Dry Tech of Hillsboro NJ, excellent Service detail received from Epi Mendev. Lead the team with clear directions. Very neat and organized when I had an extreme flooding situation. Epi, was very informative as to what needed to be done. Shared how his report would be sent in, pictures taken, and all very neat and organized. Helped me remain calm in a very messy situation. I am very glad I was referred to Dry Tech. Thank you. I would certainly refer Dry Tech, if I heard of anyone with a need.
Quick, reliable, reassuring and calm during a difficult time. Professional and explained the entire process. Kept the area clean and minimized our stress. Would recommend them if their services are needed.
This is a great company! We had flooding in the ceiling of our condo at night. We were overwhelmed and weren't sure what the best thing to do was. We called our homeowners insurance to start a claim, and they told us to expect a call from DryTech. We were a little nervous, because we had never used water mitigation services before and didn't have any experience with DryTech. We received a call from DryTech almost immediately to get information on what happened and the damage. They came out to our home quickly and resolved the water damage in a thorough manner, walking us through each step in the process and answering any and all questions we had. I can't say enough good things about the employees of DryTech that we spoke to on the phone and that came to our home. They were friendly and professional, and it was clear that giving us a quality experience in terms of the work performed and customer service is a huge priority to them. I have never had a better experience with anyone that has come into my home to do work and I would highly recommend them to anyone that needs their services.
Quality Of Workmanship - You can tell that the company values the highest quality work, and that definitely showed throughout our experience.
Likely To Recommend - I would not hesitate to recommend this awesome company to anyone. This is a great company! We had flooding in the ceiling of our condo at night. We were overwhelmed and weren't sure what the best thing to do was. We called our homeowners insurance to start a claim, and they told us to expect a call from DryTech. We were a little nervous, because we had never used water mitigation services before and didn't have any experience with DryTech. We received a call from DryTech almost immediately to get information on what happened and the damage. They came out to our home quickly and resolved the water damage in a thorough manner, walking us through each step in the process and answering any and all questions we had. I can't say enough good things about the employees of DryTech that we spoke to on the phone and that came to our home. They were friendly and professional, and it was clear that giving us a quality experience in terms of the work performed and customer service is a huge priority to them. I have never had a better experience with anyone that has come into my home to do work and I would highly recommend them to anyone that needs their services.
Area Of Satisfaction - All areas! They were thorough with the work they did. I think it is easy for companies to forget how meaningful friendly customer service can be - especially when dealing with water damage. The customer service we received every step of the way was fantastic.
Area Of Satisfaction - I was satisfied with their responsiveness and getting the work done.
Additional Comments - I found Drytech very to be very easy to work with.
Area Of Satisfaction - They had a quick response!
Excellent company. They were friendly and caring.
Area Of Satisfaction - The response time in which they completed everything.