No, in fact we advise people to not use them, and we will not use them again. As returning customers we were disappointed with the elongated timeline, lack of communication from the company (until they wanted final payment), constant errors with ordering doors, and the terrible workmanship (some of which I still need to fix). We definitely did not get what we paid for, but it's not worth the effort engaging with this company any longer.

We contracted with Dr. Roof to replace the siding on our house with Hardy Plank. Being new to this area we were unsure who to hire. Thankfully we discovered Dr. Roof.

Over the years I have learned what to value in a construction company. Anticipating high quality work is a given. Beyond that I expect the company to clearly describe what they will do, when they will do it, how much they will charge, then accomplish all of the above. Our experience has been that Dr. Roof delivers on all of these. We felt we were dealing with professionals all the way thru our project, and are exceedingly happy with the end result. Dave

The employees at Dr. Roof were all organized and communicated well. I always knew the project status. The installation crew was incredibly hard working. They worked late into the evening on the last day to finish up before the snow we got that night. I had asked that a roof vent be relocated, and worried that this task might get overlooked, but it was done perfectly. Excellent work for a fair price - I would highly recommend Dr. Roof.

The crew was very efficient, very fast, and hardworking.

Dr. roof is an amazing company to work with I was so impressed, they go above and beyond

Couldn't be happier with my new roof. Fair price and very high-quality work. I'll be using Dr. Roof on my next roofing project!

Quality work.

Expertise

Expertise - Gary came with years of experience

Problem Resolution

Problem Resolution - Gary saw the problem and fixed it

Schedule

Schedule - Gary was out the next day

Recognized Excellence

Recognized Excellence - Gary is one of the workers and he was great

Areas Of Satisfaction

Areas Of Satisfaction - Quality of service

Additional Comments

Additional Comments - Dr. Roof was professional, quick and clean. Matt Post Evolve Remodel

Recognized Excellence

Recognized Excellence - David Clark gave us exceptional help. Found the problem and gave good recommendations.

They were very happy with what they did they did it in a timely manner and I am happy with this project.

Dr. Roof took on a complicated roof replace on a large building owned by a not-for-profit organization. They were great to work with. The crew was friendly and respecting of our public spaces. They performed the work in a timely manner and kept us informed of any issues along the way. We particularly thank the corporate office for working with us on billings as we were awarded public funds in addition to our own funds. It is so nice to have a non-leaking roof over our heads!

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations as I thought they seemed to be super organized on the scheduling, set up, and all the pre-installation items. Their organization seemed to be very good.

Areas Of Satisfaction

Areas Of Satisfaction - They were fast and got it nicely cleaned afterward.

This was a competitive bid with 3 bidders. The most comprehensive bid that we received was from Dr. Roof and they were also the lowest bidder. We chose them based on their reputation of timely schedule, protecting the property around the worksite, and completing the job on schedule.

Arthur put our new windows in. He did a great job, and was also a very personable guy.

Recognized Excellence

Recognized Excellence - King Arthur, and all the girls in the office who answered all of our questions.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship and the extra time to go through every details and they kept my wife in the loop, the communication skills and workmanship exceeded my expectations.

I was very happy with the quality of the work, done by Arthur Cristen. When I have more jobs done in the future, I will insist it be with him.
I am very unhappy with how long it took to start the project and wished I had put something in the contract about time to get the job done.
I am so satisfied with the results of the job, that I will use Dr. Foof again, as long as Arthur is the one doing the Job.

They are the best ever. What teamwork and professionalism, you certainly can count on Dr. Roof’s team/family. Well worth the money for the quality work they do, excellence personified.

Communication

Communication - 110%!

Project Manager Professionalism

Project Manager Professionalism - Always!

Professional & Organized

Professional & Organized - Always!

Value

Value - yes, excellent service and professionalism.

Recognized Excellence

Recognized Excellence - Everyone who worked on the project was professional, courteous, and respectful. The individuals I communicated most closely with, and wish to give a shout out to, are: Matt, Robbie, Brent, and Kevin.

Additional Comments

Additional Comments - Overall, the parish at Saint Mary’s McGowan is most thankful for the excellent workmanship and professionalism demonstrated by the staff of Dr. Roof.

Once everything initially was scheduled they were ready to start ahead of schedule but I had to delay due to my own timeline but once started they got the work done quickly. They put a new roof on the house and the garage in only a couple days. My house is very old but they installed new vents for the attic so the attic could properly breathe. There were multiple stages and the last one was new gutters. They are still working to correct a couple issues but they are quickly coming out to correct.

Expertise

Expertise - They used separate teams for each installation project. One team for the house, a second team came for the flat roof, a third team came out for the gutters and a fourth team on small details that needed to be addressed between projects.

Professional & Organized

Professional & Organized - They were very friendly as well.

Recognized Excellence

Recognized Excellence - The production staff. The office people included. They were on top of it and knew exactly how to handle my project.

Sales Time frame

Sales Time frame - They had the general estimate within 24 hours.

Project Changes

Project Changes - Absolutely, they had fantastic crews.

Recognized Excellence

Recognized Excellence - Clay, Tyler and Herbie

Additional Comments

Additional Comments - Clay did a great job getting me the estimate. I appreciate his expertise. Long Beach location.

The job was great The warranty so far have not received it to give to the new owner,have called twice,that was a big factor in having DR Roof do the job calling again today!

They were quick, efficient, and on-time. The job was supposed to take three day, and it took them a day and a half.

Schedule

Schedule - They were done sooner than they were expected to be.

Areas Of Satisfaction

Areas Of Satisfaction - The timeliness of the project and their organization met/exceeded my expectations.

