Would advise to discuss supervisory functions that GRDB will provide for the work, unless friend is adequately knowledgeable and plans to do that on his own.

We had a great experience with GRDB. They were in regular communication throughout the project, responsive to requests or questions, and kept a quick schedule. The work was finished within our quoted budget and we love our new space!

I highly recommend them for any building or remodeling of your home.

While we had many issues during the course of our project, the integrity and commitment of Gordon and his team to the competition of the work despite any setbacks was very evident and was greatly appreciated. It is clear that customer satisfaction is very important to them. We would use GRDB again and recommend them to anyone looking for a design build company.

The process from design to completion went very smoothly. Communication was good. GRDB team members and trade partners were excellent to work with.

Recognized Excellence

Recognized Excellence - Brett W, Paul R, Steve R were all great. We also really enjoyed working with trade partners Johanne, Manny and Jose

Areas For Improvement

Areas For Improvement - Project construction started and finished within four weeks (GREAT!). It would have been nice to have a better understanding of the day to day activities. I understand that a new portal will be replacing Co-Construct, and this may accomplish that.

Areas Of Satisfaction

Areas Of Satisfaction - design process was fantastic (loved working with Johanne!)

Additional Comments

Additional Comments - It feels like we have moved into a new house. We liked our kitchen before but we now LOVE IT!

Additional Comments

Additional Comments - The finished product was just what we imagined and wanted.

This recent project was the 4th (fourth) project Gordon has performed on my house. The projects go back 10 and even 12 years. These include a backyard patio deck build-out, a bathroom remodel, and some limited carpentry work. The older projects have stood the test of time. The backyard patio build-out, which included a roof, has held up very well for 12 years of seasonal whether cycles and a couple of minor earthquakes. So, I would recommend Gordon. He may be a bit expensive, but I think one can rely on good quality work and service performed in a professional manner.

Professional Completion

Professional Completion - The carpenters appeared to be very competent and professional. I'm satisfied with the results, so far.

Quality Of Workmanship

Quality Of Workmanship - Workmanship appears to be of good quality to my layman's eye. However, I do not have the technical competence of an experienced carpenter to know for certain.

From start to finish, very attentive and professional.

From the design process (which was key to getting the best finished product( thru project completion, we were kept up to date. We love the finished project and feel like we have moved into a new home.

Quality Of Workmanship

Quality Of Workmanship - Fantastic materials and workmanship! Trade partners were the BEST!

Areas For Improvement

Areas For Improvement - suggest than when project schedule milestones move out, that there be a heads up to homeowner vs expecting homeowner to see change online

Too many errors, too little communication, too long, too much money

Have used them as my go to contractor for almost 25 years.

They are a great company great service and great quality will recommend them

Communication Recommendation

Communication Recommendation - They communicate fine with me.

Scheduling Improvement

Scheduling Improvement - They were good.

I am absolutely likely to recommend them. They do an excellent job.

We would definitely refer friends, and have. We would tell them though, that in our experience the costs are always at the higher end of the range. At least that was our experience. Where a client like us is somewhat cost conscious, I would suggest better communication between Gordon and the Designer, or at least the Designer being more clear about the relative costs of some of our choices.

The end product was wonderful, but the "build" process was unnecessarily bumpy: 1. The deck construction appeared to maybe be the first time working with the product as the deck had a lower profile than the previous existing redwood deck and had a very wavy appearance due to the substructure needing to be different from the redwood - so the deck was rebuilt and looks great, but we were surprised at the apparent lack of experience. 2. There could have been better coordination between the trades and GRDB - I can't remember which it was, but someone showed up to do work, on the fireplace wall, but it wasn't at that stage yet. 3. The kitchen corner cabinet design was an issue and when I asked about redesigning it was told it would be "prohibitively expensive because construction had already begun". That set a bad tone. HOWEVER, the cabinet got rebuilt and is perfect. 4. The stacked stone/cabinet installation did not follow the measured drawing on the design - it looks fine, but we wonder how did that happen? and on a larger project that could have major implications. 5, Co-construct computer program is very helpful - just needs to be kept current to be useful.

I am and will continue to be a repeat customer! Just delighted with the people, the process and results. Absolutely wonderful!

They did a fantastic job on our remodel and are very pleased with the results.

I had a very good experience. I highly recommend them.

Set Us Apart

Set Us Apart - The team was very professional and organized. We appreciated that they communicated with us constantly. Gordon Reece was able to work with me within the confines of the budget that I had allotted for the project.

Areas Of Satisfaction

Areas Of Satisfaction - The job was done so well. Everything looks so good. I am very happy with the results.

Lead Source

Lead Source - The owner does seminars once a month and I saw an advertisement through the catalog.

The design process for the technology is a too big. Our project was small. They worked with the vendor when things went wrong. I do not think the value is there though.

I would highly recommend Gordon Reese Design Build to others. During a time when contractors were in high demand and didn't even want to pick up the phone, I heard many horror stories from friends and family about jobs gone wrong. GRDB responded quickly to our inquiry, was responsive to all our questions, and got the job started the very business day after we signed the contract. The job was almost precisely on schedule (only held up by lack of availability of one door that was a selection item added to help with inspection), and the crew was absolutely fantastic. GRDB might not bid the lowest price you can find, but you can be sure that the job (as scoped) will be completed efficiently and with high quality. You get what you pay for!

Working with Gordon and his team has been a dream. The level of personal attention, collaboration and communication has made this a super easy and fun process. I have been very impressed with the attention to detail of the entire team and of the contractors - I feel like it matches mine so I feel confident that the work is done right and done well!

