Highly professional, excellent workmanship, good follow up

I would highly recommend Franzoso to friends and relatives without hesitation. They work with you, no gimmicks, no surprises. Great work!

The actual salesman was very good. The installation people were very good, but in between, Joe the service manager that was handling it had terrible customer service. There was no communication and he never called me back. I had to call the salesman to intervene. I ordered the windows on June 4th and I knew it would take a while, but I didn't have been installed until Sept. 23, 2024. There were seven panels, and I had put in three which were on the same windows. It wasn't a huge job and the guys didn't really need the next day, but they came back for about an hour. They initially told me, and I didn't hear anything, so I called them, because on August 16th, when I called, because nobody called me, they said it should be in the end of August or early September. Two weeks after that, and this is now the end of August, and you told me it would be done, and I never got a date. I called Franzoso Contracting and finally spoke with the salesman, and he sent an internal text. Originally, he had a family issue and was not in one of the days. I called on Labor Day because they were still making calls, I ordered in June, and on September 3rd he was there and in the warehouse, and he never called me back, and I called again because it was the end of the day, and she suggested contacting the salesman, which I did. Then he called me back and was not apologetic, and made the appointment for the 18th and 19th of September. Then he did call me back and said it would be the 23rd and 24th. There was no apology or saying what came up. The work was good and salesman was fine, but the lack of communication was terrible.

They are amazing. They do great work.

Please see comments below.

Excellent product and work. Extremely pleased.

Strongly agree- Franzoso wonderful craftsman

They provide a high quality roofing and door installation.

I am always satisfied with their work.

Down payment for jobs paid in March. Work done in July.

Everyone involved in the project was truly professional and communicated well regarding any required decisions.

I will happily share my experience with Anyone I know; after all, it was good friends that put us on to Franzoso as being Legit!! Not just local TV ad BS…

Every I dealt with, Doug, Joe, Tino and his teammates, were honest, professional, and especially knowledgeable. Even the business office’s contributed to this remarkably seamless service. Kudos and many thanks to all!
Alex

I was completely satisfied in every way with Franzoso’s initial response to my request for an estimate, their willingness to provide other homes I could inspect to see different tile examples, the efficient scheduling of my roof replacement, the speed with which the job was completed (on time and on budget!), and the attractiveness of the outcome. I was so impressed that I fully plan to use them for other non-roof jobs. Working with them was a total pleasure and I recommend them without reservation!!

Franzoso is the best contractor ever. An unbelievably positive experience. Very quality and client focused. They surpassed every standard you could ask of a contractor.

The company is a well oiled machine. They give you what they promise and are professional in their scheduling, communication and performance. Everyone we had contact with from the office staff, to the project manager and the installation crew was polite, eager to please and ready and willing to answer questions. They arrived promptly everyday ready to work.

They were very professional and provided quality work. They were very informative along the way, which is very important.

Franzoso Contracting was a totally positive experience from the beginning of the process through to the very end. We did two large projects back to back, and every person involved via email or face to face was polite, professional, knowledgeable, and an excellent communicator. Both of the teams were incredibly hard-working and cleaned up beautifully at the end of each day. We are thrilled with the quality results, and look forward to our next project with Franzoso in the spring. They deserve ALL of the awards that they have won! They really are THE BEST!

They are extremely professional, know what they're doing, and it is a solid job!

Crew was on time every day and they all knew what each one had todo.

I would and have recommended Franzoso Contracting to a friend.

From the office staff to the sales reps to the project managers, communication was excellent. But the real driving force are the workmen. Polite, attentive to detail, timely, and happy to explain or answer any questions as things went on.

A long time customer. I proudly recommend them to my neighbors

This was a large project with full decking removal/ four skylights and many details. Great workmanship, responded to and completed a few small fixes six months later and appear to be willing to followup if any future workmanship issues develop.

Yes