I am satisfied with their work. I had to stay on top of them about what needed to be done. They might have had a lot of projects. I was trying to keep track of what is still pending. Other than that, I think they did really good.
Colonial remodeling did excellent work in a timely manner. Treated me fairly with a change for unforeseen conditions. Work crews were hard working and efficient. Only issue is several old nails found after final inspection.
My deck and yard was not properly protected during the demo and construction. A shrub was smashed by the demo material and rear deck was not properly protected during the construction. My new AC unit had demo debris piles all over the unit and we had discussed that it would be properly protected. I was lucky that the unit was not damaged and not much debris had gone inside the unit. Both front and rear yard was not cleaned after the siding crew was done and left. My wife and I are still picking up nails and construction debris. I step on a nail, but luckily the nail stayed within the rubber sole of the shoe. I just felt like I had to be at the house at all times to supervise the work. I should of asked at the beginning whether the siding crew would be a subcontractor or employees of Colonial. I would have certainly preferred that all stages of construction would be employees of the Company that I hired for the project.
Adam and Mike did a great job. The house looks fantastic. I would reccomend them.
Areas Of Satisfaction - From the minute we met Chas, we knew that Colonial was unlike anyone else. He was knowledgeable far beyond any of the other four companies we talked to before an easy decision to use Colonial. Furthermore, we weren’t absolutely sure on what we wanted but Chas knew what we wanted because he really listened to us. His taste level is impeccable.
Colonial remodeling replaced the siding on my home with HARDIEPLANK® lap siding and I couldn't be more satisfied with the quality and appearance of the materials. Colonial crew were professional, friendly & courteous and kept the work site as neat as possible for such a large job. The workmanship was far above my expectation and I really appreciated their suggestions (no hard sell) for ways to enhance the overall project. Highly recommend Colonial Remodeling without reservation.
Colonial Remodeling brought unmatched knowledge and expertise to a complex project at our small multi-family home. The company that built our home did a terrible job installing our siding, resulting in constant leaks that could only be repaired by tearing off the siding and starting over. Colonial Remodeling answered our questions in detail and educated us on the issues we faced. Throughout the project, they were responsive to our needs and conducted themselves in a professional manner. Though the project took longer than they originally estimated, the quality of their work was high and we'd strongly recommend them to anyone needing to undertake a similar project.
I had one problem and that was the installers put the exhaust top down too tight which caused a backdraft of carbon dioxide into the house. I do not feel like they took it seriously when I reported it or that I received the empathy I was expecting from them.
Ken was kind and courteous. He was great at staying in contact with us and keeping us informed.
They were very professional and we have recommend them to 7 different families already. The communication is timely and the follow up was exceptional.
They came to me because they saw damage. I agreed to allow them to pursue what they saw. I welcomed them to evaluate my roof and perform their work. I am very pleased with them.
We were very pleased with our service with Colonial Remodeling. Our salesperson, Ken, was always very responsive and helpful. He even got up on the roof himself to check on things and when we noticed more nails in the yard he personally swept our yard with a magnet to make sure it was safe for our kids and dogs. I have recommended Colonial remodeling to family and friends and they have all been satisfied.
We were glad we chose Colonial Remodeling to replace our roof which was hail damaged. The salesman was professional, efficient, helpful,and cordial. The work crew did an outstanding job replacing a steep roof and two out buildings. They worked steadily and completely cleaned up every old shingle, nail and fastener from our yard. when the job was done. Additionally, the salesman worked with us to adjust the work schedule to meet our requirements. In short, I would recommend Colonial Remodeling without reservation. .
Dinkel Ken knew what you need and take care the jobs from A to Z.
I liked that they were local Company and accountable. The staff explained everything to me every step of the way and Chaz was always available.
Concern For Needs - Adam patiently made multiple revisions to the proposal to get the project within my budget while covering the scope of work. Colonial was willing to install windows that I supplied. Other companies were not willing to consider this.
They haven't finished the painting or installed the gutters or downspouts or replaced the drip guard the siding crew knocked down while replacing the trim yet keep sending bills telling me I'm past due. They left piles of debris in the yard the whole time. Left the dumpster in my driveway for a week after the siding crew left and I had to come home after a fifteen hour day and pick up the stuff that had blown out of the dumpster during the day from mine and my neighbors yard. There appears to be political infighting at the company. Sales tells me to ignore any communication from the company, that he'll handle it and I still keep getting bills. Certainly have no intention of ever recommending them to any one let alone my neighbors.