Areas Of Satisfaction

Areas Of Satisfaction - Throughout the project, the team was organized, professional, maintained timely communication, and were committed to delivering a quality product and great customer service.

Gordon Reese Design Build is a first class operation. Their level of professionalism, expertise and attention to detail surpassed our are expectations. This applies to everyone involved in the project, from Gordon himself, the project manager, the lead contractor to any of their hands on workers.

I would highly recommend them to anyone looking for a contractor for major remodeling. I think their goal of providing great service is in line with what they are doing. What I appreciate most is their effectiveness, in terms of communication, the construction and project management. I think they are in general, nice.

Areas Of Satisfaction

Areas Of Satisfaction - I think they can keep doing what they are doing. I think they have been great. I love how friendly they always are, including the project manager, coordinator and the friendly people communicating effectively. They work together with you on certain issues that are spotted throughout the project. You feel like the project is in the proper hands. The owner is largely involved and some of the instructions were given by him directly, so everyone knows what to do. I think they even keep the timeline in my expectations. They did the project much faster with considerable and nice quality, and also we had a special health need, which requires eco-friendly material to be used and they were able to facilitate getting the healthiest material that we need. They were good at spotting issues on site, like water leaking. Also, most of their subcontractors are pretty nice. The painter, Chris, is a perfectionist and he wouldn't let any detail go.

We had good experience working with their team. They were able to cover everything from design through constriction.

Areas Of Satisfaction

Areas Of Satisfaction - The final product is beautiful, functional and tailored to our needs. It was clear throughout the project that the Gordon Reese employees and subcontractors were committed to quality work. As the project went along and we spent more time with all of them, we felt confident that the final product would meet or exceed our expectations.

Gordon Reese Design Build did a great job on our remodel project. We have a phase two in mind down the road and hope to be working together again.

We contacted Gordon Reese months in advance of a major renovation to our 22 year old townhouse. He worked with us on a major redesign that we believe makes our home the "gem" of the community. If you're looking for a turn-key, total design and build contracting company, we highly recommend Gordon Reese Design Build.

As a builder, the jobs sites are clean and framed nicely. They pay on time. They are generally good people to work with. I would recommend them to a friend.

Additional Comments

Additional Comments - My experience with Gordon Reese has been on a professional basis. They are a good company to work for. They're professional and most importantly, they pay on time.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication and the quality of the work.

I do not know yet.

Areas For Improvement

Areas For Improvement - Gordon Reese met my expectations for quality work. The costs were potentially higher than competitors but the quality, and my satisfaction, are higher too.

Areas Of Satisfaction

Areas Of Satisfaction - Responsiveness, professionalism, and communications were great. The use of technology for tracking and communicating was helpful.

Additional Comments

Additional Comments - The online tools that they use are very helpful.

Areas Of Satisfaction

Areas Of Satisfaction - He was very professional and easy to work with. It was a pleasure to meet him and I appreciated his time.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their communication. They were prompt.

Areas Of Satisfaction

Areas Of Satisfaction - Completeness of questions asked and pre packaged questions.

Gordon Reese Construction did an overall excellent job on our bathroom/laundry room remodel. They worked with us on our budget and were very professional.

Areas Of Satisfaction

Areas Of Satisfaction - The sub-contractors were all very professional and pleasant. The workmanship was very good

Additional Comments

Additional Comments - We appreciated the time Gordon spent with us. He was always very courteous and thoughtful in his responses.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Gordon Reese Constructions web presence and communication.

GRCI services come at a high cost. The friend who recommended GRCI to me and myself can admit we were sticker shock with the quote. But the first impression GRCI created made me believe it will be worth it especially that I knew I will be gone most of the project. GRCI's professionalism, overall management, and workmanship speak for the cost.

Areas Of Satisfaction

Areas Of Satisfaction - I am satisfied with their ability to provide visuals of the plan, and project updates on their online tool. These capabilities satisfied my curiosity on the look of the project once finished and questions on project status and progress.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - We were most satisfied with Gordon's client/contractor interactions. His friendly, helpful approach was far above most of the other contractors we considered.

Areas For Improvement

Areas For Improvement - They did not fall short in any way

Areas Of Satisfaction

Areas Of Satisfaction - Very personable, punctual, communicative.

Additional Comments

Additional Comments - Would highly recommend his services

Areas Of Satisfaction

Areas Of Satisfaction - Great ideas. Easy to work with

Areas Of Satisfaction

Areas Of Satisfaction - Clear communication and follow up

Areas Of Satisfaction

Areas Of Satisfaction - good communicaiton

Except for the tile subcontractor, the workmanship and quality of materials for our master bath remodel was excellent.

Employees & Subcontractors

Employees & Subcontractors - Gordon's crew is top notch

Areas Of Satisfaction

Areas Of Satisfaction - Gordon's crew was the best.

Areas Of Satisfaction

Areas Of Satisfaction - Gordon Reese and Jeff Rexford were responsive to client concerns which arose during the construction process and managed those concerns and any others that arose throughout the construction process.

Customer Suggestion

Customer Suggestion - We appreciate your high quality customer service and attention to detail. Thank you!

Areas Of Satisfaction

Areas Of Satisfaction - The overall outcome was beautiful, it was what we expected of not more.

Current Referrals

Current Referrals - We have referred everyone that we know already.

Recognized Excellence

Recognized Excellence - Entire staff.

The project was gorgeously designed, meticulously managed, and beautifully rendered. I will use Gordon Reese and team for upcoming projects on the rest of the house. I recommend them without hesitation.