We are pleased with our home and the community.
They were nice and helpful.
Would recommend
We had some issues, but we love our home and we would recommend the process again.
Overall, our experience from Day 1 with Eastbrook has been positive. Eastbrook has been professional, helpful, knowledgeable, and caring throughout the entire process. There have been issues, but we feel Eastbrook has and will address any issues that arise.
We strongly recommend EB Homes to anyone who is interested in getting a new build home.
I like the way Eastbrook holds your hand through the building process.
We have purchased 2 prior Homes that were new construction, with little-to-no design input. On this project, we were given the land and 1000+ design options from an impressive pallette to select from: Floorplan, Flooring, Lighting, Color and Hardware. The end-result exceeded our highest expectations. We would/do recommend Eastbrook to everyone that we encounter. .
The quality of the build, their timelines, and their design considerations make them the best builders in Grand Rapids hands down.
I would not recommend to a friend if they wanted to be apart of the building process. Eastbrook does not like their clients involved and active during the actual build. As a former builder, we felt unwelcome and dismissed during our actual build process. Eastbrook would’ve preferred we just stayed out of it.
There were things about the process that we were surprised to encounter.
This is my sixth home and by far the best experience.
The build process was very guided and appreciated the weekly video updates
Some of my experiences with Eastbrook have been good and other experiences have been awful.
We really like the community of Tannery Bay and would recommend that overall experience to others for sure.
Excellent quality!
I would definitely recommend building with Eastbrook. I had guidance every step of the way both during and after the build process. The staff is incredible, particularly Jessica Balder and Terry Cross. I am so appreciative for everything they did to help me with my beautiful new home.
With this being the second house that we purchased with Eastbrook in the past 5 years, we had very similar issues with both homes regarding the process of building the home. See Additional Comments section.
They have good communication and are easy to work with. I really liked the final product.
I love Eastbrook Homes, they were all good to work with, and everyone was friendly. I’m a first-time home buyer, and they walked me through the process, it was easy, and I loved everything.
Lowing Woods is a beautiful development with thoughtfully designed homes.
Building a house can be one of the most exciting things that a family can do. It allows you to build the house you want and not be forced to make concessions like you have to do when you purchase an existing home. This experience was overall positive and we refuse to allow 1 person to taint the entire experience. We would still consider recommending Eastbrook and will give balanced feedback to anyone that asks but unfortunately every conversation will likely include how we were treated for requesting a reasonable accommodation.
Really appreciated the whole Eastbrook experience.
Above average overall construction quality
We're very happy with our home and I would build with Eastbrook Homes again!