You have a great , trustworthy team

Eastbrook Homes's homes are average minus quality.

Overall, we thoroughly enjoyed building a custom home with Eastbrook. This company has a good reputation in West Michigan for a reason. They know what they’re doing and it makes the process really fun and exciting! I would definitely recommend them!

Would have gotten a 5 Star but they don't fix things that are wrong with the home in a timely fashion

Quality was less than I expected for the price. For the price I paid, I expected better HVAC, plumbing, windows, and shower tile.

Overall buying and building experience was incredibly enjoyable.

It’s a beautiful community

Eastbrook Homes generally provided very strong construction and good field leadership.

I feel like the process gets rushed. The design process is a little rushed.

I would recommend Eastbrook Homes to a friend. Our experience was relatively smooth and Eastbrook really has the building process streamlined.

I know several friends and clients that have been more than satisfied with them.

We are pleased with our home and the community.

They were nice and helpful.

Would recommend

We had some issues, but we love our home and we would recommend the process again.

Overall, our experience from Day 1 with Eastbrook has been positive. Eastbrook has been professional, helpful, knowledgeable, and caring throughout the entire process. There have been issues, but we feel Eastbrook has and will address any issues that arise.

We strongly recommend EB Homes to anyone who is interested in getting a new build home.

I like the way Eastbrook holds your hand through the building process.

We have purchased 2 prior Homes that were new construction, with little-to-no design input. On this project, we were given the land and 1000+ design options from an impressive pallette to select from: Floorplan, Flooring, Lighting, Color and Hardware. The end-result exceeded our highest expectations. We would/do recommend Eastbrook to everyone that we encounter. .

The quality of the build, their timelines, and their design considerations make them the best builders in Grand Rapids hands down.

I would not recommend to a friend if they wanted to be apart of the building process. Eastbrook does not like their clients involved and active during the actual build. As a former builder, we felt unwelcome and dismissed during our actual build process. Eastbrook would’ve preferred we just stayed out of it.

There were things about the process that we were surprised to encounter.

This is my sixth home and by far the best experience.

The build process was very guided and appreciated the weekly video updates

Some of my experiences with Eastbrook have been good and other experiences have been awful.

We really like the community of Tannery Bay and would recommend that overall experience to others for sure.

Excellent quality!

I would definitely recommend building with Eastbrook. I had guidance every step of the way both during and after the build process. The staff is incredible, particularly Jessica Balder and Terry Cross. I am so appreciative for everything they did to help me with my beautiful new home.

With this being the second house that we purchased with Eastbrook in the past 5 years, we had very similar issues with both homes regarding the process of building the home. See Additional Comments section.

They have good communication and are easy to work with. I really liked the final product.

I love Eastbrook Homes, they were all good to work with, and everyone was friendly. I’m a first-time home buyer, and they walked me through the process, it was easy, and I loved everything.

Lowing Woods is a beautiful development with thoughtfully designed homes.

Building a house can be one of the most exciting things that a family can do. It allows you to build the house you want and not be forced to make concessions like you have to do when you purchase an existing home. This experience was overall positive and we refuse to allow 1 person to taint the entire experience. We would still consider recommending Eastbrook and will give balanced feedback to anyone that asks but unfortunately every conversation will likely include how we were treated for requesting a reasonable accommodation.

Really appreciated the whole Eastbrook experience.

Above average overall construction quality

We're very happy with our home and I would build with Eastbrook Homes again!

The experience with Eastbrook was average, it is clear by many reps at every level of EB that they really dont care! I do understand that there are probably very difficult customers...but that shouldn't be the baseline for treatment.

It has not been a positive experience buying a showcase home and living our first year with having Eastbrook as our COA. It is a job for y'all and there seems to be lack of caring about people, their lives, and the home you built them.

They are very timely. The design meetings were really good, but as new home buyers, like me, I would have liked a bit more information.

I was completely satisfied with the outcome and the follow-up regarding the process.

This was my first time building a home, and I was impressed by their process.

Presale pricing representatives lied about prospective costs and availability of feature changes. Executive management was rude and dismissive to our change requests.

I would recommend you do your homework.

Overall, I was very happy that we went with Eastbrook Homes. The Design team did a wonderful job making this home suited just right for us.

Eastbrook did a nice job. They are very organized. They have many floor plans to choose from and each plan is customizable as well.

I am likely to recommend Eastbrook Homes to a friend because the homes themselves are nice. I think where we have run into issues is within a year we have already had a cabinet break as well as some water leaking into our house from a heavy rainfall. There were some issues with the quality of material and the construction of the home altogether. We also have some insulation that is coming through the vents pretty significantly.

I am likely to recommend Eastbrook Homes to a friend because the salesperson and the construction manager were terrific to work with.

Overall we are very satisfied with our house and the subcontractors used!

Out of all the custom homes and commercial buildings we built, this one ranked pretty low in our satisfaction.

Overall we were pleased with the quality and service from Eastbrook Homes