I have already recommended Couto Construction to two other people who got their roofs done by them also. They were happy as well.
There are other roofing companies who deliver the same professional service in my area. Hopefully they don't forget to call or text back when a customer is waiting for the project to be completed.
We were left with a very positive feeling from start to finish. I have told a few friends about our experience when asked about our project.
Didn't have the best experience. Expected better.
Spell my name Correctly please
yes, great experience I will hire them again on a heartbeat.
No. Wrote a letter to the owners of our concerns and never received any response.
I would not recommend Couto Construction to anyone at this point. Four years ago they completed partial replacement of our roof. They did a wonderful job and did so in one day. Clean up, communication, everything went well. This is why I called them to do the next third of the roof. It's like I'm dealing with another company. Most everything to do with the job has gone awry. Poor communication, delays, inaccurate orders, and so on and the job is not finished. They started the job the beginning of November. From what I can see, the men and woman doing the work did a good job. They worked hard. The work they did stretched into four full days. One day a person from the company came and advised me that the method used to install the skylights was not what should have happened. They wanted to order new skylights and reinstall them using the second method, which I can't recall exactly what it is called. I have not heard from anyone for 3 weeks. I sent a letter to one of the two brothers, Derek, but have not heard anything from anyone. This is a $30,000 project!! Not something my husband and I take lightly. We are very disappointed and stressed. In the meantime, my husband is in the hospital, so my mind is on other more critical matters. We need a resolution to this situation. Thank you.
I did already recommend them to my son.
I have no complaints from start to finish. The service was top-notch, they did an outstanding job and I am completely satisfied. They were truly professional and I had complete peace of mind before, during, and after the job. I would recommend this company to my relatives and friends.
Logan, Kevin and Josimar were a great team. Punctual, professional, pleasant. They made sure we were pleased, and happy through out the whole project.
They were one of the best construction and contractor experiences that I have had.
I feel Couto did an excellent job. My yard was left spotless when they left. Everything was completed on time.
The crew was very knowledgeable, very timely, and did everything really well. There was a language barrier there, so they didn't full understand certain things I was trying to say to them. I think it would be worthwhile to have one English-speaking person there during the job.
We initially had an issue with the placement of the dumpster. They responded on a Saturday to relocate the dumpster to where I wanted it. That is high marks for a company in my opinion.
The Staff at the Office were very Professional and Helpful. The Production Crew for my Roof & Windows did an Excellent Job
I couldn't have asked for a better company to take care of the issue. They were an extremely good company and they were professional and knowledgeable. From David Silva all the way to the crew chief, Andy, and the receptionist, they were all easy to talk to and work with. They answered any questions and were polite. It was only a one-day job and it was done quickly, efficiently, and without a problem. They were great and I'd call them again.
Lack of communication on my skylights apparently they ordered the wrong size and had to install them a different way that I wanted them installed.
They were timely and efficient.
I would not hesitate to recommend the Couto Construction team.
This is my third time using them. I am very pleased with the work. They replaced my upstairs window.
Fast and reliable service. Installed roof in one day.
I was very impressed with the quality of their work.
They are just so professional, I had an amazing, pleasant team that worked really well together. We had a lot of fun while they were working really hard. They worked from 8am till it got dark outside non stop and they were unbelievable.
I've dealt with other companies in the past and Couto provides excellent customer service.
The crew was very good, understanding, and polite. On time every day and cleaned up every night.
Except for one thing. We are still waiting for our front outside door to be fixed which does not close properly. It will not close on its own. We don't have any problem with the back door.
Everything was perfect, they came when they said were going to come, they did what they said they were going to do.
Couto Construction was outstanding from the beginning when Claude and David gave me the estimate. I was nervous because I have never replaced my roof before. They made me feel great. We were able to talk and laugh. They followed through with what they promised. The workers worked from 7:00 AM to 7:30 PM. When you have never had a roof done, you are nervous. I have owned a business for 30 years and I would recommend this company. I would recommend them to anyone and say they will not regret it. They are that good. It rained a lot last week and I ran to check the cellar because I always got water in it. It was dry! The gutters were perfect. I love this company. That is only part of how I feel about this company. I deal with people across the country. This company is wonderful. Even the materials are delivered when they say they will. Everything was in order and well done. This company deserves A++++++ rating.
They did a great job. We're very happy with the results.
Yes I would they did an excellent job very happy with the service.
There was a lack of communication.
great crew on time and hard workers
I wish when they originally came out to do the estimation that they would've went on the roof and gave us is the exact cost for the project the first time!
In this day and age we found Couto Construction to be very trustworthy. Vicmanuel Camacho, Luis Us and Mark Magrath were hard workers, professional, cooperative and listened to our concerns. We noticed a crack in the hand railing a few days after the job was completed and Mark was sent to our house 3 days later. He made the necessary repairs to our satisfaction. We've received many compliments and are very happy with our new deck.
I'm quite pleased with the job that they did.
Very professional. I like the fact that Couto keeps reaching out via email to see if all is well with my installation. Excellent!!!
They tore up part of my lawn from the dumpster they brought. The workers were smoking and left the butts all over my lawn
During the removal of the old roof shingles, an 8' x 6' screen was damaged. I called Couto and they sent a tech to repair the screen. When he arrived, he realized that his repair material would not fit. He immediately went to Lowe's to purchase a larger roll of screening. He returned, brought the screen into my garage and did a splendid job of repairing the damage. The screen is like brand-new. I couldn't be happier! (In truth, I was concerned they would only place a patch on the screening.) All around, their team did an excellent job! Highly recommend Couto Construction.
I was not pleased with the lack of communication and not understanding of what the job required. They are wonderful people.
They did a great job!
They were very helpful with the design aspects. The two workers who did most of the job, Duarte and Patrick, were fantastic! They gave me a bunch of great design tips and were just so meticulous, professional, and enjoyable to work with!
Cuoto Construction was amazing!
Couto Construction does excellent work and I am very satisfied with their quality of workmanship.
Did the work they said they would do corrected roof leak in suspected area and back up their work!
I would probably recommend them for large roofing or siding jobs. However, for smaller jobs that aren't large jobs, I couldn't recommend them.
They did a great job on our fascia and gutters.
The work to repair my roof leak was rushed and of very poor quality. There were deviations from the agreed scope of work. This was not a quality building repair, it was a quick fix. The first rainstorm revelled the leak was not fixed. A second visit was required, then a third for a leak test and additional work. I have written to Couto twice outlining my concerns with no answer.
Couto Construction is a very professional and efficient company. I was extremely happy with the service they provided. They were constantly in communication with updates to me. They insured that I was happy throughout the process.
Where do I start? Matthew Franco came to my home on Sep 1st, and we signed a contract. He took measurements because it was not a standard door. I gave him a down payment, and he gave me a due date of Oct 1st. Since they had to order the door, I waited until around Sept 28th and had not heard from them about the installation. On Oct 1st, I called them and found that they had not ordered the door, and they would have to come back and remeasure.