Favorite Feature / Design Element

Favorite Feature / Design Element - Cabinetry

Recognized Excellence

Recognized Excellence - Tara and James did an excellent job helping us design our dream basement. They did a great job making sure we stayed on schedule and within budget. Their design choices were perfect and always exactly what we were looking for. Bruce was extremely helpful and involved with our basement project throughout the whole process. He took the time to ensure that every aspect of the project, from the layout to the finishing touches, was carefully planned and executed. It was clear that he genuinely cared about the quality of the work and the outcome of the project. Beth did a phenomenal job cleaning every square inch of our basement. I was so impressed with her attention to detail. The carpenter who worked on our basement was always respectful and diligent while working. He did a fantastic job with everything he worked on. From the painters, to floor insulation, plumbing, and drywall insulators who entered our home; everyone was always so respectful and impressive. We have nothing but great things to say about everyone who helped work on our dream basement!

Additional Comments

Additional Comments - With Gabor’s dedication and commitment, our basement turned out exactly as we envisioned it. We highly recommend their services to anyone looking for a reliable and detail-oriented professional for their home projects.

Since we were out of town for the entirety of the project, communication was important. Gabor communicated with Paul and me if any problems arose. They were very accommodating, flexible, and professional.

Quality Of Workmanship

Quality Of Workmanship - Beautiful

Problem Resolution

Problem Resolution - Very accommodating!

Communication was poor; multiple requests for updates went unanswered. Timeline was more than triple (7m vs 2m) what we were quoted. Initial design plan was not well-thought out, we felt that we had to lead the design process ourselves. Multiple detail oriented issues were brought up throughout design and construction process that were either forgotten, ignored, or pooh-pooh'ed. Issues from day 1 with demo were not addressed until 6 months into the project (broken light shade) and only after we brought up the issue repeatedly. Grout color in 1/2 bath was done in wrong color despite multiple conversations regarding that issue. Demo in the primary bedroom was not completed at initial demo (crown molding), we had to repeatedly bring this up throughout construction. We had to pay extra, outside of our quoted price, to re-finish floors in one of the BRs that work was completed in. The closet we added to the main floor was without a light (we missed this detail in the design portion) and we requested a quote for a change order during construction when we realized our error and never received one despite multiple requests. I could go on, but I think this short list of issues is representative of our overall frustration with communication and execution related to our project.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of final product

Sales Knowledge

Sales Knowledge - Great communicator! Positive attitude!

Recognized Excellence

Recognized Excellence - Everyone was fantastic especially Mary, Jessica, and Don.

Areas Of Satisfaction

Areas Of Satisfaction - Project manager was great

Excellent team to work with on our kitchen project. Communication was effective and efficient throughout whole process! All subcontractors were awesome, polite, hardworking, and efficient. Our project manager had our back and is such a good person. Highly recommend.

Well run firm. The design and construction teams were easy to work with and worked well together

Gabor does an excellent job start to finish! The attention to detail in the early planning & selection stage makes things go very smoothly. Everyone is very professional and good at what they do. I have recommended them to several friends

We we were very satisfied with almost every aspect of this project. In particular, highly effective was the design team which well detailed the project and anticipated all the building codes. Also, highly effective was the project manager. Always calm and polite, the manager had an effective solution for every problem except one. The shower pan, the "main event" for this bathroom remodel, arrived at the job site some two weeks late.

Gabor reportedly has all the critical components on hand before commencing a project. Not true for this project. The delay meant that various contractors had to be rescheduled. Despite the project manager's valiant efforts to reschedule contractors, this project was perhaps 1.5 times longer than had been projected.

The communication with this project was nowhere near what it was with our first project with Gabor.

The Gabor team was an excellent choice for our bathroom remodel project. The full design services through the installation were exactly what we needed.

This was a pleasant experience without hassle. We appreciate the designer, Linda and the project manager, Nick.

The workers did a beautiful job and finished in a timely manner.

The project took longer than we anticipated. This was the first job with Gabor and first major house remodel so unsure if the delays and some of the quality is the expected norm.

There were some delays in the project management process that prevent me from more highly recommending GDB.

Our bathroom remodel with Gabor was a great experience. Their team, from designers to project managers to installers, are highly knowledgeable and professional. We are very pleased with the quality of work that was performed and the fresh new look to our home. We are happy to support a local company and would definitely recommend their services to others.

Tara was wonderful helping us decide on all the myriad details that need to be decided on.

Gabor was much more affordable than other companies we talked to. Very detailed about all the materials needed and how long the project would take. Very concerned about doing it right and making sure we were happy with the results.

Would likely recommend, but due to cost of project it would limit people's ability to choose Gabor

Have previously recommended Gabor based on first remodel; however, not sure after this one.

They were very professional and the fact that they have a totally turn key service is highly attractive.

60% of the process was good, but the remaining 40% was rough. The original completion date was early May, but we didn't finish until late August. Our project manager had to contend with supply chain issues and COVID, which is understandable. The communication was less than ideal. It started out with weekly emails, but that turned into monthly and then became non-existent. Towards the end I was managing the project manager to get things done. While this was ultimately resolved when the PM was let go/quit and Adam took over, this took too long.

We would recommend Gabor on a great experience with constructing our project. We also have a little hesitancy recommending Gabor based on how our design ideas were overlooked and dismissed as "looking dated". We have mixed feelings with recommending Gabor without adding additional information about our experience.

This project was our second project with GABOR Design Build and we continue to be impressed with the high level of organization and open line of communication with the designers and builders. I personally have recommended GABOR to at least 5 colleagues and explained the process and how happy we were with the results.

The subject doesn't come up a lot but if asked, I would not hesitate to recommend Gabor to a friend or family member.