Elite had really great communication. They were timely and followed up with everything they said they would do. Brandi Jordan was a joy to work with. Everyone with Elite Response who came to my home was very nice. Considering what I went through, they were great, and it made me trust them.
Elite Response was very helpful.
Elite response was very easy to work with. They were great at communicating all the aspects of the process. We appreciated the professionalism and responsiveness. They did a great job.!
Elite Response Inc. was thorough and careful in packing our furniture and belongings. They did it quickly. However, they damaged a couple of pieces of furniture and have taken a long time to repair them. In particular, they hurt a valuable piece of furniture that we have been waiting over a month to get repaired.
The reason I would recommend them, is that I have another friend who had to pack out as well, and their company was atrocious. I was really bothered by the fact that they had to return my things, and too many things were brought back later because they were not together. When your life is turned upside down, and you can't remember everything, and then you remember what items are missing later. They had to make too many trips back to find things. When your entire life is in boxes, you can't remember things all at once. You have to ask them about things later like my ladder, table, and bicycles, etc. I wish they had housed their items better after they get your things.
Excellent service, professional and caring people. Sympathetic to what was happening to me and husband. I recommend Elite Response to everyone I know.
Elite Response gives excellent service and professional care.
They are great.
They were great!
The Elite Response Team is extremely professional. Bandy is exceptional!
very professional and nice to work with explained everything to me.
We were pleased with their service!
The box labeling process was awful. Every box was labeled with the same “Alan Ketzes. Tree on House” label. Totally screwed up our unpacking and resettling process costing us not just hours, but WEEKS of extra time to try to find things amid the stacks of boxes, all of which had to be opened to find things since each one was labeled exactly the same.
I like the company and it was good work. I am satisfied.
They were excellent and they did everything they were supposed to do.
They took care of everything. Elite Response has been great!
The two-man team was very professional and they worked diligently to removed all of the water damaged materials from my home. They periodically discussed where they were in the clean-up process and they provided me with their contact information if I needed anything. I give this five-star rating because that is the type of service I received.
Great company! Took care of my problems.
The "CREW" treated my house like their own....with respect and cleanliness. Very professional!!
My home was flooded due to winter weather. Elite Response responded rapidly and eased all of my concerns. The team was extremely professional and explained the entire process which eased my concerns. I trusted them with my home and they delivered. Cody, Justin the and the entire team are phenomenal! Thank you, Elite!
Very professional and very courteous service when I had a water leak in my rental property.
Very efficient service.
Everyone was kind, caring and compassionate!! During our time of extreme stress, they were there to help!!!
Elite Response was great in making sure every area of my home was tested for water damage and treated appropriately. They explained the process to me and definitely calmed my concerns.
I am dis satisfied and disappointed with this process of having my items returned. I tired to work with the company regarding compensation and I felt I was given a run around, I would not recommend them.