The company was very good. Their management and communication was bad. I was very happy with the service, but not the difficulties that we had during the installation.
They give good service, were helpful, answered my questions and when I needed to contact them they were available.
Florida Elite Roofing provided great customer service and answered all of our questions in a timely manner. Overall, they are a great company.
They communicated so well every time. They came exactly when they said they would come, and they did a great job.
The problem I have is getting leftover material removed from my property.
The funny thing about this particular question is the day I sat with Jared in my dining room I immediately gave the name of a family in Fernandina who needed a roof. Jared reached out to the family. They moved forward. They received their new roof and they are waiting for it to close out as well. Not one time was I thanked for the referral or receive any type of Acknowledgment even of $50 or $100 gift card, considering the cost of the roof would have been a thoughtful gesture. An old-fashioned thank you would have been enough.
Additional Comments - We are very pleased with the job. The roof looks fantastic. Just looking forward to closing out in regards to the final payment between elite and my insurance
I would recommend Florida Elite Roofing Jared Godreau was always available to answer any questions and helped me in any way he could. The installers were polite and efficient. They finished the job in one day. The roof looks beautiful!