I would very highly recommend

We personally were not really happy with the sales guy, but the folks who came out to do the installation were great, and that’s why I’m giving them a five. It’s not new to the salespeople because I felt like he told us one thing, and it didn’t happen, so other people had to get involved. That was just too much for me because I shouldn’t have to chase somebody down to give them a bunch of money. But the workers and the people who came out to do the roof, oh absolutely.

Great Lakes home remodeling completed our roof in early September 2024. The whole process was super smooth. The guys who quoted our project spent a lot of time explaining everything about roofs to us. They do try really hard to get you to upgrade to the their metal roofing system. But it just didn’t make financial sense for us at the time. However we went with the fiber glass shingles and the new roof looks amazing. The installers were very professional and cleaned up after themselves. The job site manager walked us through the finished project when they were done. Kind and courteous and picked up after themselves. Very pleased. I would recommend them 100%

We had a great experience with our roof replacement. Customer service was beyond expectation. We were kept informed about scheduling and everything throughout the whole process. Everyone we encountered from Great Lakes Home Remodeling were courteous and professional. Our new roof compliments our home beautifully.

I believe a received a quality job

Timely and efficient! One day service!

We are very happy with the results from our exterior renovation with Great Lakes Home Remodeling. From the initial phone call to book an appointment to the final results after installation and cleanup, the whole process ran smoothly and on time.
Choosing materials and finishes can be daunting. Eric is very knowledgeable and explained product features and options that helped us in our decision making process. He was very patient, spending a long evening as we explored various options. We were originally doing just siding and using another vendor for windows. We were so comfortable with Eric, that we decided to include window installation from GLHR.
Adam instilled total confidence that the work would be finished on time and with attention to detail. The initial walk around the house to discuss the process assured us that he had the knowledge, experience and focus to see that things were handled with care and excellence. Communication is key and Adam was always available to answer our questions. He also is very efficient at window installation.
The siding team paid great attention to detail and made sure the job was done right. It was a bit complicated. We had horizontal siding, board and batten and shake singles installed. There were some wood rot issues that they took care of and they worked into the evening to get the job completed in several days. The soffit and fascia they installed also looks beautiful. They are a very hard working team. (Also, the dumpster service they used, had the most friendly and considerate driver.)
We did a final walk around with Adam after the project was completed. A friendly call from Elizabeth at the GLHR office to make sure we were satisfied with the results was appreciated.
I have been recommending GLHR to anyone I know that may be considering an exterior home remodeling project.

I think the work was excellent, and I would definitely recommend them. The 4-star rating is because I think they could have condensed the 3-hour sales meeting into 30 minutes. I was already convinced to purchase, and it did not need to go on that long. That was the biggest issue. I would have also liked to have someone from the office follow up and give the work a once over within a day or two. I think that would show good customer care. Overall, I am happy with the house. It looks great, and I have gotten a lot of compliments on it.

It was not an easy experience to get all the details right. It started good. They were pushy. There was little communication after that. The installers came without notice. They could not speak English. We were promised issues that were not delivered. The gutters are still not right.

The only thing we did not like was when they were not going to show up that day, they never called. It was a rental property, and we wanted someone there.

The team was very friendly and well organized. Work well around our with kids we were babysitting. Removed one window at a time and installed new one with most of the work outside the house. Love the windows especially the two large ones that slide open. Everyone says how much it makes the house look bigger since it one window and not two. I would recommend these windows to anyone

They were very polite and friendly and hardworking. Love our windows thank you so much.

The process from first visit to the roof completion was a positive experience. We were pleased that the job was started much sooner than first estimated, and the crew finished in one day. They were courteous and respectful of our property.

Excellent work, high-quality product, competent and efficient completion of the task without compromising on quality. Arrived at 7 and removed the roof; I was amazed that not a single nail or scrap of paper was left as garbage. I was quite pleased with their work.

Absolutely

They did a wonderful job.

They did it in one day.

Great Lakes Home Remodeling did a very good job. It looks really nice. It looks a lot better than it did before!

They did everything they said they would do in a timely and professional manner.

Thorough, neat, & professional. From the sales persons to the cleanup crew.

Great Lakes was thoroughly professional in managing our roof installation and I highly recommend their roofing service.

I was not fond of the sales pitch, "sign now or we cannot get you this price", but the installation process was excellent! Since the windows were installed in late Nov. and it is still winter, I can't tell how I will like them yet.

They completed the whole roof in one day. Everything looks good.

Professional. Quiet. Clean.

The Great Lakes crew were here on time, they told me everything they were doing. They clean up when they were done, even put my yard things back in place. Very friendly and polite young men.

Crew arrived around 8am, started almost immediately with a crew of 8 men.
Had 2 men cleaning up the hole time.

I would recommend anyone to consider Great Lakes for their remodel needs.

This company was professional from beginning to end. Excellent communication, answered any questions and concerns that we had promptly. The crew was very efficient and thorough. The timing and schedule went just as they said it would. Beautiful work, they addressed every little detail.

We had an excellent experience! The roofers made sure everything was completed to our satisfaction before wrapping up, which we really appreciated. Our new roof is gorgeous!

Great Lakes Home Remodeling did good work and cleaned up after themselves. Everything was done satisfactorily.

The work was well planned and executed; my questions were answered to satisfaction; and care was taken to complete the job efficiently.

Very friendly salesperson and crew exceptional workers

Everything change from when I talked to salesman.

I am still recommending them. The sign is still on my lawn.

Team did a great job of installing siding.

Great Service Sales, planning for scheduling work and the work ethic of the installers was the best I’ve felt with.

They were prompt, quick and clean

They were so efficient and friendly. The roof was finished in one day!

We will recommend Great Lakes Home Remodeling to family, friends and neighbors. Communications and follow-up from all departments was excellent, our project started three weeks earlier than originally planned and the work was completed in a very timely manner. Our house looks great and we are happy with the outcome.

Spent 2.5 hours with the sales rep. Installers were great. But, be sure to get what was promised before the installers have you sign the final agreement which the want you to sign before they leave.

Everything from the estimate to scheduling the job to the final wrap up was phenomenal. The salesmen were thorough and knowledgeable without being pushy. The crew that installed our roof and repaired unexpected weak points were polite, efficient, and left our yard cleaner than when we found it. I wish we had known about them years ago so we could have gotten our new roof sooner. I cannot recommend this business highly enough.

They did a timely installation. It was great work and looks good.

They did a great job. From estimate to install they were professional and communicative. The installer was prompt with cleanup and maintained a very organized worksite.

I had a great experience with Great Lakes Home Remodeling. They had clear information on their product and guarantee. They were prompt and did the work as they said they would and done in one day. They were a little more expensive, but worth it to me for the quality and guarantee!

Yes, I’m confident that this roof will outlast me! It looks great and I think will stand up to anything short of a tornado Mother Nature will through at it.

Great work. Everything done on time.

Types of work

Types of work - They took my old roof off and put a new one on.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations in all areas. We even had a big windstorm after, and a couple of shingles blew off before the repair. However, they came out and repaired them.

When we decided that we needed a new roof before winter, we were looking for a company that would accommodate our time line and our budget. Great Lakes did an excellent job of getting our roof completed before the cold weather and worked with us to get the most work done for our budget. We would use them again for future projects.

There were just some confusion on what work needed to be done and communication problems.

They did a quick and good job on the roof replacement