It was a very pleasant experience, and I have only good things to say. It was a pleasure working with them, the office staff, the owners, and the contractors that did the work for me.

Remodeling is always a difficult process. The people at DreamMaker did their very best to make the process as seemless as possible.

After much research of bathtub surround materials available, we discovered the Onyx line it's overall all appearance is simply better than anything else we looked at!

Clair and I have already recommended Dream Maker Bath and Kitchen to our friends.

Highly recommend these people

DreamMaker Bath & Kitchen of Tyler has been and continues to be, because they are doing more work for us now, a wonderful company. They are extremely engaging, detail-oriented, and very helpful. They do quality work. Any time there has been an issue, they take corrective action and make things right as quickly as possible.

They were absolutely amazing! What we had envisioned was no easy task, and they made all of it come to life. We already plan on contacting them again when we decide to reno our master bathroom in the future.

I am likely to recommend DreamMaker Bath & Kitchen of Tyler to a friend because they did an excellent job, they were very detailed, and they were on time.

Recognized Excellence

Recognized Excellence - I would like to recognize Mike and Ralph the carpenters for their exceptional service.

Problem Resolution

Problem Resolution - Changed the light fixture after discussion

Recognized Excellence

Recognized Excellence - The whole team were a pleasure to work with

They were very professional and followed through. Their thoroughness was great. They are very friendly.

Problem Resolution

Problem Resolution - They were very quick and thorough.

Sales Knowledge

Sales Knowledge - The whole family was knowledgeable and professional.

Recognized Excellence

Recognized Excellence - Nick, Linda and Roger were professional and thorough.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations with their promptness of the work. They were thorough. They followed through and had good communication.

Additional Comments

Additional Comments - I will recommend them to anyone.

Recognized Excellence

Recognized Excellence - I would like to recognize Roger, Linda and Nick for exceptional service.

They did not do what they said they would do.

Recognized Excellence

Recognized Excellence - I would like to recognize the Owner and all his staff. They were wonderful to work with. Very polite, professional, and customer friendly. A model to follow!

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Quality of workmanship and materials exceeded my expectations.

Requested door to be installed on one side, however, it was installed on the other side opening in the wrong direction. Roger stated we changed the plans. Roger stated that we did. We did NOT! If we would have, we would have planned for the door to open in a different direction. Now, we are stuck with the glass the way it is even the Roger confirmed the drawings reflected the way the correct way. We had two people that have been waiting to see the shower upon completion as they want work done and would have used you. Not now. I will not recommend anyone who is untruthful.

My husband and I were both very impressed with their work and every time we walk into the bathroom we just love it. We are very impressed with DreamMaker Bath & Kitchen of Tyler.

Quality Of Workmanship

Quality Of Workmanship - I am definitely satisfied with the quality of the workmanship.

Value

Value - I guess. We are very happy with the job, so yes.

Recognized Excellence

Recognized Excellence - I would like to recognize Linda for her exceptional service. She took me around and helped me pick out stuff.

Areas Of Satisfaction

Areas Of Satisfaction - The bathroom looks fantastic.

Additional Comments

Additional Comments - I have recommended them to 2 or 3 people. My next door neighbor is getting ready to use them, I have a friend that's had them over to look at their project and I wouldn't be doing that if I hadn't been happy with their job.

They were professional, very courteous, and took care of everything inside, laying down protective covering from the front door to the bathroom, and vacuuming every day. It was pleasant working with them!
It was just nice!

Professional & Organized

Professional & Organized - They were very professional and organized.

Communication

Communication - I loved that they had a piece of paper on the door that would tell you what was happening the next day and allow you to add any concerns you had. That was a great idea!

Future Needs

Future Needs - I will probably remodel my master bath, but that will be a while.

Recognized Excellence

Recognized Excellence - I would like to recognize Roger Williams, Linda Williams, Nick Williams, and Michael Smith for their exceptional service. Also, their young worker, who did a lot of the work during the day. He was very ppoliteand courteous for a young guy. He did quite a bit of the work!

Additional Comments

Additional Comments - I love the product and the shower, the Onyx, and the shower door. I was so glad they recommended that. It is so nice and looks so nice in there.

Everyone that we have dealt with has been very courteous, respectful and knowledgeable in their work.

Installation of the grab bar prohibited the ability to closed the shower door shut. Had to contact DreamMaker office and ask for grab bar to be re-installed. A favorable recommendation would be difficult to make because I had to inquire about the installation. Why didn’t the installer correct it in the first place? Instead, DreamMaker got my father to accept it as is. Granted, my father did sign the papers (he is 91 years old). The installation of the shower was premised on his safety, and for DreamMaker to tell him he could close the shower off by using the “outside” door was more than perplexing.

