Highly recommended. Best experience from beginning to end. Andrew and Carl - thank you so much for everything. Our three season room is the best part of our house! Our deck and fence are a close tie! Quality throughout. You won’t be disappointed going with this company!
We are extremely pleased with our composite deck project. From the initial sales meeting all the way to completion of the project, everyone was extremely professional. The gentlemen who built the deck worked long hours in the cold and worked extra hard to navigate around snowstorms. Thank you all!
Everyone at Fence & Deck Connection from Jake our salesman, to Steve & TJ our Fence & Deck PMs, to Carlos & Jose our Crew Foreman were excellent. They kept me informed, worked with me on any necessary adjustments to the fence & deck layout based on site conditions, and cleaned up the site each day to my satisfaction. Great crew and great people to work with.
Fence and Deck was professional, efficient and delivered beyond our expectations.
Fence & Deck Connection exceeded our expectations. The company and everyone we interacted with were friendly, responsive, professional, courteous, and customer service oriented. From the initial consultation with Steven Nehus, we knew Fence & Deck Connection was the company we wanted to go with to install our deck. Steve was very friendly, responsive, and answered all of our questions. Once we were scheduled for installation, TJ Farley, the Project Manager was on it. He played an integral role in the project and kept us informed every step of the way. And, the two man crew (brothers) did an awesome job. They were very nice and worked each and every day to install our deck to the specifications we wanted. We love our deck, and we want to extend our appreciation to everyone involved in the process. Thank you for being a great company and for doing great work.
Outstanding! Took their time explaining the difference in materials, aspects of design, and options! Extremely professional and knowledgeable team! The time line and production schedule was accurate and I was informed of each step along the process. The builders were efficient and meticulous! Their goal was for us to get the deck we desired. Final produce EXCEEDED our dreams! Absolutely beautiful! They take pride in their company and satisifying the customer! Exceptional!
This is our fourth project with Fence and Deck Connection. We have always been very satisfied with their materials, workmanship and price. This project required a number of schedule changes due to issues not related to F&DC, but rather to us. F&DC was extremely cooperative and flexible in accommodating these schedule changes.
In the market, there's a lot of demand for these projects, so it's hard to get scheduled on the books. Even once you get on the books after six months or so, it takes a long time to finish. Fence and Deck Connection were able to get me on the books in a month and finished the job in 3 days. Usually, contractors take a long time to finish the project because they have multiple things going on. They promise too many customers and take on too much, so they don't finish the plan. That's the main thing they did well, as well as their quality.
This list of 12 items are my exact thoughts of what would make a great deck installation company, or any other contractor as a matter of fact. I had a BAD experience with another contractor that F&DC bailed me out of. F&DC nailed all of my previous concerns so I know what results from NOT hitting all 12 of these items. Truly, F&DC took a seven month bad experience and relived me of a lot of sleepless nights. I kept asking myself how one company could be so great compared to another company who did NOTHING right except having a good website with a decent salesperson for a day. Thank you F&DC, I highly recommend their team. They are for real.
Fence & Deck Connection provided outstanding service during the sale process and construction
Jeff was my salesman, and he was great. There were no pressure sales at all. He came to my house, and he showed me the materials that his company could offer. He arrived on-time and he's very responsive. After I signed the agreement to purchase my deck, TJ the PM, was my next point of contact. He provided a timeline that was on point. Because I wanted my deck completed in the winter, I thought there would be delays due to COVID, weather, and material. However, TJ made sure that the project remained on schedule. He is very professional, and he communicates well. The communication between each team member from sales to the production team, and then to the PM office is handled exceptionally well. The crew members that built the deck arrived on-time and were great. The attention to detail as they built my deck was amazing. I was highly surprised while the crew members were cleaning off the deck after they built it, I received an email from TJ that said the crew members are almost finished. Even though TJ wasn't onsite, I felt like he was onsite, and this made me comfortable as a customer. I know that I am in good hands with Fence & Deck Connection, and I don't regret my purchase. Lastly, I didn't tell Jeff that I interviewed over 15 different companies, and Fence & Deck Connection had the 5th highest quote, but I chose Fence & Deck Connection because I saw the highly satisfied customer testimonials. I appreciate my home even more!
They were fantastic all around. They were professional and courteous, and I am very happy with them.
They're very professional and very timely. The job was completed very well.
I would not want my friends to go through what I went through.
Highly recommend Fence and Deck Connection Millersville- from the beginning to the end, excellent customer service & workmanship!
This is the second time I have used them and I would use them again.
I have been exceedingly pleased with the professional and customer service of all the staff members at Fence & Deck Connection right from the first response to my initial enquiry to full project completion. The project was to repair an old, decrypted deck. My first personal meeting with Chris Holmes, Project Consultant, firmly convinced me of the professional quality and demeanor reflected very positively about the company and the rest of the company staff. Tim Dennis, Project Manager, and his crew of worker bees, continued my favorable opinion of the quality of the job performance. My daughter and I are extremely pleased with the project outcome and strongly recommend this company as the goto for decking projects.
I would absolutely recommend Fence and Deck Connection Millersville to friends.
We are just very satisfied with the work we saw done at our neighbor's house first. We were impressed with the quality of work! We hired them. They have already been sent to another neighbor of ours because they were recommended to us. That neighbor is going to start their work now in the spring!
Fence and Deck Connection has always provided the best customer service , quality and value for our fence and deck projects, They are professional and truly value their customers, we would never go anywhere else!
Tim, my project manager, was very helpful and always made sure I knew what was going on at any given time.
They did an exceptional job. I am very pleased.
Everything went smooth and quickly from the beginning of the process throughout the completion of the project. We love the new deck and fence that we got!
Absolutely love our deck! The crew was professional and effectively communicated work progress. The deck turned out better than expected. Highly recommend Fence and Deck Connection to my friends and neighbors.
Fence and Deck Connection was extremely professional and very thorough in all that they did. The team which showed up to actually construct the deck were very polite and worked so much faster than we expected. It was a great experience and we highly recommend Fence and Deck Connection.