They were a great crew, punctual and professional. I would recommend them to anyone,

They did an excellent and fantastic job! I would highly recommend them

They were excellent to work with, courteous, and detail oriented. We were happy with the project from start to finish and have already recommended them to others.

Guaranteed Roofing Ohio was professional and did an excellent job for us. I will not hesitate to use them in the future.

I was very impressed with their service and the speed of the installation. The crew was great and I was very impressed with them as well. They worked from sunup to sundown. Quality was definitely a priority.

They did a great job! Everything they promised they did excellently!

I would not recommend anyone else! I am a returning customer!

They were professional and timely. They had great cleanliness.

Guaranteed Roofing we would highly recommend them. They were courteous, on-time, cleaned up after themselves, communicated well, and finished the job on schedule.

They were very attentive to my needs. Jason Grimes, the owner, was a very good gentleman to work with. He was very timely and everything was done exactly as requested, as you said it would be.

I already have recommend them.

Jason and his team did great and kept awsome communications with me.

They were very professional and knowledgeable people. I was quite pleased with what they did and the final project. I would highly recommend them.

I shopped around extensive, they were not only one of the more competitively priced, but after speaking with Jason, I had the utmost confidence in them. I felt very comfortable that he was not selling me something I did not need.

Jason i found to be an impeccable man of his word. If he says he is going to do something he does it. They have excellent attention to detail.

There couldn't be a better company out there to deal with. They were great!

Outstanding communication. Proactively inspected work and addressed minor changes.

They were referred to me by a friend, they also had better prices than other local businesses. I am very pleased

Overall, we were very pleased with the speed to start, speed of execution, and quality of workmanship to complete a fairly large and complicated roof. We received very regular communication on what to expect, what was found, and best options to proceed multiple times per day.

Overall, we were pleased from start to finish.

I really appreciated Willie's attention to the condition of our roof and his willingness to personally meet with the Insurance inspector to make sure they saw the level of damage that he found when he looked at my roof. Willie was also very helpful in scheduling the roof and worked to have it put on quickly in between summer thunderstorms despite the oppressive heat. During installation, I was sent pictures quite regularly with updates showing the work that was being done and the progress they were making. I had my doubts that they could finish, but Willie was spot on with his prediction of how long the job would take. My roof replacement ended up being covered by insurance. I am not sure if that was due to Willie or not, but I appreciate his willingness to take the extra time to help do everything we could to see if the claim would be covered. It was and our budget greatly appreciated his assistance! We will definitely recommend Guaranteed Roofing to our friends.

Jason was very knowledgeable and professional. He made sure the job was done to my satisfaction and in a quality manner.

They couldn't have done a nicer job!

I thought they offered an excellent value!

Recognized Excellence

Recognized Excellence - I would like to recognize Willie.

I highly recommend Guaranteed Roofing, they did a great job. In 25 years I will have them back again.

Guaranteed Roofing is a great company to work with. Would highly recommend them to anyone looking for a new roof or repair.

Guaranteed Roofing did exactly what they said they would. They were prompt and professional, and left a clean work site. Would definitely recommend them. My roof is beautiful.

We had 5 quotes for our roof and William Hurst from Guaranteed Roofing was the only person who kept in contact with us before we had made our decision on who to go with. He was very knowledgeable and answered all my questions.

Areas Of Satisfaction

Areas Of Satisfaction - I had quick response time from managers. They kept me up to date on information. The workers on roof were pleasent and effective.

Recognized Excellence

Recognized Excellence - Jason comes to mind for exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - That the company is well established and liked the guarantee of product and workmanship and that it is transferable. The quote from Guaranteed Roofing was more than others but the materials used and guarantee are what swayed us. We like the positive change in the appearance of our house and overall are very satisfied.

Recognized Excellence

Recognized Excellence - Willie Hurst was very knowledgeable and easy to work with.

Recognized Excellence

Recognized Excellence - Jason was great.

I thought they were pretty good.

Quality Of Materials

Quality Of Materials - When you talk about the product, I only know what it is today. Obviously I feel more comfortable with the product when it's guaranteed for 25 years, so obviously it's going to work the first year.

Areas Of Satisfaction

Areas Of Satisfaction - Willie, our lead man from Guaranteed Roofing was completely transparent in what he said his crew would do to the actual accomplishment of such promises. Always communicating to ensure we were satisfied with what his crew was doing.

Recognized Excellence

Recognized Excellence - Willie Hurst, professional in every way.

Areas Of Satisfaction

Areas Of Satisfaction - They were courteous and prompt. They completed the job on time, and it is a quality product.

Recognized Excellence

Recognized Excellence - The owner was fantastic. He met with me and sent pictures of the work as it progressed.

Likely To Recommend

Likely To Recommend - I would recommend them to a friend.

Additional Comments

Additional Comments - I have no complaints.

Recognized Excellence

Recognized Excellence - Willy did an excellent job from initial inspection to providing a fair estimate, answering all questions, and getting the roof replaced on the agreed time.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Guaranteed Roofing's willingness to communicate with me throughout the process. They met with me face to face. I didn't feel like they were cutting corners or gouging me in price. I got 4 or 5 estimates prior to choosing Guaranteed Roofing. They weren't the highest or the lowest. They followed up appropriately with me throughout this project.

Recognized Excellence

Recognized Excellence - I would recognize Willy. He was available to me and responded quickly.

Additional Comments

Additional Comments - Guaranteed Roofing delivered a good quality service and a great product. Overall, I am happy with my experience. This is my second roofing experience and I felt much better this time around.

Honest and did a great job

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the customer service. They were excellent & honest. They also sent photos throughout the process to me.

I think they went above and beyond what was expected and what was in the contract. They were quick and efficient. I got a great quality roof out of them.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the professional demeanor of the owner, Jason, and in that the job was completed in a timely manner. The cleanup was also excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the speed in which they were able to complete the job. They were punctual and there were no issues.

Recognized Excellence

Recognized Excellence - The owner, Jason, does a great job and is very conscientious.

I was most satisfied with how the company made the entire process very easy.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how the company made the entire process very easy. I was also very satisfied with the material quality and how they explain the process and materials. Also the online aspect is very convenient.

Recognized Excellence

Recognized Excellence - I would like to recognize Jason the owner. He was phenomenal.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the salesman. Told us what was to be done and gave us all the options we needed.

Recognized Excellence

Recognized Excellence - Jason did a great job, he gave us the contract and explained everything to us.