We used the same sales rep as last year to finish the overall project, having replaced 4 of 6 windows with hurricane windows. These last 2 units complete the project. Jason Huseman was again a fair Rep. a neighbor came over during install and I shared the contact info with him.
Yes I am spreading the news through my Naples community area how wonderful my experience was with FHIA. From start to finish the process went smoothly and more quickly than expected.
Product and warranty are good. Detail work on install could be improved
FHIA offers an excellent product with professional installation and a strong warranty
I received a quote in record time. Windows were installed on schedule.
Not likely.
With spending the money we spent on these and having to fill holes in the cabinets (from different hinge lications) and find new hinges that keep them from banging the walls, this was a terrible experience. The drawers also were smaller than the old drawers due to a differencein hardware, so we can't put as much in the new ones. None of these potential issues were discussed prior. The install team just kept saying, "we're only contracted by FHIA, and they provide the material", so talk to the hand basically.
Have been telling friends and posting on NextDoor website to let others know about this wonderful company and fantastic product.
I highly recommend these windows. Everything was done very professional. They made you feel like you were family.
Did excellent job
Fhia has done work in my home on three seperate occasions and has met our expectations and then some. We referred Fhia to my father and he has since then had new windows installed by them. Very satisfied!
Excellent service from beginning yo end, would use them again
They were clean, neat, organized, and knowledgeable. Would use them again.
From start to finish, FHIA did an excellent job on our windows. Our sales presentation, with Tommy Fortini, was informative and interesting, even fun, and he did not pressure us, which we really appreciated. Tommy was available to us to answer questions throughout the process, which gave us a feeling of security and being cared about. The crew who did the work was amazing! They were courteous, kind, efficient, neat, and very skilled. We particularly loved their “fake wall,” which kept all the dust and heat out of our house. Our finished pr
I will definitely refer my family and friends to FHIA in the future.
Sales guy explained everything very well and the whole team did a great job. The install guys also did a nice job and fixed all issues and went above and beyond with new slider trim and tile work. Great experience throughout and having not been happy with a bunch of companies around here it was nice to not have to worry with FHIA!
I will definitely recommend FHIA. Even the Lee county inspector that did my final inspection said he used FHIA at his home and how it’s is alway quality work
So far so good. I would definitely recommend people consider FHIA based on our experience with them. We are pleased with the quality of the product (hurricane impact windows and sliders) and the installation. Everyone we interacted with from FHIA -- the salesperson, project manager, installers and schedulers -- was pleasant, polite and professional to work with. However, we have only had the windows for a couple of weeks, so I can't speak to long-term considerations like how they hold up over time and during storms.
I can honestly tell my friends that most companies that sell and install high impact hurricane proof windows do not cover hurricane damage ! FHIA does !