Additional Comments

Additional Comments - I would definitely recommend them and use them again.

Expertise

Expertise - Matt Cummings was and excellent PM

Recognized Excellence

Recognized Excellence - Matt, Robbie and their crew were the best. They communicated with us on a regular basis...when we were not there, they did facetime calling - showing us the issues and explained the resolution. When we were on-site they kept us apprised to the need, timing, etc.

Areas Of Satisfaction

Areas Of Satisfaction - Robbie went above and beyond to be sure the project was completed to Dr. Roof standards and our expectations.

While a couple mistakes and tasks were overlooked, we had honest discussions and Dr. Roof owned and corrected the issues that were truly theirs without argument. Thank you

Recognized Excellence

Recognized Excellence - I would like to recognize Matt Cummings for his exceptional service.

I thought they were really nice. Their work was fair and well.

Areas Of Satisfaction

Areas Of Satisfaction - The end project looks fabulous. They did a very good job and exceeded my expectations.

Great work on a complex deck roof and dry rot repair Spanning the pandemic including remedying a drains solution that was needed yet whose install left mismatched materials, driving us nuts given their prominent visible locations.

Clean

Clean - Always cleaned up well!

Respectful

Respectful - Careful and considerate

Recognized Excellence

Recognized Excellence - Shawn Bowen and crew leader Ricky.

Additional Comments

Additional Comments - I highly recommend Dr.Roof and will continue engaging you as we work through a couple remaining roofing projects!

They did a fantastic job. I am very pleased with the job.

A very professional team from start to finish. They took the time to do everything right and the work looks great.

Recognized Excellence

Recognized Excellence - McKenzie was great about following up with me.

Areas Of Satisfaction

Areas Of Satisfaction - Overall, an excellent job.

Additional Comments

Additional Comments - Well done. Thank you.

Recognized Excellence

Recognized Excellence - Shawn Bowen was always very professional.

Recognized Excellence

Recognized Excellence - I would like to recognize Tiffany for her exceptional service. She was very helpful.

Recognized Excellence

Recognized Excellence - Arthur, who installed the new windows, is a meticulous, exceptional craftsman.

Areas Of Satisfaction

Areas Of Satisfaction - My house is 140 years old; the walls are of varying thicknesses. This could have presented huge difficulties during the window installation, but Arthur custom-fit each window perfectly.

Additional Comments

Additional Comments - I could not be more pleased with the new windows!!

Recognized Excellence

Recognized Excellence - The roofers were very quick and did an AMAZING job. The gutter people also had a challenge getting the old gutters out but figured a safe way to remove them.

I've been picking up nails and staples in the driveway since the job, and we had a flat tire because of one. I'm not sure if the wrong size nails were used on the exposed part under the roof (soffit area), but the nails punched through it, leaving hundreds of nail tips exposed all around the house. I didn't notice this at the time of the job, but I've come to notice it lately and it bothers me. I'm not sure if this is normal or not, but I wouldn't think it is.

We would highly recommend this company and already have!

Communication

Communication - Any questions we had were promptly addressed.

Recognized Excellence

Recognized Excellence - The enitre crew (Matt, Robby, Arthur and Kevin) were excellent.

We were very happy with the whole job, the speed, and the cleanup. It all went really well, and we were impressed with the speed of the project. We were very happy with the service.

Recognized Excellence

Recognized Excellence - My husband mainly interacted with them, and he was very impressed with everyone.

Areas For Improvement

Areas For Improvement - There were none. It did cost a little more than anticipated, but we understand why because they explained the problem and the reason for the extra cost very well.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded in all areas. It was faster than expected, they got to us sooner than expected, the quote was half of what another company gave us, and we were really pleased. They were recommended to us by a friend who was also really pleased with their work.

Additional Comments

Additional Comments - They're a really great, professional company to work with.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with the whole crew. I haven't seen workers work that hard, steady and fast while doing an excellent job for ever.

Areas Of Satisfaction

Areas Of Satisfaction - A year ago we had the roof leaking and they kept coming back because we could not figure out what was happening. We had a really bad rainstorm coming and they came the day before the rainstorm to make sure it was fine. I thought that was nice.

Additional Comments

Additional Comments - Excellent group of people. We are very pleased to work with such a caring organization and the quality of work they provided.

Recognized Excellence

Recognized Excellence - The entire team!

Areas Of Satisfaction

Areas Of Satisfaction - They hit the mark right where I thought they would!

Unfortunately this has been the absolute worst contractor I have ever used. Poor craftsmanship is being nice! I paid 75% of the bill within a week of finishing. Threatening to sue me The next day for the rest. The quality of work was bad enough I had to hire a different contractor just to make it look decent. Be warned- Dr Roof has terrible reviews and a terrible local reputation. I wish I had done more research. Very greatly disappointed.

Recognized Excellence

Recognized Excellence - Brad and Matt were exceptional.

Recognized Excellence

Recognized Excellence - Toby Did an excellent job explaining what was going to go on and when it was going to happen he was very polite and knowledgeable was a pleasure to Work with

Project Changes

Project Changes - Yes they thought it would be better that I put stainless steel flashing due to the weather at the beach I agreed and it would be better

Additional Comments

Additional Comments - Great experience, thank you

They did a good job.

They were very professional and completed the work in a timely manner.

Recognized Excellence

Recognized Excellence - I would like to recognize Toby and Kelly, the lady that works in the office.

Areas Of Satisfaction

Areas Of Satisfaction - They did a really good job. They were quick and professionals.

Recognized Excellence

Recognized Excellence - the whole team