Always on time and explained everything that would occur during every phase of construction.
Michael Shannon's work was wonderful. I would be delighted to work with him again--something one doesn't often say at the end of a long remodeling job!
Fantastic work guys! Job well done!
We found the Colonial team from sales to our project manager to the install crew to be first-rate. Our Hardie plank siding looks great and the attention to detail is noticeable. We had another contractor completely botch the installation of Hardie several years ago and so were very cautious and selective. After Colonial completed their work we had a representative of the Hardie company conduct an inspection and this Hardie expert confirmed a job well done. I will recommend Colonial to others.
They resolved any problems I had to my satisfaction. They were diligent in doing that.
Excellent and timely roof replacement.
Recognized Excellence - Chris Bundy provided excellent service, communication, and follow-up.
Mr. Ken Dinkel is a pleasure to work with. He's very professional from beginning to end, always a phone call or a text away from any questions. I'd strongly recommend him and his work ethics. Thank you for a great job.
Very happy with all work Colonial Remodeling did.
Areas Of Satisfaction - Very efficient and professional in all aspects of communication and work. Labor teams worked according to schedule and completed the project without issue.
The entire crew did a professional job.
They worked very well with our insurance policy to get the full coverage for our roof. They were very professional and I am satisfied with the process and the end product.
Do not hesitate to use Colonial Remodeling for your James Hardy Siding instillation. We couldn't have been happier! Ask for Michael Shannon.
I was very impressed with Ken Dinkel, the salesperson and project manager, and he did a great job. They got everything done very quickly. We were having some other work done on the house, and I needed this done first. He had it done several days before I needed it done. I noticed something was wrong with the gutters, and Ken took pictures and they redid the gutters the way they were supposed to be done. He was a great guy to work with.
I thought the salesperson and managers that I talked to were very responsive, courteous, and professional. I enjoyed working with them.
Ken Dinkel was very professional, walked us through our entire roofing project, and happily answered all of questions. He communicated with us during the duration of the project and ensured we knew what to expect each day. Most importantly, he worked closely with our insurance company to ensure we received the maximum benefit from our policy. He is a great example of how one person can make a huge difference when involved in such a large project.
Ken Dinkel is a great contractor to work with and resolved all our issues. Made working with our insurance company straight forward and helped us resolve outstanding questions.
No Pressure, Great Quality, No Pressure on my roofing and gutter job. I will call them on future home improvement neeeds.
I have already recommended someone and they are going to use the company, also.
The one who contacted me from day one is a very good contractor. It is good service all around, and it
Quality work performed in a professional manner.
The project went very well from start to finish. Charles (aka Chas :) is a wonderful sales person and made the whole process from choosing materials and colors to guiding us through the insurance process very easy. Issues that came up were addressed and fixed promptly. All crews were very professional, clean and polite. Thanks to Colonial our house now looks like brand new!!
The representative was very excellent with customer service. Was very proper in responding. Excellent, excellent. I highly recommend him. Excellent service.
It was a great experience. We even referred 2 friends who were also thrilled!
Gabe was awesome! He helped us through the insurance claim process and made sure we were taken care of. My wife and I couldn't be happier for the excellent work and Gabe's attention to detail. Thanks!
They were fabulous and I would highly recommend.
Additional Comments - We thank you for the wonderful job you did in helping us get our home ready for sale. The new windows are beautiful and will definitely be a huge selling point to prospective buyers. We just wish we had done it sooner to be able to enjoy them.
Recognized Excellence - Tom the person that I worked with was very courteous. He listened and addressed all my questions and needs before and after the job was completed.
We are very pleased with our new roof, siding and shutters. We actually couldn' t be happier! Colonial Remodeling helped with choosing what type of products to use, they did the work in a timely manner, were very conscientious in communitcating and left our property so clean. Our home looks fabulous!
Areas Of Satisfaction - I am most satisfied with their overall professionalism.
Additional Comments - We are extremely satisfied with the work done buy Colonial Remodeling.
Areas Of Satisfaction - Professional in all areas of customer service.
Recognized Excellence - Ken Dinkel was outstanding
Everything completed by Colonial Remodeling was excellent, looks nice, and I am very impressed.
This is my second time using Colonial Remodeling. I was happy both times, and I will use them again.
Start to finish our experience with Colonial was great. Very pleased with the quality of work and enjoyed working with Michael Shannon.