We were left with a very positive feeling from start to finish. I have told a few friends about our experience when asked about our project.
Didn't have the best experience. Expected better.
Spell my name Correctly please
yes, great experience I will hire them again on a heartbeat.
No. Wrote a letter to the owners of our concerns and never received any response.
I would not recommend Couto Construction to anyone at this point. Four years ago they completed partial replacement of our roof. They did a wonderful job and did so in one day. Clean up, communication, everything went well. This is why I called them to do the next third of the roof. It's like I'm dealing with another company. Most everything to do with the job has gone awry. Poor communication, delays, inaccurate orders, and so on and the job is not finished. They started the job the beginning of November. From what I can see, the men and woman doing the work did a good job. They worked hard. The work they did stretched into four full days. One day a person from the company came and advised me that the method used to install the skylights was not what should have happened. They wanted to order new skylights and reinstall them using the second method, which I can't recall exactly what it is called. I have not heard from anyone for 3 weeks. I sent a letter to one of the two brothers, Derek, but have not heard anything from anyone. This is a $30,000 project!! Not something my husband and I take lightly. We are very disappointed and stressed. In the meantime, my husband is in the hospital, so my mind is on other more critical matters. We need a resolution to this situation. Thank you.
I did already recommend them to my son.
I have no complaints from start to finish. The service was top-notch, they did an outstanding job and I am completely satisfied. They were truly professional and I had complete peace of mind before, during, and after the job. I would recommend this company to my relatives and friends.
Logan, Kevin and Josimar were a great team. Punctual, professional, pleasant. They made sure we were pleased, and happy through out the whole project.
They were one of the best construction and contractor experiences that I have had.
I feel Couto did an excellent job. My yard was left spotless when they left. Everything was completed on time.
The crew was very knowledgeable, very timely, and did everything really well. There was a language barrier there, so they didn't full understand certain things I was trying to say to them. I think it would be worthwhile to have one English-speaking person there during the job.
We initially had an issue with the placement of the dumpster. They responded on a Saturday to relocate the dumpster to where I wanted it. That is high marks for a company in my opinion.
The Staff at the Office were very Professional and Helpful. The Production Crew for my Roof & Windows did an Excellent Job
I couldn't have asked for a better company to take care of the issue. They were an extremely good company and they were professional and knowledgeable. From David Silva all the way to the crew chief, Andy, and the receptionist, they were all easy to talk to and work with. They answered any questions and were polite. It was only a one-day job and it was done quickly, efficiently, and without a problem. They were great and I'd call them again.
Lack of communication on my skylights apparently they ordered the wrong size and had to install them a different way that I wanted them installed.
They were timely and efficient.
I would not hesitate to recommend the Couto Construction team.
This is my third time using them. I am very pleased with the work. They replaced my upstairs window.
Fast and reliable service. Installed roof in one day.
I was very impressed with the quality of their work.
They are just so professional, I had an amazing, pleasant team that worked really well together. We had a lot of fun while they were working really hard. They worked from 8am till it got dark outside non stop and they were unbelievable.
I've dealt with other companies in the past and Couto provides excellent customer service.
The crew was very good, understanding, and polite. On time every day and cleaned up every night.
Except for one thing. We are still waiting for our front outside door to be fixed which does not close properly. It will not close on its own. We don't have any problem with the back door.