Overall, I’m very happy with the work. I was pleasantly surprised to see that Gallop replaced all of my outside light fixtures (some of which were in bad shape) and did some extra painting beyond just the house to make things match. They also replaced the shingles on my pool pump shed as part of the roofing project.

M

The best roofing contactor on the outer banks

In my two experiences with Gallop, you have been very professional and went out of your way to make sure the job was not complete until I was happy. Thank you.

The workmanship is great. The customer service part is not great.

We’re very happy with our new gutters. The guys did a great job.

I found Gallop Roofing and Remodeling to be responsive from the onset of the project through the completion.

Problem Resolution

Problem Resolution - There were not any problems.

Employees & Subcontractors

Employees & Subcontractors - The ones that I dealt with were very professional and courteous.

Punchlist

Punchlist - There was no punchlist.

Current Referrals

Current Referrals - I am going to speak to some folks that I know and recommend Gallop Roofing and Remodeling to them.

Areas For Improvement

Areas For Improvement - Gallop Roofing and Remodeling did not fall short of my expectations. They met all the expectations within a timely and professional manner.

Areas Of Satisfaction

Areas Of Satisfaction - Gallop Roofing and Remodeling met all the expectations. They exceeded it in the quality of workmanship.

Repeat Business

Repeat Business - I would consider them for any project that we have, but at this time we do not have any projects or timeframes.

Additional Comments

Additional Comments - Everybody that I dealt with at Gallop was courteous, professional, and knowledgeable. They followed through and were able to respond to any questions that I had. They followed through with the project in a professional manner.

I would certainly recommend for roofing joins

Very quick call back. Went over contract step by step. Answered all questions. Kept me informed every step of the process. Started and finished job when they said they would. Cleaned up beautifully, roof looks wonderful. Excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed when I saw them fly a Drone over the house to check the work. Also impressed that they checked for nails on the ground. The communication was excellent and I appreciate that there was no hesitation to speak with me (a female!) regarding setting up the job, etc. Have had other general contractor/construction companies that insisted on meeting and/or speaking with both husband/wife before providing any information - if it's required - we simply skip that company!

Lead Source

Lead Source - Excellent recommmendations on Facebook OBX Homeowners group

I would recommend them!

excellent

Their service, promptness, and courteousness are all impeccable.

Turned out great and done in a timely matter. I've recommended Gallop Roofing to 3 other friends.

I've always gotten good service from them, and they are reasonably priced.

Areas Of Satisfaction

Areas Of Satisfaction - sales team was great in explaining everything - Great Job Devon!

I can't say enough great things about them. It started to rain at the end of the day, and they knew it was coming. They had all these men on the project finishing it up. I came home, and everything was done. I was so surprised. They cleaned up beautifully. Devin came to give me the proposal on a Saturday, and we found out about this grant program. He answered all of my questions and changed the date back. They were wonderful. They were less than the price I had in the morning. They were wonderful. I would use them again in a heartbeat.

Areas Of Satisfaction

Areas Of Satisfaction - I was most happy with how they worked around the grant program. They always answered questions and always called back. The person even met me on a Saturday.

Additional Comments

Additional Comments - I had gutters that were loaded with dirt, and I asked if I had to clean them out. He said the guys would take care of it. They cleaned them out and put them back up. Nothing was damaged, and it was salvageable.

Very professional and easy to work with, all questions answered promptly and explained. I couldn't be happier with the job they did.

Review

Review - Very professional and easy to work with, all questions answered promptly and explained. I couldn't be happier with the job they did.

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They were very professional and very timely at what they did.

From the 1st call for an estimate for the replacement of our roof, to the final clean-up,the Gallop team handled everything, no hang-ups, no surprises,no problems. Devon,Tucker,& Zeke were easy and a pleasure to work with. I am recommending Gallop Roofing to anyone who needs anything dealing with roofing or home improvement ,thank you again for everything guys, C.C. & PAM MIHOVCH

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with all of it.

Gallop Roofing worked with me to get the work I needed done in a professional manner. I appreciate that they say what they plan to do and do it in the timeline agreed too. Refreshing given other experiences I've had with contractors in the OBX area.

Lead Source

Lead Source - Internet

Additional Comments

Additional Comments - I was highly satisfied and would recommend to a friend!

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the great communication! The quality was great! They were here when they said that they would be. It was a good experience all the way around. There are no weak areas!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with from when they started the job to when they finished the job. They were in and out of my yard quickly.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the project. Basically, they were just fixing a leak on a porch and they fixed it.

Areas For Improvement

Areas For Improvement - They didn't. We had a horrific thunder storm approach without warning and they handled this with in a professional manner. We had some leakage, and Gallop was on top of it and stopped the leakage.

