Areas For Improvement

Areas For Improvement - I have no concerns and I am highly satisfied

Areas Of Satisfaction

Areas Of Satisfaction - Deck and drive solutions communicated with me about what they were doing and what to expect. They got it done in a very timely way and absolutely love my new deck!

Recognized Excellence

Recognized Excellence - Aaron Rouse and worker Nick were very easy to work with and they provided exceptional service.

Aaron and his crew are professional and dedicated to meeting the customer's project objective. Aaron provided several options and ideas for my deck remodel within my budget. The finished product is exceptional.

We are so happy with our new deck! Aaron and his team were great to work with. Everything went as expected and we couldn’t be happier. We would definitely recommend them!

Areas Of Satisfaction

Areas Of Satisfaction - Their attention to details and work quality are outstanding.

Unfortunately, at this time I do not know anybody that needs a new deck. would be glad to talk to anybody that has questions about the quality of work.

Great job!

Aaron and his crew were awesome and got the job done quickly

Deck and Drive Solutions were one of the best contractors we've had at our house in the last ten years. On time, detailed, responsible, and quality workmanship.

We highly recommend Deck and Drive Solutions. Everything was done on schedule and as promised. The quality of the work and materials is great and Aaron did the research to do the project that others did not offer to do. Thank you!

From our first conversation, it was clear that Aaron values clear and open communication. He took the time to understand my project, provided insightful suggestions, and ensured we were informed at every stage of the project. The quality of their work is outstanding. Aaron and his team demonstrated professionalism and attention to detail, completing our deck project on time and within budget. They went above and beyond to ensure that every aspect of the job met or exceeded my expectations.

Communication

Communication - Always prompt replies to text, email or phone call.

Schedule

Schedule - They moved our starting date up!

Areas Of Satisfaction

Areas Of Satisfaction - all areas: design, workmanship, responsiveness, professionalism

Current Referrals

Current Referrals - not at this time; we have been singing praises to everyone we know;

Recognized Excellence

Recognized Excellence - Chuck and Casey are a great team. Hard working and skilled!

Working with Deck & Drive Solutions to build my new deck was fantastic! Great communication from beginning to end really helped put my mind at ease. Everyone was so polite and professional. I love my new deck and would definitely recommend Deck & Drive Solutions to anyone who is looking for a great company to work with!

Fantastic work and highly recommended. Our job required a complete tear-down of an old, poorly-cared-for cedar deck and replaced with a Timbertech deck and roof. The materials and work are high quality, Aaron frequently visits the job site to ensure the crew has everything they need, and the crew themselves are very professional and clean-up every day; the job site was never messy after they were done working. Plus, the final bid was significantly cheaper than other places around town. The end result is exactly what we wanted.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Informative, efficient, very easy to communicate with. The deck was done just the way it was described and quoted.

Current Referrals

Current Referrals - I currently don’t know of anyone but will certainly let people know we would recommend Deck&Drive

Recognized Excellence

Recognized Excellence - Aaron and Cary were both exceptional

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Responsiveness and quality of work.

Recognized Excellence

Recognized Excellence - Aaron

Aaron was so easy to work with, the covered deck is spectacular! So happy we found Deck & Drive Solutions!

Areas Of Satisfaction

Areas Of Satisfaction - Timeline exactly as stated, work was quickly completed.

Current Referrals

Current Referrals - Not now, but will definitely share if I hear of anyone looking

Recognized Excellence

Recognized Excellence - Sorry, the only person I actually saw was Aaron. They started after I went to work and finished before I got home.

Additional Comments

Additional Comments - This was a great experience, absolutely no worries-ever. The deck is beautiful

Areas Of Satisfaction

Areas Of Satisfaction - They communicated well and job/products well done. Extremely satisfied!

Aaron is very accommodating and friendly and knowledgeable. He built a deck with roof according to city regulations. He did not cut corners. I changed the plans several times with no problems or complaints.I wanted the lower deck enclosed and a water tight roof under the deck. My deck is on upper level, I have a walk out basement. I decided I wanted a decorative stamped cement patio and Aaron had the right people available. Also for the deck lighting. He coordinated all the people and the schedules.for the job.

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - everywhere. It was nice that he knew a good electrician and cement man. All jobs were coordinated by Aaron.I did not have to find other people on my own.

Recognized Excellence

Recognized Excellence - Everyone was super friendly and helpful. excellent work ethics

Areas Of Satisfaction

Areas Of Satisfaction - Customer care and quality work were outstanding.