I was very happy with them! The guys were so nice to wear their masks, protect my property, cover my carpets, were very nice, didn't use bad language, and it was just great.

Recognized Excellence

Recognized Excellence - I would like to recognize Mike for his exceptional service.

Additional Comments

Additional Comments - It was great they did a wonderful job in a timely fashion and they treated me like family.

Recognized Excellence

Recognized Excellence - Everyone had exceptional service.

Additional Comments

Additional Comments - They are a great company!

Great people. Fast job completion. Excellent work.

Professional & Organized

Professional & Organized - All subs and employees were professional and well organized

Budget

Budget - We felt we got a fair deal on the renovation that we requested

Communication

Communication - Roger & Linda were excellent about keeping us informed throughout the job.

Design Center & Selections

Design Center & Selections - We got color ideas from their design center and ideas for future renovations

Original Design

Original Design - We are totally satisfied with our renovation and it meets all our expectations

Expertise

Expertise - Roger came to our home and counselled us on the renovations that we wanted

Dust & Dirt Control

Dust & Dirt Control - All subs and employees used necessary measures to control dust and dirt

Construction Quality

Construction Quality - All materials and workmanship were great

Schedule

Schedule - All subs and employees were on time and all work went as scheduled

Problem Resolution

Problem Resolution - We had a minor problem, and Linda got the right sub to correct it immediately

Value

Value - We believe we paid a fair price for the renovation we authorized

Recognized Excellence

Recognized Excellence - Roger, Linda, & Mike

Recognized Excellence

Recognized Excellence - Rodger & Linda were great to work with. Mike was great at performing all the preliminary work

Recognized Excellence

Recognized Excellence - I would like to recognize Roger and Linda who did the contracting and Mike was excellent with the work. They were the only ones I worked with and they did a really good job.

Recognized Excellence

Recognized Excellence - Mike is to be commended for his incredible attention to detail.

Great team to work with.

Areas For Improvement

Areas For Improvement - None

Recognized Excellence

Recognized Excellence - Mike was very professional and handled set backs well. He was very good at everything he did. Very knowledgeable about how to do his job. The whole team worked well together. The job was done ahead of schedule. We just love our new kitchen. It looks and preforms as expected.

Additional Comments

Additional Comments - Great working the their whole team.

Quality Of Workmanship

Quality Of Workmanship - The installers were awesome.

Schedule

Schedule - They got it done faster than expected.

Design

Design - I love my new kitchen.

Recognized Excellence

Recognized Excellence - I would like to recognize Mike for his exceptional service. Mike was a jack of all trades and was wonderful. He could do everything, was very knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - Dream Maker met and exceeded all of my expectations. We love our kitchen and are enjoying it every day.

Everybody I worked with even the two guys who did the work were great. We had a lot of delays with material that they couldn't control but they stayed on top of things and communicated very well so I appreciated it.

Dust & Dirt Control

Dust & Dirt Control - They came by and drew up the plans, but before they started the project they double checked with the measurements. They're very thorough.

Construction Quality

Construction Quality - We are very satisfied!

Schedule

Schedule - They were very prompt!

Problem Resolution

Problem Resolution - Everything went according to the plans we had no issues!

Value

Value - We had contacted another company that gave us a quote before choosing DreamMaker. DreamMaker was close in the estimate given and offered a quicker availability so we went with them.

Areas For Improvement

Areas For Improvement - Truthfully, there were no issues! They made things easy for me.

Recognized Excellence

Recognized Excellence - They met and exceeded all my expectations!

Additional Comments

Additional Comments - From start to finish everything was extremely positive. They were very nice to work with. Linda kept me informed via email and phone. When the materials were available they finish the project promptly. I would recommend them in a heartbeat to anyone!

Recognized Excellence

Recognized Excellence - Mike & Nick on the install were fantastic

Professional people and service!

Additional Comments

Additional Comments - Outstanding company with which to work!!

I would recommend DreamMaker Bath & Kitchen of Tyler to my very best friend.

Recognized Excellence

Recognized Excellence - Nick, Mike & Jose

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All

Additional Comments

Additional Comments - Thanks for all considerations give to my husband and your prayers.

WE for SURE and already have recommended everyone at Dreammaker Bath and Kitchen of Tyler!!! Everyone that has seen our bathrooms are very impressed with the design and the quality of work. It was nice to have knowledgeable people to help you with the process from the beginning to the completion of the project.

