Was very impressed with the coordination and installation of the roofing crew which completed the entire roof from start to finish in one day

Matt did a terrific job and the workmanship of the production crew was very well done.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in helping me with the insurance company. The insurance company was trying to rip me off, they said there was no hail damage and there was hail damage. The workers went up with the inspectors to show them where the hail damage was. They saved me a lot of money.

Recognized Excellence

Recognized Excellence - I want to recognize Matt for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations, they were always on time, prompt and courteous.

I would highly recommend gouge quality roofing. They are dependable, all of the staff is very friendly and helpful.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone was prompt with responses and very courteous

Installation Crew

Installation Crew - Cleaned up very well after each visit they did any work!

Shingle Appearance

Shingle Appearance - Beautiful job!

Quality Of Workmanship

Quality Of Workmanship - They identified a couple areas where the roofing boards were breaking down and advised replacement prior to doing the extra work.

Areas Of Satisfaction

Areas Of Satisfaction - Very satisfied with the entire job!

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all my expectations.

Recognized Excellence

Recognized Excellence - I want to recognize Nathan, the foreman, for his exceptional service; he was excellent, and very thorough.

At Signature Builders Group we only work with the best. Gouge roofing was knowledgeable and had great communication from start to finish. Most of our work is restoration so we

Additional Comments

Additional Comments - They were excellent and I would highly recommend them. They were kind during a very stressful time and that was much appreciated also

Areas Of Satisfaction

Areas Of Satisfaction - Everyone I dealt with was kind and helpful.

Shingle Appearance

Shingle Appearance - We got the exact replacement of what we had before.

Schedule

Schedule - Gouge Quality Roofing got it done quicker than we thought.

Areas Of Satisfaction

Areas Of Satisfaction - Gouge Quality Roofing did a really good job.

Current Referrals

Current Referrals - Everyone on my shared driveway has used Gouge Quality Roofing. We were the last ones to move in. We were having some problems with our roof, so I asked a neighbor, and they recommended Gouge Quality Roofing to us. I don't know anyone else.

Recognized Excellence

Recognized Excellence - I would like to recognize Jeff Bly and Tammie Steward.

Additional Comments

Additional Comments - Gouge Quality Roofing did a great job. They took ownership of the project and got it done. I have been working with commercial contractors all my life. You have some really bad ones and some really good ones. Gouge Quality Roofing is on the side of the really good ones.

Professional & Organized

Professional & Organized - They were overly organized.

Quality Of Workmanship

Quality Of Workmanship - They did exceptional work.

Problem Resolution

Problem Resolution - They found more problems and fixed them.

Areas For Improvement

Areas For Improvement - No areas fell short of my expectations. They did more than I expected.

Areas Of Satisfaction

Areas Of Satisfaction - All areas met my expectations.

Recognized Excellence

Recognized Excellence - Caleb, the owner, had exceptional service.

Additional Comments

Additional Comments - They did an exceptional job. They were on time and did what they said they were going to do and then some.

They are very difficult people to work with. They will not listen.

Everyone that we worked with at Gouge was professional, kind and caring. We appreciated that someone physically came to our house to look in the attic and walked the roof before giving us an estimate.

we were quite happy with the crew that installed are roof

i would.

Great communication, expected work was completed, daily clean-up was well done.

Matt was able to get the insurance company to review everything again and send in a letter to appeal the other answer.

I would recommend your company.

Gouge Roofing was very professional, thorough and timely in getting my roof completed. During the replacement any questions I had were answered quickly and to my satisfaction. I would highly recommend them to anyone.

The day of the roof replacement the crew showed up at 6am and the roof was completely replaced within six hours.

Had trouble g tying paperwork on completion accepted by insurance company. Tough only did it one way. I had to talk to supervisor.

I have already recommended Gouge Quality Roofing, LLC to a friend.

Overall, I am very satisfied with roofing installed, and installation.

Very pleased with Gouge Quality Roofing and their staff. I have and will continue to refer their services.

They did a good job.

Showed up when they said they would send me an invoice via email great communicationGreat quality work they cleaned up their mess

Gouge was fantastic every step of the way. Jeff was the reason my insurance company agreed to a roof replacement because of the highly detailed inspection and report. I couldn’t be more happy with the outcome of the new roof and gutters. Workmanship was second to none, and all of my desires were heard and worked into the plan, and executed to perfection!

