We were really surprised by DreamMaker. I am 72 years old and can be picky. DreamMaker Bath & Kitchen of Greater Fredericksburg was wonderful. They addressed everything. We did our 3 bathrooms and kitchen and only had minor issues to address. They came right back out and everything is perfect.
As with any house project (re-did two full baths) there were hiccups along the way, but company staff took care of anything that came up in a timely and professional way.
We loved working with DreamMaker. We had a pretty clear idea of what we wanted our kitchen and dining area to look like, but were unsure if it was going to be possible and what materials should be used. Mr. Everett listened closely to what we wanted and delivered in every aspect. He was able to rearrange our kitchen so that the flow is much better and provided us with custom built-in shelves and bench. He not only pointed us in the right direction for the big things like counter-tops, but also for the backsplash, drawer pulls, and lighting fixtures. All our work was done efficiently and Mr. Everett's team went above and beyond whenever an unexpected problem occurred. I am confident that all the work was done thoroughly and that I will not have any problems in the foreseeable future. The same team arrived promptly at my house every day and worked diligently so that the job was done in the time frame originally quoted to us, despite some additional plumbing work that was necessary. Because the same workers were in my house everyday, I felt comfortable coming and going and knew that my house was in good hands.If I ever had a question or concern about anything, I would text Mr. Everett and he would always get back to me very quickly, even on the weekends or at night. He was also very quick to come to the house if anything was ever needed. I have not experienced such great customer service with any other company. The materials used for our new kitchen are beautiful, and I feel that we had everything done for a very fair price. I would highly recommend DreamMaker Bath & Kitchen because of their ethics in every regard. Their goal is to make your remodeling job as easy for you as possible while providing you with a quality product that you will love.
I think they did an outstanding job. I have already called them back to complete my master bathroom.
I thought everyone was very professional and personable, and they worked well with us, but my overall satisfaction was disappointing.
Professional relationship, excellent craftsmanship, and a wonderful experience for my wife and I to have DreamMaker upgrade two of our bathrooms. I highly recommend this company (I’m an engineer in the maintenance and construction business).
We were very happy with the high quality of workmanship, the design and the final product of our bathroom remodel.
We are very happy after our bathroom remodel. Steve and his staff listened to what we wanted and gave us options within our price range.
Some details could have been better like tile designs going in the same direction.
We were very pleased with the work and the selection. Steve really outdid himself.
Steve Everett of DreamMaker Bath and Kitchen of Fredericksburg worked with us patiently and in detail to lay out our needs and specifications. We found him to be both capable and trustworthy, and we were also pleased with all the subcontractors and how well they were managed. During the contract, we asked for a bid on some extra work and felt the mod process was fair. We are very pleased with the results and the timeliness of the work, and we felt safe having the various workmen in our house. We would do business with Mr. Everett again.
Recognized Excellence - Steve and Mike
Recognized Excellence - Steve, the owner of the company here was good. Mike was also good.
Lead Source - Word of mouth.
Recognized Excellence - We enjoyed working with Mike, and all the subs were friendly and professional.
Publish Comments - I was very pleased with the professional level that I encountered with this organization.
Recognized Excellence - I would like to recognize Steve Everett, was the sales representative, and Mike, who did the installation.
Future Needs - The thing that really impressed me is that Steve really listened to what I had to say. He asked what I was looking for and what I had in mind and listened when I laid out the plan. He didn't try to sell me on anything but actually listened to what I wanted.
Additional Comments - I couldn't be more pleased. There are 2 companies I would say in our area that have done work in my home that have done outstanding jobs, one of whom is DreamMaker. They did a stellar job from presentation down to execution. They also do a great job cleaning up when they are done.
Recognized Excellence - Mike Cockrell
Additional Comments - My renovation turned out absolutely beautiful. Steve and Mike made this experience so very easy for me. This was the first time I had ever done anything to my home. They were professional, friendly, neat, and I would definitely use Dreammaker Bath & Kitchen again for any of my future renovation needs.
Problem Resolution - They are very good about addressing problems.
Recognized Excellence - Steve was outstanding.
Recognized Excellence - Steve made the effort as painless as possible. We started with several small projects, and built on from those. He was ontime, professional, clean, reliable, and most of all - he takes pride in his work so his workmanship is flawless. Bathrooms look like they "fit right in" to the houseThe addition looks like it is a part of the original house. There is nothing overlooked nor missing from the project. I am 100% satisfied with his efforts.
Future Needs - We have already had Steve do two bathrooms and build an addition. I am not sure there is anything left to do, but if so, we will certainly keep him in mind.
Recognized Excellence - Steve was very easy to work with. His employees were very courtious and worked well with each other to get the job done in a timely manner. The overall experience was a pleasurable one. Thank You Dreammaker. Our Bathroom is my favorite room in the house.
Future Needs - Yes, we have a 25+ home and many repairs/upgrades need to take place. We will use DreamMaker and Bath again.
Recognized Excellence - Everyone who worked on my master bath and bedroom project were extremely professional, knowledgeable and courteous. Ken, the tile man did an amazing job.
Additional Comments - I would highly recommended DreamMakers to anyone who wants a first class job done when remodeling.
Additional Comments - Loved working with Steve and George, both professional and thorough. I felt I could trust them in my home which to me is saying a lot.
Recognized Excellence - Steve did really well getting it organized, and communicating various deisgn options to us.
Recognized Excellence - I appreciate Steve's continued efforts to meet our expectations. George and Smitty worked steadily every day as scheduled.
Additional Comments - The whole team really did an outstanding job.
Recognized Excellence - All of the staff were professional and did excellent work. They made every effort to accomodate our requests. If something wasn't exactly right and up to their standards they fixed it or replaced it even if I would not have observed the difference.Steve was very professional and stayed on top of things.