I very much appreciated the quality control that was conducted by the owner. On several occasions, during his routine inspections, he had minor work redone (a couple of tiles replaced, etc.). The company's attention to detail was great. I had a friend who had a bathroom, and later a kitchen, remodel. She used two different companies, and neither was close to the quality control and attention to detail of Dream Maker.
they were very considerate, clean and polite.
Overall we had a great experience. Our Onyx Collections shower looks great. Special thanks to Fred and Jason for making it happen.
Kind people work here, Jason & Matt are quality tradesmen, but the business is over priced as reflected in the lack of planning, process, paperwork, effective communication, and inability to ever complete a milestone. Be aware all milestone payments are due at the START of the work but does not mean they every COMPLETE any of the milestones paid for. Fred - finish the work already. I no longer believe anyone on the team know when the work will be completed.
The process is thorough and planning is well done ahead of time and the work so far has been extraordinary.
Job well done! Professional execution.
Using Dream maker has been a wonderful experience. The entire staff is professional and function like a caring family. Very concerned with making sure everything gets completed and that you are satisfied.
The teamwork and creativity of the DreamMaker team and the ability to incorporate my ideas made this project fun, exciting and the final product the kitchen of my dreams. The team had very high professional and quality standards which I really appreciated.
I am happy with the final product and it is of high quality!
I LOVE my new bathroom. The color on the walls was a given, since that's the paint color i have in my bedroom, but all the tile, fixtures and cabinetry go together better than i could have imagined. it's a very soothing retreat.And of course, the workmanship is outstanding. Your entire company is so service-oriented and responsive and i never worried that the job would not be done right.It's nice to work with a small, family run company.
I chose DreamMaker because of the kind owners and managers who genuinely care about their customers. In particular the person in charge of my project has made sure that everything was done correctly and to his satisfaction in the end.
I especially want to give praise to Angel. He did a fantastic job, and he is very very customer oriented. He was very good.
The Staff at Dream Maker's from the receptionist to the tile guy were all a class act. They were people I would work with again!
DreamMaker Bay Area have completely surpassed my vision and we are so beyond impressed with the exceptional outcome of our new kitchen and master bathroom! I knew at our first meeting that they were the right choice and they were definitely worth the wait!
Superior quality and meticulous work. Done on time and with good communication. Cost very reasonable, having priced it out as a DIY project in order to get a rough idea of how expensive a project it would be.
Recognized Excellence - Fred Chapman - easy to reach, communicative and attentive to our needs and details of the project.
Lead Source - Saw it around the corner from where I lived
I am mostly satisfied with the final product- our master bathroom remodel. The main reason I would not recommend Dream Maker is ineffective project management and communication. We were told 5 weeks. The project took 10 weeks, plus another 4 to resolve an issue with the design of the shower. I would expect the project to take a week or two longer than projected due to holidays and 1 day of work we added. But double what was projected is not acceptable. Through the delay and later the troubleshooting of the shower design, communication was disappointing and frustrating. Felt like we were not getting a straight answer.
Recognized Excellence - Fred, Johanne, Greg and team did an exceptional job making our dream bathroom a reality. They did so with the utmost integrity and professionalism.
Future Needs - Yes
Lead Source - Area magazine
Additional Comments - All the workers have had a great attitude, were pleasant and easy to work with. Every consideration was made for our comfort and convenience during the project work. They were neat, clean and considerate of the fact that we were living close to the project site, and made every effort to accommodate our needs.
Workers were friendly but they were asked to do different types of work that they did not have adequate expertise.
Additional Comments - No comments until the project is complete; we are just getting to the finishes. The crew is very responsive to our concerns.
I am very happy with the quality of work DreamMaker did in remodeling my kitchen. They were very professional and did a great job.
Recognized Excellence - The whole crew was fantastic. Greg Fordham ran the job very well.
Now that our bathroom remodel project is done, we are very happy that we chose DreamMaker to do the job. They were most helpful in our planning of the project,and their on-site staff did the work within the estimated timeframes and with minimum disruption of our lives. We were very comfortable communicating with Dreammaker staff regarding all aspects of the job. We will use DreamMaker for future projects and will recommend the company to friends.
Angel, one of the craftsman of DreamMaker, is one of the best, in the company, and in the industry. Fred Chapman and Melody, the owners, are very good, know what they are doing, thorough, and work with the customer more than any other construction and/or remodeling company that I have ever dealt with.
Recognized Excellence - FRED CHAPMAN ...... AN EXCEPTIONAL, CARING PERSON
Recognized Excellence - Fred Chapman was very good.
The project management for Dreammaker did not turnout to meet expectations. The actual team performing the work were excellent. They were knowledgeable and dedicated. They considered modifications requested and explained all aspects of the project. My wife who selected them felt that the project leadership and oversight did not meet expectations due to the PM appearing to be over burdened with to many projects. A good example is it took almost the entire length of the project to get a final cost quote of the proposed expenses. Unfortunately she was disappointed with this treatment for the amount of money we spent and indicated she would not consider them for future projects. Having said that, we both give their contracting team five stars.
Fred Chapman is very skilled at design and materials, and is consistently friendly and responsive. He genuinely cares about his clients and is honest and reliable. I really enjoyed working with him and his crew and highly recommend DreamMaker to others looking to remodel a bathroom or kitchen.
Recognized Excellence - Everyone was great. Angel did a very nice job.
Additional Comments - They did a great job. Fred was helpful with helping us choose materials. He did a nice job.
Recognized Excellence - Angelo of dream maker is a very conscientious worker. He aims for accuracy and precision in installing our frameless glass shower stall. I am also very impressed with Fred Chapman. He is a man of integrity and commits to customer satisfaction all the way. He made sure that our expectations were met. I would most definitely engage Dreamaker in my future service needs and recommend them for the quality of work they do.
Additional Comments - I'm perfectly satisfied. I love my new bathroom and I've been showing my bathroom off to everyone. I told them that if they needed other people to call for a recommendation, I would be willing to receive those calls.
Dust & Dirt Control - I would rate them a 4+. They kept it so clean.
Additional Comments - They were great . We were very happy to work with them.
Recognized Excellence - Fred, Melody, Ian, Angel, Louis and Tyler.
Additional Comments - I've enjoyed working with them very much. I would highly recommend them to anyone. I used an interior design assistant on my own. She had to work with them as well and for the most part it was pretty good. There were a couple of glitches but I think that's what happens when you bring in a third party. Also, I like the Christian values a lot. That means a lot to me.
Recognized Excellence - I could not be happier, Fred was wonderful.