Recognized Excellence

Recognized Excellence - Ray Hiltz

Areas Of Satisfaction

Areas Of Satisfaction - Time to complete the job

I have had six roofs replaced by Collis Roofing and I have been every pleased with the process. They arrive when they say they will,do the job and leave area clean.

Recognized Excellence

Recognized Excellence - Everyone from Eddie in Sales, the office people and the crew that did the roofing.

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Additional Comments

Additional Comments - I have used Collis Roofing for many years for multiple properties. I am one to get multiple quotes and Collis is always within line if not one of the lowest. I always end up choosing Collis due to previous positive experiences I have had with them.

Chris, Kai and the team did a phenomenal job of maintaining communication, explaining every part of the process and were available for questions. The crew on the roof worked fast yet still provided quality service.

Clean

Clean - The crew cleaned up throughout the entire process of replacing my roof

Areas Of Satisfaction

Areas Of Satisfaction - Chris explained the paperwork I had received from my insurance, followed through with them directly to make this process easier for me. I appreciated that Chris took on the responsibility of reaching out to the insurance company for the follow ups regarding the extra materials needed for my roof that were not a part of the original estimate.

Professional & Organized

Professional & Organized - Your team was the first crew that was contracted to do that work no so much. But Jim jumped right in and got it taken care of.

Recognized Excellence

Recognized Excellence - Ray has been friendly during the process. I appreciate his help and time. Jim, the job employee, was a star. He took the time to remove the first install crew that did not follow the correct process, and they were working without covering my pool. Despite the extended time for Collis, Jim put my quality over the company time. I am not sure there is a monetary figure that could show the value Jim that he brings to the company and the customer.

Areas Of Satisfaction

Areas Of Satisfaction - I did not expect Jim to prioritize my work and the quality of the work over the company and their time. Getting rid of a crew because their work was not following code nor done to the Collis standards was refreshing to see.

The night before a hurricane came, Collis Roofing stayed to put a roof on my house. I would recommend them to anyone and everyone.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The dedication of the workers who put on the roof when a hurricane was coming exceeded my expectations.

Additional Comments

Additional Comments - I appreciate the job they did and would recommend Collis Roofing to everyone.

Very professional and courteous, prompt service as well. Highly recommended.

Additional Comments

Additional Comments - Thanks for a job well done

I highly recommend Collis Roofing. We had paperwork issues when trying to obtain financing and also had issues getting our solar panels uninstalled and reinstalled. Through all of this, Ray Hiltz and the Collis team were very patient and professional. This is the second house that we have used Collis Roofing to replace our roof and they are a great team to deal with.

Recognized Excellence

Recognized Excellence - I want to recognize Ray Hiltz. He was awesome.

Areas Of Satisfaction

Areas Of Satisfaction - We had some issues getting qualified with financing but was no fault of theirs. They were patient through the entire process of getting approved for the loan.

Additional Comments

Additional Comments - This is the second home that we have owned and used Collis for the roof. Although we had moved from the house, 15 years later they called to check and see how our roof was doing. That doesn't happen anymore. We were happy about that.

I am a contractor, and one of the most important things I do is manage my client's expectations. Both the salesman and the crew chief kept me posted with pictures and explanations of everything they were doing. They were fast and took care of all of the necessary permitting. I could not have been happier with the overall service, and I would highly recommend them to anyone.

Recognized Excellence

Recognized Excellence - The salesman and the crew leader provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The company exceeded my expectations with their communication.

Recognized Excellence

Recognized Excellence - All of them were good.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in the whole project.

Collis is the best roofing in the business.So many lame outfits out there.I would use Collis for any futher needs.

Recognized Excellence

Recognized Excellence - Andrew Mosher the new roof sales rep was excellent and very easy to deal with.Kai Doyle the project manager was hands on and was always keeping me updated on the schedule.Well done.

Areas For Improvement

Areas For Improvement - The completed roof permit from Winter Park was a bit of a hassle.I needed document to update insurance carrier for new roof discount.

Areas Of Satisfaction

Areas Of Satisfaction - Hard to complain on the roof job overall.

Additional Comments

Additional Comments - Keep up the good work.Thank you.

Recognized Excellence

Recognized Excellence - I choose Collis Roofing because of the outstanding response(s) from Brian Kuehner. He was always there for me.. His attention to detail and responsiveness are much appreciated.. I've shared his name with the other 7 commercial property owners in our plaza..

Extremely polite, decent people work at this company. Explained everything in detail, very prompt. No debris in the yard, at all!

Recognized Excellence

Recognized Excellence - Aj!! Great guy

Areas Of Satisfaction

Areas Of Satisfaction - All of it

Additional Comments

Additional Comments - Used them before, will use them again..if needed!

Everything went great with no issues.

Recognized Excellence

Recognized Excellence - Everybody was great all across the board.

Areas Of Satisfaction

Areas Of Satisfaction - Everything went exactly as we discussed.

