. They did a great job cleaning up. It was well done. This is the second time we have used your company, and we would use you again.

Areas Of Satisfaction

Areas Of Satisfaction - It was a well done job all the way around.

Communication

Communication - professional, knowledgeable and responsive sales rep...good home office communication re: timing and personnel who would be at my house

Quality Of Workmanship

Quality Of Workmanship - so far so good...ask me after the next cat 5 hurricane

Professional & Organized

Professional & Organized - I got bids from four companies and Collis was the standout...no questions about integrity

Recognized Excellence

Recognized Excellence - Ken Duquette- great job presenting the proposal, answering questions, and maintaining contact throughout the process.

Areas For Improvement

Areas For Improvement - na

Areas Of Satisfaction

Areas Of Satisfaction - I felt totally confident with Collis.

Recognized Excellence

Recognized Excellence - Jonathan

Areas For Improvement

Areas For Improvement - none. Very happy with Collis' process, people, product... my new roof!

Areas Of Satisfaction

Areas Of Satisfaction - timing... from first introduction to complete in only 4 weeks

Recognized Excellence

Recognized Excellence - Andrew and George were great!

Collis did my son's roof and repaired a few leaks timely and efficiently. He highly recommended them. I am sure my roof will endure these next few years. Or Collis will make it right.

I was very pleased with Collis Roofing. This was the second roofing project I had done by them, and I was very satisfied. I wouldn't mind having them do my roofing in the future.

Quality Of Materials

Quality Of Materials - I am very satisfied with the quality of materials used.

Recognized Excellence

Recognized Excellence - I forgot his name, but I would like to recognize the person I communicated with most of the time for his exceptional service. His name was Kyle.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing communicated and did a wonderful job. There's nothing else I can really say. This was the second time I had to use them for my roof. This time, they did the complete roof. The first time, they did patching and did a wonderful job.

Great service from sales person to job crew manager also p/up dumpster employee very nice & extremely hard worker.

Recognized Excellence

Recognized Excellence - Sales Eddy & Jim very professional from start to finish also to mention dumpster p/up employee very professional very nice made sure everything was in order before leaving my home.

Areas For Improvement

Areas For Improvement - N/a

Areas Of Satisfaction

Areas Of Satisfaction - Great service

Additional Comments

Additional Comments - N/a

I have already recommended Collis Roofing to a friend.

Safe

Safe - It was safe.

Quality Of Materials

Quality Of Materials - The quality of material I chose, I believe they used. I do not know how to rate the quality of the materials, as I am not an expert in that field. Collis Roofing used the material I chose.

Recognized Excellence

Recognized Excellence - Jonathan Sinclair, the salesperson, was awesome. I would definitely send people to talk to him before anything else.

Areas Of Satisfaction

Areas Of Satisfaction - The work was done in a timely manner. I received timely feedback. The workers were courteous. It was all good.

I would recommend Collis Roofing to a friend because they did a great job.

Areas For Improvement

Areas For Improvement - They didn't fall short of any of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations on how efficiently they did the project.

Additional Comments

Additional Comments - There is nothing I would like to share at this time.

Recognized Excellence

Recognized Excellence - I would like to recognize all of them for their exceptional service.

Recognized Excellence

Recognized Excellence - Kai and Andrew Mosher

Areas Of Satisfaction

Areas Of Satisfaction - Total team efforts and also professional.

Recognized Excellence

Recognized Excellence - Chris our sales contact was really great and stayed involved which we appreciated

Recognized Excellence

Recognized Excellence - Alexander Sidor

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Good communication

Very happy with the whole process from initial contact to completion of work with Collis Roofing. Can't say enough about the professionalism of the entire team. Timely, respectful of property and area was kept extremely clean. Follow up is great!

Recognized Excellence

Recognized Excellence - Everyone I had contact with was responsive and pleasant.

Additional Comments

Additional Comments - Very happy with the whole process from initial contact to completion of work with Collis Roofing. Can't say enough about the professionalism of the entire team. Timely, respectful of property and area was kept extremely clean. Follow up is great!

Recognized Excellence

Recognized Excellence - Aj went above and beyond. Excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - Timely

I’m satisfied with the whole process from beginning to end for the new roof and the company’s commitment to respond to emergencies should a severe storm require mitigation of damage.

Recognized Excellence

Recognized Excellence - Kyle Kristam, Buster, the lead for the construction on site, and my email contact for billing

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - The roof was installed as agreed - no surprises

Additional Comments

Additional Comments - Everyone I worked with was professional and friendly

I have had 5 houses reroofed by Collos Roofing and I am very happy with their work.