Recognized Excellence

Recognized Excellence - Aaron Rouse and Kelly.

Areas Of Satisfaction

Areas Of Satisfaction - Knowledge of materials and willingness to offer extra add-ons like post/beam wrapping, etc.

Recognized Excellence

Recognized Excellence - Aaron does a great job of making things right when there are hiccups/errors and answers texts very quickly.

We chose Deck & Drive Solutions for our deck resurface project for a variety of reasons including outstanding products, creative solutions, excellent communication and competitive project costs. Additionally, Deck & Drive Solutions is a Timbertech Platinum Contractor, which provides an extra layer of protection for our investment. Reflecting back on our project with Deck & Drive Solutions, we were delighted with the attention to detail, consistent communication and sticking to the promised timeline and budget. Thanks Aaron & Team!

Areas Of Satisfaction

Areas Of Satisfaction - Great communication, attention to detail, nice and courtesy crew.

Current Referrals

Current Referrals - Not immediately but will recommend Deck & Drive Solutions for anyone looking for a deck resurface.

Recognized Excellence

Recognized Excellence - Aaron, Chuck and Casey - thanks guys!

We love our new deck!

Areas Of Satisfaction

Areas Of Satisfaction - Just the overall look of the deck

Best experience I’ve had with a home project!

Areas For Improvement

Areas For Improvement - Did not fall short.

Areas Of Satisfaction

Areas Of Satisfaction - Responsiveness was impressive! Kept work area clean. Overall communication about the process from start to finish was fantastic. I never questioned where we were in the process. Realistic expectations set as to how long the job would take.

Recognized Excellence

Recognized Excellence - Everyone!

Aaron was very knowledgeable of product and what would get us to the finished product we were looking for. They were very accommodating with our wants and schedule and work was performed at a high quality.

Areas Of Satisfaction

Areas Of Satisfaction - They worked with us to accommodate a ceiling and deck with the look that we wanted and found material that would give us the look and the longjevity that we wanted.

Current Referrals

Current Referrals - Have already shared info with people that we know might benefit with their services.

Recognized Excellence

Recognized Excellence - Aaron and his great crew of three.

Deck & Drive Solutions was great to work with from the initial quotes to the finished product. We’re very happy with our new deck!

Areas Of Satisfaction

Areas Of Satisfaction - Customer service. They were responsive and genuinely cared about how we felt they were doing.

Recognized Excellence

Recognized Excellence - Aaron and the build crew were great!

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - Timeliness, quality of materials, organization, setting expectations, skill of the construction staff.

Recognized Excellence

Recognized Excellence - Corell (sp)

Additional Comments

Additional Comments - Very enjoyable overall experience.

Areas Of Satisfaction

Areas Of Satisfaction - The quality & efficiency of the product.

Current Referrals

Current Referrals - Have already given cards & a neighbor inquired & looked on website.

Recognized Excellence

Recognized Excellence - Aaron & the workers I didn’t have much contact but when I did they were very nice. I just love

Additional Comments

Additional Comments - I just love my new deck along with those who come by to see it.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the product was solid, beautiful, and professional. Deck & Drive Solutions did a good job of keeping the worksite clean throughout the project.

Recognized Excellence

Recognized Excellence - I would like to recognize Aaron for his exceptional service.

Additional Comments

Additional Comments - Overall, I would highly recommend Deck & Drive Solutions.

Recognized Excellence

Recognized Excellence - Aaron and his team are excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the construction.

Deck and Drive did a great job rebuilding our deck. The team was professional and communicated effectively from our first meeting right through the final walkthrough. We recommend them to anyone that has a deck project. We're looking forward to enjoying our new deck from Deck and Drive Solutions!

Areas Of Satisfaction

Areas Of Satisfaction - Aaron was prompt in getting back to us when we had questions and the work the crew did was excellent and completed efficiently.

Recognized Excellence

Recognized Excellence - John was amazing and worked through challenging cold weather and on weekends and holidays to make sure our deck was done on time. He was also great at keeping us informed of the progress and in what would happen throughout the project and when we had questions, he spent the time to make sure our questions were answered.

The project was done ahead of schedule and done in a very professional manner. Very satisfied.

Our project was a resurface with new stairs. Aaron did a great job designing around an existing screened room below the deck. John handled construction alone. He’s a great guy who was tidy, accommodating and always wanted us to be satisfied with his work. Deck & Drive Solutions is awesome!

