They were definitely on time and professional. They kept in touch with me. They were good about cleaning up the job site, including getting all the nails up. They had another crew come to make sure all the nails were up. They made sure nothing was left. Everything was just as it was before they did the project.

The experience started out really well. The process was explained and Juan was very patient with me. He went over everything regarding the hail damage and replacement. The experience didn't end very well. They quoted something and I found out after the fact, they wouldn't be able to repair it. They explained it to me, but honestly, I didn't understand it. It was done by phone. He tried to explain to me why they couldn't do it. It had to do with my gutters. The contract had to be revised to delete what they weren't going to be able to do. I am trying to hire someone else to do the replacement for me. Had I known they couldn't do everything, I wouldn't have gone with them to begin with.

Above and Beyond Professionalism! Between the prompt communication and great product, I highly recommend for anyone needing a new roof.

This is second time have used company.

The crew was excellent. They worked together wonderfully. They had an established routine, and everyone had something to do. Furthermore, they cleaned up well after the job. They were just wonderful, I was impressed.

Did great

They were really easy to work with. They did not push back on giving me a quote. They gave me a quote within 30 minutes of me asking. They did it in person. I was appreciative of that. They gave me that without a hassle. They were easy to work with throughout the process, and I would recommend them.

- Work not complete, haven't heard anything in two weeks, doubt it will ever be finished
- Freedom used my payment to buy excess materials that I do not get reimbursed for
- Quality of work is decent at best, lots of cutting corners and lazy work
- No communication during the project and very unprofessional

They showed up on time and had a great crew. They got the job done expeditiously and with a lot of care. They went above and beyond.

We are very happy with the process from start to finish. It took us some time to make a choice of roofing company as we had three very good bids with three very good companies. As soon as we decided they got us on the schedule and the work was done quickly and professionally.

If you want a professional job from start to finish, with quality products and knowledgeable people, this is the company you want to do your roofing job. Andrew was very professional, prompt and complete with his estimate and followed through after the job was finished. The old roof was removed and the new one was put on in one day! Knowing that Owens Corning shingles are now on our roof and that the pros at Freedom did the job gives us a very secure feeling. We highly recommend this company!

I have used Freedom 3 times now and each time was always a great experience. They have very high expectations of their installers and stand by their work 100%. Great to work with.

I am really pleased with my roof and David helped me in choosing the right color. He kept me informed on everything and was a really caring and nice man to have been associated with on the job!!

They were great.

Rock solid personnel from the beginning to the end and from sales to labor. They even did the little things that we didn't discus ahead of time which made a better finish.

Freedom Roofing was very professional and pleasant to work with. They got the job done faster than expected. They were very organized and did an exceptional job cleaning up. I would highly recommend them and would ask for Kenny again.

Of ~10 new roof jobs among my properties, Freedom was the best experience by far.

It was a good experience all around. I highly recommend them.

Mike and his team did great!

The roof looks great!

They were on time, very professional, and we knew what to expect. They worked to get us the best deal.

They are a great company and I fully trust they! Anyone that had a roof by them, would not be disappointed!

Freedom was amazing company to work with, explained the entire process starting from insurance process to completed new roof. My old roof was ugly damaged from hail, we looked over colors but I wasn't for sure, the technician actually took me out to another satisfied customer and showed me what it would look like in the sunlight. I left for work in the morning and came home to a new roof that completely changed my entire look of my house.

Freedom Restoration & Roofing was great to work with from the initial contact for an inspection to the final finished project! I'm completely satisfied with both my new roof & gutters! Definitely Recommend them!

Areas Of Satisfaction

Areas Of Satisfaction - Roof and siding look great. Workmanship by crews on both jobs was done quickly and thoroughly. Cleanup by crews was very well done leaving the finished roof and siding to shine through.

Recognized Excellence

Recognized Excellence - Brian Sweet was great to deal with through the entire process on both the roof and siding and guttering jobs.

Areas For Improvement

Areas For Improvement - Just one minor issue with how a couple of tiles were placed. I think hanging over to far. I called and it was immediately taken care of.

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service with Brian Sweet

Current Referrals

Current Referrals - No, but if I do I will call brian

Recognized Excellence

Recognized Excellence - Brian Sweet

We would use Freedom Restoration & Roofing again and recommend them for roofing repair or replacement. Crews were prompt, professional and complete the work as contracted.

Areas For Improvement

Areas For Improvement - N/A

Areas Of Satisfaction

Areas Of Satisfaction - Working with the adjuster to finalize the extent of the claim.

Recognized Excellence

Recognized Excellence - Ryan Walker for his vigilance working with the adjuster, ensuring all the damage was noted.

Review

Review - We would use Freedom Restoration & Roofing again and recommend them for roofing repair or replacement. Crews were prompt, professional and complete the work as contracted.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Brian. He was very knowledgeable. He showed me the material they would use and walked me through the process. He guaranteed there wouldn't be any nails lefty behind and so far we haven't found any.

Recognized Excellence

Recognized Excellence - I would recognize Brian.

Additional Comments

Additional Comments - We will be calling Brian when we are ready to get our siding put on.

Areas Of Satisfaction

Areas Of Satisfaction - Friendly

Recognized Excellence

Recognized Excellence - All good

I am very very pleased with the work they did. Everything about their operation was top notch.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of work and professionalism they showed.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian Sweet and his crew.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication with Brian Sweet. He worked to resolve any issues that came about. He was knowledgeable.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian Sweet.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their response time.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian Sweet.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Brian. He was very easy to deal with.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian and Paul.

Areas For Improvement

Areas For Improvement - Any problems I had were quickly resolved.

Areas Of Satisfaction

Areas Of Satisfaction - The time frame in which the work was done and the ecelent clean up that was done.

Current Referrals

Current Referrals - Not at this time but I will keep you guys in mind.

Recognized Excellence

Recognized Excellence - Yes Brian Sweet, outstanding job!!! Also, the crew that performed the work. Very pleased with them as well

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Brian dealt with insurance on my behalf and they covered much more than I would have had covered without him

Recognized Excellence

Recognized Excellence - The whole crew worked excellently together. I was impressed with them all. Jeremy lives in my neighborhood and checked in a couple times to make sure I was happy.

Areas For Improvement

Areas For Improvement - I was really satisfied with all the work.

Areas Of Satisfaction

Areas Of Satisfaction - They were on time. I had other appointments with other companies, and they did not even show up. Freedom Restoration & Roofing did exactly what they said they were going to do and then left.

Current Referrals

Current Referrals - I have my one neighbor. He has already called the company.

Areas Of Satisfaction

Areas Of Satisfaction - The time it took to install the roof was faster but without sacrificing the quality of service

Recognized Excellence

Recognized Excellence - Brian Sweet made the process extremely easy and was great to work with.

Areas Of Satisfaction

Areas Of Satisfaction - I think they did timely work and kept the site good and clean. I was also satisfied with the quality of materials.

Recognized Excellence

Recognized Excellence - Jason did a really good job with everything. He was the inital contact in sales.

Additional Comments

Additional Comments - They did a great job. Their crew was hard working and knowledgeable of what to do.