First, I personally look for companies that have a 4.7 rating on Google and more than 100 reviews, before I start making phone calls. I must have contacted 15 roofing companies in the Hampton Roads area and had half-a-dozen salesmen come to my house. For my project, (I live in a townhome) I needed 18 pieces of fire treated plywood. I also wanted either the GAF or the Owens Corning "package," and he offered both. I went with Owens Corning. I heard cost numbers ranging from $5.25k ~ $9k. There were only 3 companies in this area that had a price point under $6k, had over 100 reviews and had a rating of 4.7, or higher. For this reason, I decided to go with DSR.
Second, dealing with Darwin (the owner) and his staff was an easy process. I called; he answered. I texted; he texted me back. I asked for a better underlayment; he went out of his way to order it (even though the distributor said it was overkill...) and I got my way.
Bottomline, the work was fantastic, and I'm very happy with my decision to utilize DSR Exterior Remodeling Corporation.
Super efficient, quality work, and clean
DSR is an great company to work with. They offer quality product with professional personnel. I definitely recommend them for your home improvement needs.
Does not set clear expectations. Seemed rushed and stressed for time.The price changed 3 times AFTER I signed a contract.I had a piece of wood fall down after the job was complete, when I contacted them, they said the wood was rotted and not part of the job. There was a hole on the side of my roof for almost a week until I found someone to fix it!