Professional & Organized

Professional & Organized - Very Professional and very friendly each and every time we met. They were both very informative and we felt very comfortable talking with them. They were very helpful in guiding us through the unknown world of remodeling.

Budget

Budget - on point

Communication

Communication - We felt very comfortable asking questions. Roger and Linda kept us up to date and we were very informed. If there was a problem they took care of it immediately. Nick and Mike were very easy to talk to and at the end of the day they would always would tell us what time they would be there the next day...…..very prompt. Nick and Mike wanted to make sure we were pleased and that everything was done the way we wanted it. They knew right where to find us to ask questions. We appreciated the communication a great deal.

Design Center & Selections

Design Center & Selections - LOVED the design center!!!!!! Everything we needed to pick out from the floor to the ceiling was at our fingertips!!! It helps to visualize a bathroom space that is already set up in the design center. Roger and Linda were very helpful with ideas and they were honest with what would go together and what wouldn't. I'm glad we had Roger and Linda's expertise and patience when we were picking out everything for the bathrooms...….. made that process alot easier. It all came together beautifully in the end!!

Original Design

Original Design - LOVE LOVE LOVE BOTH of our Bathrooms!! I now have sooo much storage!! MY closet is so organized NOW!!!! LOVE MY CLOSET

Expertise

Expertise - Lots of expertise with Roger ,Linda, Nick and Mike!!! Cant beat them!!

Dust & Dirt Control

Dust & Dirt Control - Yes they did!! Everyday they cleaned up the days work and hauled off what needed to be!! Very clean........

Site Security

Site Security - very secure

Construction Quality

Construction Quality - The workmanship Was excellent they care about satisfying the customer. We picked out Great quality materials

Schedule

Schedule - Right on schedule. In the beginning of this process Roger said it would be February and that is when they began. Finished in a timely manner even with the week long freeze!!!

Problem Resolution

Problem Resolution - If there was a problem or a concern they were addressed immediately and resolved quickly.

Easier Than Expected

Easier Than Expected - From start to Completion was a very easy experience we actually enjoyed the time they were working here and so did the Dogs........ and in the end beautiful bathrooms.

Areas For Improvement

Areas For Improvement - NONE

Recognized Excellence

Recognized Excellence - EVERYONE!! ROGER, LINDA, NICK and MIKE They were all delightful....... Nick and Mike were like having friends in the house everyday!!

Additional Comments

Additional Comments - IF you are thinking about remodeling your Bath, Kitchen or mudroom Call DreamMaker Bath and Kitchen of TYler !!! They were our first stop to discuss remodeling our Baths and we chose them!! We didn't look any further. We were very happy and pleased with their service.

Dust & Dirt Control

Dust & Dirt Control - Definitely. They did good with that.

Recognized Excellence

Recognized Excellence - I would like to recognize Mike.

Additional Comments

Additional Comments - Both owners were prompt on returning calls and emails And overall loved the outcome!

They were very enjoyable to work with. They did excellent work and an amazing job! I would highly recommend them to others looking to do a kitchen and/or bathroom remodel.

Recognized Excellence

Recognized Excellence - Linda & Roger Williams, Nick Williams, and Mike Smith were all amazing. They just felt like family! We have a large dog, and they enjoyed playing with him!

Additional Comments

Additional Comments - They did an amazing job. I would highly recommend them to others looking to do a kitchen and/or bathroom remodel.

Recognized Excellence

Recognized Excellence - All of them were great

I would give the gentleman who did the work, Mike, a 10!

Dust & Dirt Control

Dust & Dirt Control - 4 plus!

Recognized Excellence

Recognized Excellence - I would like to recognize Mike.

Areas For Improvement

Areas For Improvement - I am 100% satisfied with the two new showers DreamMaker Bath & Kitchen has installed for me. When I get ready for a kitchen make-over, I will definitely use this company.

Recognized Excellence

Recognized Excellence - The entire staff was exceptional!

That is how I found about DreamMaker Bath & Kitchen of Tyler, a friend told me about them.

Likely To Recommend

Likely To Recommend - That is how I found about DreamMaker Bath & Kitchen of Tyler, a friend told me about them.

Areas For Improvement

Areas For Improvement - DreamMaker Bath & Kitchen of Tyler did not fall short.

Future Needs

Future Needs - If I do, I will contact DreamMaker Bath & Kitchen of Tyler.

Recognized Excellence

Recognized Excellence - Linda and Roger were both great!

Recognized Excellence

Recognized Excellence - The primary installer.

Additional Comments

Additional Comments - Very good people, good business

Additional Comments

Additional Comments - They were very nice people.

