A wheelchair-bound senior required access into his townhouse garden. The drop off from the living room doors to the existing concrete pad kept him
Overall Experience - I have and will definitely recommend Constructo Group
Areas Of Satisfaction - In all areas from the first start of planning to the finish . They are really patient and understanding of my design I wanted it in my bathroom. Really neat and tidy on their job site very polite. I was really happy on how each employee interacted with us and our family . When another fence company was a disaster building our fence. Contracto Group came and picked up the pieces and dealt with the mess . Helped us build a much bigger and better fence than we ever dreamed of .
Recognized Excellence - Stephen Lentz Amazing man ! He was always there when we needed him and came to the job sight as soon as he could when we ask him too . When there was a problem Stephen dealt with it right away .
Constructo provided honest, fair value with a high quality of work overall.
Problem Resolution - Geoff stood out as being able to address any issues that came up
Areas Of Satisfaction - Constructo was able to pivot on building issues as they arose and provided the available options to me.
Recognized Excellence - I believe Geoff Farrell stood out on this project in terms of dealing with the City of Victoria, arranging talented sub contractors and including a nice and necessary design tough with some added windows.
Additional Comments - Overall I am very satisfied, being my first major project I appreciated the support Constructo provided.
Areas Of Satisfaction - Quality of workmanship; working relationship; pleasant attitude and personality of employees; pleasant company culture.
Recognized Excellence - S. Lentz clearly demonstrates knowledge and expertise from a substantial career in the building trade that he applies to all aspects of the project. If there is a better way, he will know it. Each carpenter that worked on our project demonstrated their skills with quality workmanship.
Areas Of Satisfaction - We came in on budget!
Recognized Excellence - Stephen and Geoff made an amazing team! Great work and communication
Stephen was efficient, knows so many areas of construction really well, and provided great workmanship! My Dad was there when he built the deck and said the tools and system Stephen used was very advanced, which means the waterproof deck would last for a very long time.
Areas Of Satisfaction - Stephen, thank you so much for all your help. We appreciate all you did, and your willingness to help my Dad at the end with the addition of the small concrete job at the very end.
Recognized Excellence - Stephen Lenz
Clean - This was something I very much appreciated.
Recognized Excellence - Both Geoff and Stephen
Areas Of Satisfaction - Creative solutions, actually listening to my concerns and making me feel Heard, never patronized
Additional Comments - It was excellent and I still refer people to Constructo
Not only are we likely to recommend this company, we already have. Constructo Group’s meticulous work actually speaks for itself; the owner is full of great remodelling ideas, the foreman is a pleasure to work with, and the crew are without exception hard-working and obvious in their intent to provide a quality product. If there were more than five stars, we’d be awarding ten!
Types of work - Owner Stephen Lentz has made himself well-aware of the needs of the disabled, and can provide valuable advice on the placement of the aids which improve the daily experiences of the wheelchair-bound.
Safe - The site was always kept safe during the projects.
Problem Resolution - We had only one problem during the projects, and that was addressed and put right immediately.
Recognized Excellence - The owner Stephen, Foreman Geoff, and the whole crew.
Areas Of Satisfaction - Stephen has the ability to fine sub-contractors equally as good as his own crew.
Our project took 5 MONTHS after being quoted 8 weeks, and came in $40,000 over budget. I warn people about ConstuctoGroup, would NEVER recommend
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