Clean

Clean - A rea was left in the same condition as it was before they arrived.

Recognized Excellence

Recognized Excellence - The whole office staff, the roofers and Eddie the salesman

Areas For Improvement

Areas For Improvement - NONE Everything was done as expected

Areas Of Satisfaction

Areas Of Satisfaction - Everything was done as expected on all 5 of the jobs they have done for me

The entire team was very professional and courteous and completed the job on time with no fuss.

Recognized Excellence

Recognized Excellence - I want to recognize our salesperson, I think his name is AJ, for his exceptional service. The crew came and did their job and left!

Areas Of Satisfaction

Areas Of Satisfaction - They met all our expectations.

Additional Comments

Additional Comments - I would highly recommend using them for your next roofing job. This is the second job we have had with them. This second time the hurricane damaged the entire area, and they did such a good job that when the second hurricane came, there was no damage.

They did a great job. They stayed on top of everything, right down to dealing with our insurance company.

Recognized Excellence

Recognized Excellence - I would like to recognize Chris Zweifach. He dealt with us and the insurance company.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations, right down to the cleaning.

Our sales rep, Chris Zweifach was honest with excellent communication and the final roof result was fantastic. We have a new beautiful roof that was also cost effective using the upgraded architectural grade shingles.

Communication

Communication - The project manager and superintendent kept me abreast of the daily progress.

Recognized Excellence

Recognized Excellence - Chris Zweifach the sales rep, the PM and superintendent.

Additional Comments

Additional Comments - Highly recommend Collis Roofing over any other roofing company in Orlando.

Recognized Excellence

Recognized Excellence - Ray Hiltz

Areas Of Satisfaction

Areas Of Satisfaction - Time to complete the job

I have had six roofs replaced by Collis Roofing and I have been every pleased with the process. They arrive when they say they will,do the job and leave area clean.

Recognized Excellence

Recognized Excellence - Everyone from Eddie in Sales, the office people and the crew that did the roofing.

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Additional Comments

Additional Comments - I have used Collis Roofing for many years for multiple properties. I am one to get multiple quotes and Collis is always within line if not one of the lowest. I always end up choosing Collis due to previous positive experiences I have had with them.

Chris, Kai and the team did a phenomenal job of maintaining communication, explaining every part of the process and were available for questions. The crew on the roof worked fast yet still provided quality service.

Clean

Clean - The crew cleaned up throughout the entire process of replacing my roof

Areas Of Satisfaction

Areas Of Satisfaction - Chris explained the paperwork I had received from my insurance, followed through with them directly to make this process easier for me. I appreciated that Chris took on the responsibility of reaching out to the insurance company for the follow ups regarding the extra materials needed for my roof that were not a part of the original estimate.

Professional & Organized

Professional & Organized - Your team was the first crew that was contracted to do that work no so much. But Jim jumped right in and got it taken care of.

Recognized Excellence

Recognized Excellence - Ray has been friendly during the process. I appreciate his help and time. Jim, the job employee, was a star. He took the time to remove the first install crew that did not follow the correct process, and they were working without covering my pool. Despite the extended time for Collis, Jim put my quality over the company time. I am not sure there is a monetary figure that could show the value Jim that he brings to the company and the customer.

Areas Of Satisfaction

Areas Of Satisfaction - I did not expect Jim to prioritize my work and the quality of the work over the company and their time. Getting rid of a crew because their work was not following code nor done to the Collis standards was refreshing to see.

The night before a hurricane came, Collis Roofing stayed to put a roof on my house. I would recommend them to anyone and everyone.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The dedication of the workers who put on the roof when a hurricane was coming exceeded my expectations.

Additional Comments

Additional Comments - I appreciate the job they did and would recommend Collis Roofing to everyone.

Very professional and courteous, prompt service as well. Highly recommended.

Additional Comments

Additional Comments - Thanks for a job well done

I highly recommend Collis Roofing. We had paperwork issues when trying to obtain financing and also had issues getting our solar panels uninstalled and reinstalled. Through all of this, Ray Hiltz and the Collis team were very patient and professional. This is the second house that we have used Collis Roofing to replace our roof and they are a great team to deal with.

Recognized Excellence

Recognized Excellence - I want to recognize Ray Hiltz. He was awesome.

Areas Of Satisfaction

Areas Of Satisfaction - We had some issues getting qualified with financing but was no fault of theirs. They were patient through the entire process of getting approved for the loan.