If you are looking to work with quality people, and not just looking for the cheapest cost, then we highly recommend DreamMaker Bath & Kitchen of Tyler to plan and execute your design-build remodel project.

Recognized Excellence

Recognized Excellence - Roger Williams handled every concern and question with great patience and grace. He was already aware of our “punch-list” items when we brought them to his attention. Additionally, he was not only precisely punctual, but he ensured his subcontractors were punctual as well. Vendors and tradesmen arriving when promised was a great experience.

Areas For Improvement

Areas For Improvement - They did not fall short in any way.

Future Needs

Future Needs - Considering

Recognized Excellence

Recognized Excellence - Roger and Linda took care of all our needs above what we expected. Mike, their carpenter, is an exceptionally skilled carpenter and craftsman. We appreciated his attention to detail and the level of quality of his workmanship.

We are very, very pleased with the bathroom remodel that DreamMaker did for us. Roger, Linda and Mike are the best contractors we’ve ever worked with. Roger did great design work. We talked to several contractors before DreamMaker, and no one was able to come up with the great design that Roger did. The others told us it couldn’t be done, but Roger made it happen. Both Roger and Linda were helpful, professional and responsive at all times and completely committed to customer service and satisfaction. It was a joy to have Mike in our home doing the work. He was uniformly pleasant, punctual, hard-working, professional, skilled, responsive, and committed to high quality work and customer service. Roger, Linda and Mike are all high-quality people who do high-quality work, and we feel blessed to have found them to do our beautiful bathroom remodel.

Areas For Improvement

Areas For Improvement - None.

Recognized Excellence

Recognized Excellence - Mike Smith.

Areas For Improvement

Areas For Improvement - Everything they promised and we expected was done to our satisfaction.

Recognized Excellence

Recognized Excellence - Mike ,for his craftsmanship and patience. Roger, for making what I thought would be a complicated process seem so easy, and Linda for helping steer my wife in the design choices. Such a great team.

Recognized Excellence

Recognized Excellence - I would like to recognize Mike, Roger, and Linda. The electrician was great. They all did a fantastic job.

Additional Comments

Additional Comments - They did a fantastic job with my kitchen. I go into my kitchen and can't believe it is mine. They were fabulous to work with and I recommended them to all of my friends. I was apprehensive to start but I loved the team.

Areas For Improvement

Areas For Improvement - Nothing comes to mind :)

Future Needs

Future Needs - I will most certainly choose this company again if I do have needs.

Recognized Excellence

Recognized Excellence - Roger, Linda, and Mike. Thank you three for the best experience during a stressful remodel :)

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Future Needs

Future Needs - Yes, we do.

Recognized Excellence

Recognized Excellence - Mike did wonderful tile work and was very respectful to us and out home.

After going through other remodel projects in the past, our experience with DreamMaker was many times LESS stressful than others. Their careful planning and help in the design and selection process made the entire project seem effortless in comparison to our other remodel projects.

Design Center & Selections

Design Center & Selections - We really appreciate Linda taking the time to help us pick out counter tops, tile, lights, etc. She was most helpful in the process!

Expertise

Expertise - Mike Smith is a EXCELLENT carpenter. Everything was done properly and perfectly.

Dust & Dirt Control

Dust & Dirt Control - We really appreciate the plastic dividers that separated the kitchen from the rest of the house. It helped to keep dust to a minimum. We also appreciate Mike Smith sweeping up every night before he left. He even cleaned up a mess the other subs made!

Areas For Improvement

Areas For Improvement - None

Future Needs

Future Needs - No

Recognized Excellence

Recognized Excellence - As mentioned earlier, Mike Smith provided quality service. He was knowledgeable, efficient, friendly and prompt! He made the entire process run smoothly.Of course, Roger and Linda Williams were of tremendous benefit in the project from start to finish.

Recognized Excellence

Recognized Excellence - I would like to recognize Roger and Mike. Roger's wife did really good too.

Recognized Excellence

Recognized Excellence - Mike

Recognized Excellence

Recognized Excellence - Finding a skilled and reliable contractor is a challenge so we are delighted that we found Roger and Linda to help with our bathrooms. They did everything they promised and more - great communication, worked when they said they would, identified potential problems early, resolved issues when they came up... all around class act - thank you Roger & Linda!

Areas For Improvement

Areas For Improvement - Dream Makers Kitchen & Bath met all our expectations remodeling our kitchen and two baths. Their work was professional and they met all timelines. We are completely satisfied and enjoying our home.

Recognized Excellence

Recognized Excellence - Roger, Linda and Mike were all easy to communicate with and we are very pleased with all their work.