Additional Comments

Additional Comments - They did an excellent job and did the job on time. Everything was fine.

Recognized Excellence

Recognized Excellence - Everyone from Kyle my salesperson to Joe the supervisor of the work crew was exceptional. Everybody was more than on time and did great work. They followed up with everything they said they were going to do.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met and exceeded all of my expectations.

Recognized Excellence

Recognized Excellence - I want to recognize Dustin Lare for his exceptional service.

Areas For Improvement

Areas For Improvement - They exceeded all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The job site's cleanliness exceeded my expectations.

Additional Comments

Additional Comments - Collis Roofing did an outstanding job from contract to completion.

Recognized Excellence

Recognized Excellence - Andrew Mosher, Project Manager George, Installer Luis and crew, Office staff.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All

Professional in all aspects. Easy to communicate with, including their representative ,supervisor and office staff.

Value

Value - N/A - I don't know roofing prices. They did a goood job.

Recognized Excellence

Recognized Excellence - I would like to recognize the estimator, Chris, and the foreman, George Rankin, for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job. I recommended Collis to Mr. Fritz because they did my job in 2005. Both projects went way over the estimate because of the underlayment, but I expected that with all the weather here in Florida. They were very good and very professional, and the crew was good. I was unable to be there at all times, but they would always say what they had done and what needed to be done to be finished.

Quality Of Materials

Quality Of Materials - Friends like the look. Yes

Recognized Excellence

Recognized Excellence - Andrew M. and Jim Boyd

Recognized Excellence

Recognized Excellence - George the superintendent.

If you want the job done right, call Collis Roofing.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian Keener.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas.

Additional Comments

Additional Comments - The field supervisor, George, was very efficient and knowledgeable.

They were very efficient, and fast. I was very pleased with their work.

Safe

Safe - They were very efficeint throughout the project.

Recognized Excellence

Recognized Excellence - They were all great.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area. They were great.

Areas Of Satisfaction

Areas Of Satisfaction - They were great. They came out and brought the materials. Furthermore, they were very efficient and did the job. They completed it in two days.

Additional Comments

Additional Comments - They were great. I will recommend them.

Recognized Excellence

Recognized Excellence - Yes. Jonathan was great help. He explained the whole process to me in detail which made me very comfortable. Everyone in the group did a great job.

Areas For Improvement

Areas For Improvement - Can't think of any.

Areas Of Satisfaction

Areas Of Satisfaction - They used very good quality products.

Additional Comments

Additional Comments - I had used Collis Roofing 19 years ago and am good glad that was able to use them again. Thank you.

Absolutely the best! Highly recommend.

Value

Value - A little pricier than some but very pleased to use them again.

Recognized Excellence

Recognized Excellence - Kai and Andrew were both awesome to work with and communicate well. Very professional

Areas For Improvement

Areas For Improvement - Na

Areas Of Satisfaction

Areas Of Satisfaction - Great service in a record amount of time. I love my new roof from Collis.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Andrew for his exceptional service. He was the salesman and the one in charge.

Areas For Improvement

Areas For Improvement - They fell short of my expectations when we had trouble with the downspouts as far as them saving all the old downspouts. They did make it good giving me a good price after replacing the downspouts after the problem. Actually, Andrew was able to solve that.

Areas Of Satisfaction

Areas Of Satisfaction - I would just say their professionalism and follow up and making sure things were done to my satisfaction after the job was completed is how they met my expectations.

Recognized Excellence

Recognized Excellence - The project manager and Kai had exceptional service.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations with the chimney.

I was sanctify with the works of Collis Roofing had done at my house.

Recognized Excellence

Recognized Excellence - Yes

Areas For Improvement

Areas For Improvement - None

Additional Comments

Additional Comments - I will Recommend for Friends and some one who's need the Roofing work.

I had a great experience with Collis. As far as I can tell, the roof was done well. The people I came in contact with were all very friendly and helpful.

Clean

Clean - They did a great job cleaning up at the end of every day. They covered things to protect them - even tried to cover my little garden to protect it

Safe

Safe - As far as I could tell, everything was kept safe. They kept everything out away at the end of the day.

Communication

Communication - Collis responded quickly to all my inquiries and requests

Quality Of Materials

Quality Of Materials - I don't feel knowledgeable enough to honestly answer this. I certainly hope they did, but would have to trust my sales guy on that.

Quality Of Workmanship

Quality Of Workmanship - I feel like a corner was cut by not removing the gutters. Instead of the drip line being flat against the house, it is cut around the areas where the gutter is attached. I assume the inspector saw pics of that and was fine with it.

Professional & Organized

Professional & Organized - Multiple managers came and checked on the project. They showed up on time.

Schedule

Schedule - They found out the first day that the pitch was steeper than expected and had to delay the start day. Not an inconvenience to us and might have been caused by erroneous info from the insurance company.

