FRED Home Improvement
Customer feedback report for

FRED Home Improvement

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 6564 customers surveyed, 3413 responded
Employees Professionalism
The employees of FRED Home Improvement are professional and courteous.
100%
Subcontractors Professionalism
The subcontractors of FRED Home Improvement are professional and courteous.
100%
Clean & Safe
The job site is kept clean and safe.
97%
Concern For Needs
[SALESPERSON] sought to understand my needs.
97%
Sales Knowledge
The FRED Home Improvement salesperson was knowledgeable and helpful regarding my project.
97%
Neat And Professional
My home repair specialist was neat and professional.
96%
Punctuality
My home repair specialist was punctual.
96%
Initial Phone Call
My initial phone call was handled promptly and professionally.
95%
Clean Work Area
The work area was clean after completion.
95%
Consultant Knowledge
My consultant was knowledgeable and able to answer questions.
94%
Expertise
FRED Home Improvement had the necessary expertise to manage my project.
94%
Construction Quality
I am satisfied with the quality of materials and workmanship.
92%
Scheduling
My consultant was able to schedule my project in a timely manner.
92%
Schedule
FRED Home Improvement adhered to our agreed upon schedule.
91%
Professional & Organized
FRED Home Improvement was professional and organized.
91%
Problem Resolution
FRED Home Improvement effectively addressed and resolved problems.
90%

Of 6564 customers surveyed, 3413 responded What does this data mean?
Filter Reviews
Of 3413 respondents, 1488 left a review.
4.6
1281 of 1393 would recommend
1090
191
62
18
32
No rating
95
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of FRED Home Improvement using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

FRED Home Improvement

4701 Sangamore Road, North Plaza, Suite P-40,
Bethesda, MD
(301) 229-9674