We had such a wonderful experience from start to finish. Our Sales Consultant, Sunny Donovan, guided us in the finding the perfect choices for our remodel. Cory O'Neal gave us an excellent overview prior to the start of the project along with a schedule and answered all of our questions.Danny Heath, our Project Manager, was available to us at all times and through phone calls and visits staying in close contact throughout the remodel with each Contractor. The Contractors were all excellent and very professional, answering any and all questions. Their work was phenomenal and everyone stayed on schedule, but did not rush or cut corners. Chuck, the carpenter, was excellent in all aspects from prep work to cabinet installation and much more. Adolfo, the electrician from Summerfield, met all our wants and needs with the new and different lighting configurations we had. Preston and his crew were excellent painters and made sure we were totally satisfied with all aspects of the painting of the kitchen and pantry. Smitty, the plumber, made sure that the plumbing was done as soon as it was ready allowing us to use the kitchen with the least amount of disruption. Everyone who was a part of our remodel was amazing and responsive. From planning through the final day it was a great experience which gave us the kitchen of our dreams
Great follow through even after the job is complete.
They did a very professional job.
We had our old deck replaced, and while the construction went smoothly, there were some details that needed correction. The project passed the county inspection, but as it settled, we noticed several issues that we communicated to the project manager. Unfortunately, we haven't received any updates on resolving these concerns.
Our experience with Ferris was fantastic. Meredith led us through the design and selection process. Joe was always available as our project manager to discuss and address any issues. Our lead technician Phil along with the other trades executed the design flawlessly. They all kept us updated as they moved through the process.
everything was done as per bathrooms project quoted, also done in the timeline presented once they started
Very professional, prompt, and did a beautiful job
communication was poor, oversight was poor, and sub contractors made too many (large) errors to count!
I would strongly recommend Ferris Home Improvements. They are all very professional.
I would strongly recommend Ferris. In fact I already have on several occasions. I had heard horror stories about contractors in this area not showing up or doing shoddy work. I had the exact opposite experience with Ferris. No complaints at all and they have been great at correcting minor deficiencies that came up.
Given the quick response to the deck we wanted to build, along with the professionalism and care in the project, I would highly recommend Ferris to family and friends. They turned my backyard deck into a space of beauty and quality that will last for years!
Rapid response to roofing issue, problem identified and fixed on first visit.
Yes I would definitely recommend Ferris Home Improvements.
Everything about the team from Ferris was wonderful. Communication, scheduling, excellent quality of work, attention to detail. Our kitchen remodel was a great experience thanks to the folks from Ferris.
I am pleased with the cabinetry and the install people were all excellent tradesman and communicated with me here on site.
Ferris did an amazing job on our kitchen remodel! Working with Sunny from the jump on designing was so easy. All the contractors were polite and respective and we are extremely happy with the results!!
We are very pleased with the job that Ferris Home Improvements did, we would use them again.
The process from inspection through estimates and completion was very easy and comfortables. The sales rep was pleasant, friendly and helpful. There was no pressure at any time.
Quality work at a fair price.
Fantastic job
I would recommend Ferris Home Improvements to a friend.
They were timely, honest with estimates and work they have done on my roof, siding, slider doors and windows has been great. I actually had them do an estimate on my bathroom and she told me the estimate was a lot more than she thought I would want to spend.
After being paid, they came back and fixed a problem we had with something. That is what you want in a service business.
Professional, on time, communicated clearly.
I will defiantly recommend Ferris Home Improvements to ANYBODY who is looking for roof repairs or replacement
We appreciate their professionalism.
Ferris remodeled my kitchen. Kristen, the designer, in the design improved the functionality more that I expected. The kitchen is beautiful, and the workmanship is outstanding.
Excellent workmanship. All the different teams: carpenter installers, painters, electricians, tilers, worked efficiently and meticulously to make sure we got what we wanted. Highly recommended.
The gentleman who showed us all the samples and the different upgrades was particularly patient and very informative. The gentlemen building the deck were very polite and efficient. They never left any food wrappers or empty bottles. The supervisors were in touch with us often and noted our gate problem. They fixed it.
They provided us with several home improvements that have all been exceptional in terms of quality and service.
We would highly recommend Ferris to any friend looking for a quality contractor. Our experience with them was excellent.
Everyone at Ferris was amazing from start to finish, especially Phil one the installers.
A friend recommended Ferris and would do the same.
Ferris was helpful and professional from design to completion on our kitchen remodel. They did a fabulous job and we’re thrilled with our new kitchen.
I'm actually going to use Ferris Home Improvements again.
Private comments on #1: There were many problems along the way. The completion date was supposed to be July 11th. The work was completed on September 12th. The wrong materials were delivered for one bath. They had to start that part of the work over. It was not like the materials we saw in the showroom. I had an 11-page document of issues I had with them that I delivered to Jeff Branick in management at Ferris Home Improvements.
I thought they were good, from the initial estimating and design to the implementations to the follow-up. There was a small defect in the piece of trim, but they pointed it out to me when the door was installed. They came back to replace it.
Very high quality work.
Ferris has fair pricing and responsive customer service. I'm very disappointed that my new roof leaked and with the process used to troubleshoot that over 3 yrs. Hopefully it's finally resolved.
The designer was very very good. However, in construction you use a lot of independent subcontractors and provide minimal supervision by a company person. Due to this a wall of the new shower was a problem. Call if you'd like the full description. Then, after three months we were allowed to use the bathroom while waiting for a second tub. First one was not the one ordered. After it was installed, our county inspector did not pass the work. The plumber literally left a flue from the basement into the bathroom...a major fire no no. I think the bathroom passed inspection (final) in August?
So no. You shouldn't be contracting business in our area because you do not have supervisors available to check subs work.
We literally stopped working on a new kitchen because of the bathroom's progress issues. I'm still not happy with things but I've moved on from Ferris.
The quality of the work that was performed was acceptable; however, the timeline due to the defects added to the delays.
It was a very difficult process to work with them from start to finish. We had to rip out our floor again because it was of poor quality. That was the bulk of the problem, and the project manager was not helpful.
They're a very professional organization, and they're committed to detail.
Would certainly recommend Ferris Home Improvements for its quality of workmanship and stress-free installment of new kitchen.
I think the entire process was made clear throughout and the final product has received many compliments!!!
I enjoy working with them. I think they have high quality and workmanship, however, this last project did not go well, but I don't think that is on the company.
I received hands on service from beginning to end, even prior to agreeing to move forward with the kitchen renovation. Ferris communicated the plan and organized when each trait needed to be on site. It was nice not to have to juggle all of this on my own.
Ferris did an amazing job with my new deck and enclosed patio. They also put in a 4 panel slider that allows beautiful natural light in with built in blinds. I love the work done!
Everyone I spoke with was prompt and responsive. After the service was completed, everything was cleaned up nicely.
Paul Trnchik did a great job supervising the work and communicating with us