Areas Of Satisfaction

Areas Of Satisfaction - Very professional and started and completed the job as stated.

Lead Source

Lead Source - My wife and I have used Gallop on several occasions. A very reputable firm.

In relation to this project, yes certainly. I am not as pleased as the other work they have done for me, such as the roofing.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they went above and beyond what they were supposed to do. They found problems with the roofing job that was done and replaced the shingles and rotted board that others had shingled over. They definitely went above and beyond on that part.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the finished product. It looks good.

Additional Comments

Additional Comments - We have had roofs replaced on four houses in the last few years and this one was the least disruptive and smoothest one yet.

Areas Of Satisfaction

Areas Of Satisfaction - All areas exceeded my expectations

Recognized Excellence

Recognized Excellence - Zeke and Team were great. Thank you. Robert W Meyer

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied with how they communicated with me well, and they didn't make any promises they didn't or couldn't keep. They exceeded my expectations with being honest with me about time frames and what they could or couldn't do for my type of job.

Recognized Excellence

Recognized Excellence - I would like to recognize Zeke and also Devon Holshausen, the man who coordinated with me with scheduling.

Clean & Safe

Clean & Safe - You could hardly tell they had been there.

Areas Of Satisfaction

Areas Of Satisfaction - They were in and out and done really fast. I was most satisfied with their professionalism. They scheduled it, came when they said they would, did the job, and cleaned up well.

Additional Comments

Additional Comments - My wife an I would like to thank Zeke & Tucker for a fine job. Keep up the good work guys!

Areas Of Satisfaction

Areas Of Satisfaction - I thought that they were professional, they contacted us well, and they did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - The communication between Jenn, the workers in the field and myself was excellent. Jenn was the 'point' person and was exceptional in relaying all messages and details to me as the work progressed. Thank you.

Lead Source

Lead Source - I knew they were in the area, and were well respected. My realtor, Maryruth Weiss told me Gallop had done some work for her and she had been pleased.

Repeat Business

Repeat Business - I have received a bid for soffit work on the same property and am awaiting the work to be completed.

Areas For Improvement

Areas For Improvement - While costs were probably "reasonable" in this market, costs were surprising to me on some items. I was educated on hurricane codes and how they drive material costs up in this area.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was excellent. I received phone calls about progress rather than having to call to get an update

Lead Source

Lead Source - Angies list as I recall and I also heard about Gallop from someone in Wanchese

Repeat Business

Repeat Business - I hope to meet with Tom Stalheber this Fall about the installation of a bedroom window that we discussed this past Summer.

Additional Comments

Additional Comments - Gallop listened well, asked the right questions and understood my expectations before work began...something that I've always appreciated from a contractor.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the supervision of making it right. When something was wrong they made sure to make it right.

Additional Comments

Additional Comments - My husband would agree that we would definitely use Gallop Roofing again.

Areas Of Satisfaction

Areas Of Satisfaction - Their expedience with completion was excellent. He did the job when he said he would in the amount of time he said it would take.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the business side of things before the job even started, including the estimate, quotation, and description of the job.

Areas Of Satisfaction

Areas Of Satisfaction - Zeke was good, organized and professional.

Additional Comments

Additional Comments - Great service! I would definitely use Gallop Roofing and Remodeling in the future for all of my remodeling needs!

Areas Of Satisfaction

Areas Of Satisfaction - The job itself looks great and was done quickly when they arrived.

Construction Quality

Construction Quality - I would give them an A+. They are the greatest people that I've ever worked with.

Trust

Trust - I owned a business for 40 years, and they are the best people that I've ever used.

Punchlist

Punchlist - There was no punchlist.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied in all areas, the whole job was perfect.

Lead Source

Lead Source - I heard about Gallop Roofing and Remodeling, Inc. from a friend in Wanchese. I heard from several people that they were the best around.

Repeat Business

Repeat Business - I have a bathroom that I am doing in January.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with everything, from the communication with Zeek to the cleanliness. Everything was wonderful.

Lead Source

Lead Source - I have known the company for years.

Repeat Business

Repeat Business - My next project will be doors, within the next 30 days.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied because Gallop did a commendable job on what they were contracted to do. They took off the old roof and put on the new one and kept everything clean during the process.

Lead Source

Lead Source - I found out about them through my realty management company.

Areas Of Satisfaction

Areas Of Satisfaction - Zeke was fantastic! I was in NJ and property is in NC. He kept me posted at all times! Very professional!

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with everything. They were very good and they are doing more work for me in a couple of weeks.

Areas Of Satisfaction

Areas Of Satisfaction - I am satisfied with the new shingles.

Lead Source

Lead Source - W have been using Gallop Roofing and Remodeling for years.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the materials.

Lead Source

Lead Source - I heard about Gallop Roofing and Remodeling through the roofing material company.