I am very satisfied with the complete process when working with Eustis Roofing. Staff and work crew were very helpful and professional. Job was completed in timely manner. Care of my property was excellent at time of material delivery and during the roofing process. All were friendly and courteous. Thanks to all!?
During shingle installation a piece of shingle was dropped down into my solar tube. The person in charge (t?) took off the cap and removed the piece of shingle.and reinstalled the cap. During Hurricane Milton the cap blew off and landed by my front door. I contacted Eustis Roofing via phone and email. Water was inside my solar tube and the cap needed to be replaced and water removed. I was referred to a phone number to report it two days later. I reported it To date there has been no response from you. I had to pay the solar guys $200 to fix this problem. I would like to be reimbursed for this cost due to the negligence ofEustice Roofing.
Carl Rew
They were here on time & finished in one day.
Eustis Roofing came to our home over a bad storm, I am currently out of the country and this was very stressful knowing there could be a potential disaster! They did an outstanding job and have a very professionally run company with great customer service! I highly recommend them!!!
Eustis Roofing personnel were very friendly and helpful in getting the paperwork complete and submitted. They also cleaned up after themselves of the fallen roof debris.
Best roofing company in Central Florida. It took only 3 days from tear off to cleanup and our new roof looks great!!
John came and assessed the problem with our roof. He was very professional and courteous. We agreed to have the work done and the crew who came to repair the problem were great! Got right to work and finished the job and we are very satisfied
Two FYI'S manufactured homes, ladders up against the fascia,leaves scratches,denting, bending supports, and fall off.#2 cover of air conditioning out side condenser, when covered with a sheet of plywood the unit must be turned off,the homeowner should be notified or the unit could be damaged.I do know that a neighbors new roof installed buy Eustis used a screen with a support system that worked, but not at my job, luckily I was in the a/c business, it could be a problem for the uninformed home owner.I am very pleased with the job, and have recovered to friends. One more, shingle delivery, dropping bundles,on manufactured homes roofs shakes , rattles causing things to fall off shelf's, light fixtures to come loose,(not my house, because I mentioned it to delivery guy) but from neighbors with other companies.Kevin ,sales ,great, covered everything, great job!! Dick James
so far so good, very happy with their work.
Eustis Roofing has always been dependable. They address every question promptly. Their staff are very knowledgeable and care about each customer. I would recommend them to everyone who has a roofing problem.
On July 12,2024, roofing Manager came and inspected the roof because I had a leak that needed repair. (suspect vent boot) He said that I needed to replace both vent boots and all the screws in the metal roof. They should be stainless steel w/groments.
On July 22,2024, repair crew came and replaced both vent boots and all screws w/stainless steel screws, Rained that evening. Still leaking!
On July 23,2024, called Eustis Roofing regarding the leaking issue. I was told someone would be out tomorrow. Roof still leaking.
On July 24,2024, Eustis Roofing repair crew did not show up. Called Eustis Roofing again. Someone will be out tomorrow.
On July 25,2024, Eustis Roofing repair guy came out and tightened some screws and caulked them. Was supposed to do a leak test. DID NOT!!!
roof still leaking.
On July 26,2024, service manager came out did leak test and found the leak. The service manager and sales manager tarped my roof until the repair was done.
On July 27,2024, repair crew came out replaced both boots for the second time and sealed the seams by the vents. They then did another leak test and finally no more leak.
All the while this was going on I had water dripping between my inside wall and outside wall in master bathroom.
THERE IS ROOM FOR IMPROVEMENT IN COMMUNICATIONS AND DISCIPLINE WITHIN THIS COMPANY.
THE MANAGERS WERE POINT ON. THEY WERE VERY HELPFUL AND TRULY CONCERNED.
I BELIEVE A LEAK TEST SHOULD HAVE BEEN DONE FROM THE GET GO THEN I WOULDN'T HAVE HAD 4 OR 5 MORE DAYS OF LEAKING IN MY WALL.
Team was thorough, professional, finished on time and did what they said they would do. I have a beautiful new roof . Very happy with the job Eustis Roofing did.
First, they showed up a day early. I was scheduled for 31 May but that is not a problem. It took 5 hours start to finish and everything was very well policed up. I have no complaints. Job well done.
Professionalism, courtesy, going extra mile to allow convenience & ease of coming & going while in progress was most thankfully done. Beautiful & would recommend to all who want a wonderful experience.
Can't believe wouldn't reward someone for a referral something like a gift card
They were very friendly and answered all our questions. They are also very knowledgeable. We are very satisfied with their work.