We are very happy with the results from our exterior renovation with Great Lakes Home Remodeling. From the initial phone call to book an appointment to the final results after installation and cleanup, the whole process ran smoothly and on time.
Choosing materials and finishes can be daunting. Eric is very knowledgeable and explained product features and options that helped us in our decision making process. He was very patient, spending a long evening as we explored various options. We were originally doing just siding and using another vendor for windows. We were so comfortable with Eric, that we decided to include window installation from GLHR.
Adam instilled total confidence that the work would be finished on time and with attention to detail. The initial walk around the house to discuss the process assured us that he had the knowledge, experience and focus to see that things were handled with care and excellence. Communication is key and Adam was always available to answer our questions. He also is very efficient at window installation.
The siding team paid great attention to detail and made sure the job was done right. It was a bit complicated. We had horizontal siding, board and batten and shake singles installed. There were some wood rot issues that they took care of and they worked into the evening to get the job completed in several days. The soffit and fascia they installed also looks beautiful. They are a very hard working team. (Also, the dumpster service they used, had the most friendly and considerate driver.)
We did a final walk around with Adam after the project was completed. A friendly call from Elizabeth at the GLHR office to make sure we were satisfied with the results was appreciated.
I have been recommending GLHR to anyone I know that may be considering an exterior home remodeling project.

I think the work was excellent, and I would definitely recommend them. The 4-star rating is because I think they could have condensed the 3-hour sales meeting into 30 minutes. I was already convinced to purchase, and it did not need to go on that long. That was the biggest issue. I would have also liked to have someone from the office follow up and give the work a once over within a day or two. I think that would show good customer care. Overall, I am happy with the house. It looks great, and I have gotten a lot of compliments on it.

It was not an easy experience to get all the details right. It started good. They were pushy. There was little communication after that. The installers came without notice. They could not speak English. We were promised issues that were not delivered. The gutters are still not right.

The only thing we did not like was when they were not going to show up that day, they never called. It was a rental property, and we wanted someone there.

The team was very friendly and well organized. Work well around our with kids we were babysitting. Removed one window at a time and installed new one with most of the work outside the house. Love the windows especially the two large ones that slide open. Everyone says how much it makes the house look bigger since it one window and not two. I would recommend these windows to anyone

They were very polite and friendly and hardworking. Love our windows thank you so much.

The process from first visit to the roof completion was a positive experience. We were pleased that the job was started much sooner than first estimated, and the crew finished in one day. They were courteous and respectful of our property.

Excellent work, high-quality product, competent and efficient completion of the task without compromising on quality. Arrived at 7 and removed the roof; I was amazed that not a single nail or scrap of paper was left as garbage. I was quite pleased with their work.

Absolutely

They did a wonderful job.

They did it in one day.

Great Lakes Home Remodeling did a very good job. It looks really nice. It looks a lot better than it did before!

They did everything they said they would do in a timely and professional manner.

Thorough, neat, & professional. From the sales persons to the cleanup crew.

Great Lakes was thoroughly professional in managing our roof installation and I highly recommend their roofing service.

I was not fond of the sales pitch, "sign now or we cannot get you this price", but the installation process was excellent! Since the windows were installed in late Nov. and it is still winter, I can't tell how I will like them yet.

They completed the whole roof in one day. Everything looks good.

Professional. Quiet. Clean.

The Great Lakes crew were here on time, they told me everything they were doing. They clean up when they were done, even put my yard things back in place. Very friendly and polite young men.

Crew arrived around 8am, started almost immediately with a crew of 8 men.
Had 2 men cleaning up the hole time.

I would recommend anyone to consider Great Lakes for their remodel needs.

This company was professional from beginning to end. Excellent communication, answered any questions and concerns that we had promptly. The crew was very efficient and thorough. The timing and schedule went just as they said it would. Beautiful work, they addressed every little detail.

We had an excellent experience! The roofers made sure everything was completed to our satisfaction before wrapping up, which we really appreciated. Our new roof is gorgeous!

Great Lakes Home Remodeling did good work and cleaned up after themselves. Everything was done satisfactorily.

The work was well planned and executed; my questions were answered to satisfaction; and care was taken to complete the job efficiently.