Areas Of Satisfaction

Areas Of Satisfaction - Everything else! It was the most painless construction project we’ve had. And it looks fabulous!

Current Referrals

Current Referrals - Not right now but we will strongly recommend Deck & Drive Solutios.

Recognized Excellence

Recognized Excellence - Aaron and John were both amazing

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Overall project management — design help, quote preparation, scheduling, construction, wrap up, and communication throughout entire project.

Recognized Excellence

Recognized Excellence - Aaron and the 3 crew member who worked on my deck.

Areas Of Satisfaction

Areas Of Satisfaction - It looks great and is nice and sturdy.

Recognized Excellence

Recognized Excellence - Just everyone who took part. They did a great job. I appreciated having someone to talk to who knew their stuff and was able to lay out what they had to offer and keep in mind what our endgame was with the deck and who had the equipment and workers who could get the job done at a reasonable pace.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work is awesome. They did everything I asked of them.

Recognized Excellence

Recognized Excellence - All of them Aaron was easy to work with. The crew was able to answer all questions that I asked of them.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work and adjusting to issues.

Recognized Excellence

Recognized Excellence - Really enjoyed working with sunny and nick.

Areas For Improvement

Areas For Improvement - They met or exceeded my expectations and Aaron was great to work with on finalizing plans for my project and getting it done. I just wish the composite decking could be offered more affordably.

Areas Of Satisfaction

Areas Of Satisfaction - Helping me finalize plans and get more values than other deck builders I talked to.

Recognized Excellence

Recognized Excellence - The guys I worked with—Aaron, Crellin and Nick

Recognized Excellence

Recognized Excellence - The man who installed the deck was amazing. He was the only one working and did a great job.

Deck and Drive Solutions is the best vendor/contractor I have ever worked with. If I texted them with a question, they’d be on the phone with an answer in minutes. I knew exactly when they would arrive for a consultation or workday — no windows of time when they may or may not show up. And the work is absolutely impeccable… we LOVE our new deck, and everyone who sees it ooo’s and ahh’s over it. I am delighted with the work Deck and Drive Solutions did, and I would recommend them in a heartbeat to anyone who wants an extremely reliable partner and a gorgeous final product.

Recognized Excellence

Recognized Excellence - Aaron! He’s an excellent project manager and coordinator.

The team at Deck and Drive Solutions did a fantastic job on the installation of our new deck. The quality of construction and the cleanup afterwards was better than we could have imagined.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Communicated effectively, work was done in the estimated amount of time, crew did a great job cleaning up afterwards.

Recognized Excellence

Recognized Excellence - Yes the two guys that installed our new deck. They did a great job and dealt with some extremely warm days while working on our deck.

Aaron was great to work with in designing our new deck project. He is very knowledgeable, collaborative and always on top of progress with the construction. We highly recommend Deck & Drive Solutions!

Areas Of Satisfaction

Areas Of Satisfaction - High quality workmanship & materialsPrompt communicationsAaron's commitment & enthusiasm toward customer satisfaction

Recognized Excellence

Recognized Excellence - Aaron is awesome!!

We are very pleased with our new deck. Their professionalism and expertise on the work and material was very helpful. I would recommend Deck and Drive to anyone bidding for a deck.

Recognized Excellence

Recognized Excellence - Cary the installer!

Areas For Improvement

Areas For Improvement - Nothing

Areas Of Satisfaction

Areas Of Satisfaction - Very professional and the crews worked hard to give me a high quality deck. Worked on weekends to hit the deadline

Very professional

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Communications

Recognized Excellence

Recognized Excellence - All were great

Aaron was great to work with and the crew did a nice job with installation. The deck looks great! Highly recommend deck and drive!

Areas Of Satisfaction

Areas Of Satisfaction - Finished product is fantastic and Aaron made it easy!

Areas Of Satisfaction

Areas Of Satisfaction - Dealing with Aaron was terrific.

Recognized Excellence

Recognized Excellence - Aaron

Areas Of Satisfaction

Areas Of Satisfaction - The finished product is lovely and the crew was professional and quiet.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Communication, honesty, and workmanship!

Recognized Excellence

Recognized Excellence - Aaron!

Additional Comments

Additional Comments - Appreciate all the hard work from Aaron, and his crew that built my new decks! They are beautiful and I can’t wait for spring!Thank you ALL so much!!

Areas Of Satisfaction

Areas Of Satisfaction - Quality work and professionalism.

Recognized Excellence

Recognized Excellence - Whole team did great work.