Additional Comments

Additional Comments - This is the second home that we have owned and used Collis for the roof. Although we had moved from the house, 15 years later they called to check and see how our roof was doing. That doesn't happen anymore. We were happy about that.

I am a contractor, and one of the most important things I do is manage my client's expectations. Both the salesman and the crew chief kept me posted with pictures and explanations of everything they were doing. They were fast and took care of all of the necessary permitting. I could not have been happier with the overall service, and I would highly recommend them to anyone.

Recognized Excellence

Recognized Excellence - The salesman and the crew leader provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The company exceeded my expectations with their communication.

Recognized Excellence

Recognized Excellence - All of them were good.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in the whole project.

Collis is the best roofing in the business.So many lame outfits out there.I would use Collis for any futher needs.

Recognized Excellence

Recognized Excellence - Andrew Mosher the new roof sales rep was excellent and very easy to deal with.Kai Doyle the project manager was hands on and was always keeping me updated on the schedule.Well done.

Areas For Improvement

Areas For Improvement - The completed roof permit from Winter Park was a bit of a hassle.I needed document to update insurance carrier for new roof discount.

Areas Of Satisfaction

Areas Of Satisfaction - Hard to complain on the roof job overall.

Additional Comments

Additional Comments - Keep up the good work.Thank you.

Recognized Excellence

Recognized Excellence - I choose Collis Roofing because of the outstanding response(s) from Brian Kuehner. He was always there for me.. His attention to detail and responsiveness are much appreciated.. I've shared his name with the other 7 commercial property owners in our plaza..

Extremely polite, decent people work at this company. Explained everything in detail, very prompt. No debris in the yard, at all!

Recognized Excellence

Recognized Excellence - Aj!! Great guy

Areas Of Satisfaction

Areas Of Satisfaction - All of it

Additional Comments

Additional Comments - Used them before, will use them again..if needed!

Everything went great with no issues.

Recognized Excellence

Recognized Excellence - Everybody was great all across the board.

Areas Of Satisfaction

Areas Of Satisfaction - Everything went exactly as we discussed.

Additional Comments

Additional Comments - They did an excellent job and did the job on time. Everything was fine.

Recognized Excellence

Recognized Excellence - Everyone from Kyle my salesperson to Joe the supervisor of the work crew was exceptional. Everybody was more than on time and did great work. They followed up with everything they said they were going to do.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met and exceeded all of my expectations.

Recognized Excellence

Recognized Excellence - I want to recognize Dustin Lare for his exceptional service.

Areas For Improvement

Areas For Improvement - They exceeded all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The job site's cleanliness exceeded my expectations.

Additional Comments

Additional Comments - Collis Roofing did an outstanding job from contract to completion.

Recognized Excellence

Recognized Excellence - Andrew Mosher, Project Manager George, Installer Luis and crew, Office staff.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All

Professional in all aspects. Easy to communicate with, including their representative ,supervisor and office staff.

Value

Value - N/A - I don't know roofing prices. They did a goood job.

Recognized Excellence

Recognized Excellence - I would like to recognize the estimator, Chris, and the foreman, George Rankin, for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job. I recommended Collis to Mr. Fritz because they did my job in 2005. Both projects went way over the estimate because of the underlayment, but I expected that with all the weather here in Florida. They were very good and very professional, and the crew was good. I was unable to be there at all times, but they would always say what they had done and what needed to be done to be finished.

Quality Of Materials

Quality Of Materials - Friends like the look. Yes

Recognized Excellence

Recognized Excellence - Andrew M. and Jim Boyd

Recognized Excellence

Recognized Excellence - George the superintendent.

If you want the job done right, call Collis Roofing.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian Keener.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas.

Additional Comments

Additional Comments - The field supervisor, George, was very efficient and knowledgeable.

They were very efficient, and fast. I was very pleased with their work.

Safe

Safe - They were very efficeint throughout the project.

Recognized Excellence

Recognized Excellence - They were all great.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area. They were great.

Areas Of Satisfaction

Areas Of Satisfaction - They were great. They came out and brought the materials. Furthermore, they were very efficient and did the job. They completed it in two days.

Additional Comments

Additional Comments - They were great. I will recommend them.

Recognized Excellence

Recognized Excellence - Yes. Jonathan was great help. He explained the whole process to me in detail which made me very comfortable. Everyone in the group did a great job.

Areas For Improvement

Areas For Improvement - Can't think of any.

Areas Of Satisfaction

Areas Of Satisfaction - They used very good quality products.

Additional Comments

Additional Comments - I had used Collis Roofing 19 years ago and am good glad that was able to use them again. Thank you.