Gouge Quality Roofing did an excellent job managing the project. Materials used were of high quality. Project was completed on time. Final invoiced price was comparable to the estimate provided with no surprises.

I recommend this company and would hire them again. They were responsive, professional, and answered all of my questions.

I am thrilled with the final results of my gorgeous new roof. Gouge roofing worked so fast and efficiently. They took great care around my house and my yard. I couldn’t be happier with my experience!

Excellent company to work with from sales to install.

I am very happy. They did a good job.

It was a good company to work with.

Top of the line service with quality and value. They are reliable, trustworthy, with a fabulous crew who took care of our property. Our roof looks amazing. We feel fortunate to have found Gouge Quality Roofing, LLC, for our roofing project.

Quality workmanship. Once they were on the job they were in and out.

Great value. Would definitely recommend!

Overall very satisfied with Gouge Roofing and the professional job well done.

The nicest, most efficient and polite company I have ever had the pleasure to deal with!

This was the second house we hired Gouge Quality Roofing to install a new roof on within 2 years (because the first experience went so well).When my wife and I had our roof replaced on our old house 2 years ago, we ended up hiring Gouge after obtaining quotes from three companies. Although Gouge was not the cheapest, Caleb seemed very knowledgeable, honest and straight forward (nowhere near as shady as one other company we met with) and seemed confident in the product he sells. It ended up being such a great experience that we knew who to turn to when roof issues came up during an inspection of a new house we had contracted to buy early this year.We found out about the roof issues on a Friday. I texted Caleb that Sunday, and he responded that same day. He was out at the new house on Monday to do a much more thorough inspection and had an estimate to replace the roof done by Tuesday (just before the contracted inspection period ended), which allowed us to obtain some remedy concession from the seller. Although I am sure the fact we did business with Gouge before just two years prior had some effect, it still meant so much to us that he was willing to take a chance and his time to provide such great service to us during a very stressful time of negotiation.But the service didn't stop there. My wife and I had several questions about the roof for the new house throughout the process, particularly because it was for a house 120 years old. Caleb was always responsive to our questions, and everything he explained made logical sense. We felt very comfortable with all of his recommendations and explanations as we never felt like he was ever trying to get us to pay more or purchase stuff we did not need.Our realtor was so impressed with our experience and compliments for Caleb and Gouge that he even asked if he could refer one of his own clients to Gouge for a quote.Over our years of home ownership, we have had interactions with contractors for roof repair/replacement, HVAC replacement and windows replacement. I have never been anywhere near as impressed with any of those other companies as I have with Caleb and Gouge. I would recommend them to anyone.

We are very pleased with all aspects of our experience with Gouge Quality Roofing; professional, timely and responsive.

An honest professional with lots of knowledge and if needed, suggestions. On time appointments, On or ahead of schedule, professional workers, determined workers. Quality work. Clean up was amazing.

This is an excellent company with friendly, knowledgeable and competent management and a great crew. New roof with 50 year warranty in one day. I highly recommend.

I was pleased and highly confident with choosing Gouge Quality Roofing. I would highly recommend them to anyone else.

It was a completely enjoyable experience. They did the work in one day. I have found 1 nail since the work was completed. The crew was outstanding.

Gouge Quality Roofing were amazing folks to work with from sales to installation. Their thorough cleanup after the work was most appreciated..

Quality job done by professionals

We chose Gouge Quality Roofing because of their professionalism and local proximity. Every person we interacted with - from the sales team, crew, office staff, and management - was courteous and professional. We only had one small issue arise during installation and it was corrected immediately. Anytime we had a question, our call was returned quickly. The crew arrived promptly each morning, worked hard throughout the day, and cleaned up each evening. Ours was a 3-day job and the owner came out the next day to inspect the workmanship. Overall, we're very pleased.

The crew and foreman went above and beyond.

I would recommend them to anyone.

Areas Of Satisfaction

Areas Of Satisfaction - John Lamb was very professional I’m glad he was on site to explain what was being done with pictures. Also getting it done on time was awesome.