Value

Value - So far, we are happy with the outcome

Recognized Excellence

Recognized Excellence - Eddie, Joseph - everyone I came in contact with (even the scheduling girls) was very accommodating and friendly.

Areas Of Satisfaction

Areas Of Satisfaction - I have a dog run on the side of my house that they took extra care in trying to keep the nails out. We still find some, but we expected to with the amount of work that was done. We appreciated their extra effort. I called soon after the job was done about 2 things to check. Even though the job was done, they were as responsive as they were when they were looking for my business. Same great helpful attitude!

Recognized Excellence

Recognized Excellence - Wally Martin was very professional.

Areas Of Satisfaction

Areas Of Satisfaction - The total job

Recognized Excellence

Recognized Excellence - Ray and Jim were very pleasant to deal with and explained everything in detail.

This company went above and beyond to ensure the roof was completed in time!

Communication

Communication - Loved every interaction with employees at Collis

Quality Of Materials

Quality Of Materials - Passed inspection

Professional & Organized

Professional & Organized - Got that dumpster moved quickly after work was completed

Schedule

Schedule - So helpful as we were on a strict timeline

Areas Of Satisfaction

Areas Of Satisfaction - Customer satisfaction and all our needs we’re important to Collins

The workers need to be monitored more.

Recognized Excellence

Recognized Excellence - I would like to recognize the first initial contact person for their exceptional service. He showed me the samples. He was really good.

Areas Of Satisfaction

Areas Of Satisfaction - The end result met my expectations. The shingles look really nice.

Recognized Excellence

Recognized Excellence - I would like to recognize Matt for his exceptional service. I can't remember everyone's names.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing excelled with their communication and the job site's cleanliness.

Additional Comments

Additional Comments - I knew Collis Roofing had a good reputation, and that's why I went with them. I knew they tended to be more expensive, but I wanted it done right and they did it right.

Recognized Excellence

Recognized Excellence - I would like to recognize Kyle Kissam and the site manager.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations. A friend recommended them to me.

Recognized Excellence

Recognized Excellence - I would like to recognize the George.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as I thought they were good.

The team was very respectful and professional. Work was completed on schedule.

Communication

Communication - Provided daily updates on progress.

Areas Of Satisfaction

Areas Of Satisfaction - Very pleased with project communications, efficient execution of work.

Additional Comments

Additional Comments - Very organized and seamless execution of the project.

Communication

Communication - The communication line between the supervisors, leads, and us was amazing. Step by step communication through the whole process. Thank you!

Value

Value - Fair prices for quality products and services.

Recognized Excellence

Recognized Excellence - Christopher Burdette project manager for the excellent and experienced services he provided.

Areas For Improvement

Areas For Improvement - All around excellence.

They did a great job. I was happy with them and would recommend them to anybody.

Recognized Excellence

Recognized Excellence - Chris Zweifach did an excellent job when he came out explaining to me what needed to be done, what kind of equip was needed. He was very personable, and I enjoyed the conversation with him. He really sold it!

Areas Of Satisfaction

Areas Of Satisfaction - They kept me informed about everything they did at the end of the day as things were done. They did an excellent job giving me updates.

They did a really good job, were very thorough, on time, and did good follow up.

Recognized Excellence

Recognized Excellence - Everybody did a good job!

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job. It looks great. They replaced everything and explained everything. I think the materials are good. I won't know until the next hurricane.

Additional Comments

Additional Comments - They were professional and did a really good job. I would highly recommend them!

Recognized Excellence

Recognized Excellence - Ken, George and Kai also Miley and his crew all provided exceptional service. They went above and beyond.

Areas For Improvement

Areas For Improvement - The company did not fall short of expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The company more than met expectations. They did more than expected.

Additional Comments

Additional Comments - I would highly recommend this company to anybody. I recommended them to my best friend. They did just as good a job for her. I have no doubt in the future, if anything goes wrong, they will be there. They will stand behind their warranty.

Everything was done occupationally well from quote to delivery of material to installation of product everything flowed smoothly I would highly recommend collision roofing

Recognized Excellence

Recognized Excellence - Scott

Areas Of Satisfaction

Areas Of Satisfaction - Work timley done

Collis is a excellant roofing company. They do excellant work and I would highly recommend them.

Recognized Excellence

Recognized Excellence - Matt, Jacob, Joseph and roofing team

Recognized Excellence

Recognized Excellence - Eddie and Kai

Areas Of Satisfaction

Areas Of Satisfaction - They were here early and worked late to make sure that the project was done very quickly. Previously, the other roofers arrived late and left early. We were really impressed with the diligence of their crew. They also kept the site extremely clean.

Recognized Excellence

Recognized Excellence - Ken Duquette

Areas Of Satisfaction

Areas Of Satisfaction - They were there for me every step of the project. Amazing company to work with! I would recommend this company with no hesitation! Finally a company that does it right!