Waiting on Gulf Coast to do the work has been a nightmare. They have failed to communicate during the many months since we placed out order. Now that the windows have finally arrived they don't seem to have time to install them for several weeks and they don't tell you available dates until you call them back with the dates you're available. Awful service.

After the order and before installation, the communication with Gulf Coast was very poor. The actual installation was fine.

Great company great people great products

Gulf coast is a very professional company they are very attentive to scheduling and it was a great company to partner up with to purchase the windows get my insulation done. It was satisfactory results. This is phase one and we are moving forward with phase two which is the back of the house. We couldn't be more pleased and we can't to get our neighbors involved.

I was close to using another window company, but after talking to Gulf Coast Windows it was clear that the superior quality and thermal properties were well worth the extra cost. I have not been disappointed; Gulf Coast Windows have met all expectations.

Lack of communication on the product and as soon as I saw the project I knew something was wrong.

Two of the windows were installed properly but the glass was wrong. We have a tub with a large window behind it and it was supposed to be obscured, and it was clear. The small window behind the toilet was frosted. I just think they got them mixed up.

From the beginning until the end, this company is outstanding!

I think the installer has been pretty helpful. They did the installation on some windows, but I did my own installation on a couple of others. They were more than willing to answer my questions on the windows I installed. The installer's name was Brennan.

Crew that did the actual work were outstanding. It was difficult to get a schedule date for the installation. We had to call multiple times to get a status or our order. They should have been more proactive about communicating. Then the order was incorrect. The estimator forgot to order one window. Who knows when our project will actually be complete. Pricing is very opaque. It seems the estimator can assign any discount to "list" price that he chooses.

Ordered windows in April, scheduled delivery and installation was June 2nd. actual installation started August 29th.The last window was installed today October 11. due to the fact that one window was ordered incorrectly. Had to be reordered.

Very professional and respectful staff. Love my new windows and slider!

Jeff Malatak was able to reduce the cost with his knowledge and willingness. I sense I paid a premium for the windows which was conversely tempered by Brent and Tony, an excellent installation crew. The value of the product will be tested through the elements and time. I would have Gulf Coast Windows bid any remodeling construction job I might contemplate. I've experienced a sound construction company.

The product is exceptional. The installation was top notch. I would recommend Gulf Coast Windows.

The install crew was great.

I had to initiate the call to find out about when windows were coming in and would be told he would call back and never heard from him until I called again. tried to cancel the windows in the 72 hr timeframe and was not able to do that. they are very overpriced.

Everything was fine, we had them do the windows in two different houses and Gulf Coast Windows worked out well.

This was a horrible experience. Every thing went wrong. The timeline and reality never matched after I put my money down. They were unwilling to discount my cost even though they were 2 months late on each part. I had to fly in to oversee things and they refused to work with me to help me effectively schedule flights. 4 flight rescheduled by the end and nearly missed my plane on the last day they worked because they were still not finished.

They need to know what they actually can provide and what they cannot before they do any services.

The windows are a great quality and the staff is friendly.

The windows installed are fine. Half are installed. When I called for the second phase (the downstairs) of the installation, the prices were much higher for comparable windows. The female office representative told me that the company had lost money of the first phase of the job and the prices that I was earlier quoted were invalid. I paid a high price but she was quoting a much higher price than before for the same size and quality window. She quoted a price of around $1,600 per window.

At this point in time, I can't say that I would. I'm hoping by the end of this project, I can change that. We still have four windows to be completed. We still have a cracked window and one that has a huge flaw in it.

My house faces west. I can leave the blinds open in the afternoon and evening with almost no transfer of heat from the outside!

I recommend Gulf Coast Windows to anyone who wants a nice looking window, I starting feeling a difference as they were doing the windows in my house. It was an instant difference, it was great.

The crew arrived on time both days and were so quiet, we hardly knew they were in the house. They didn't seem to rush but got all 16 windows installed in two days. We immediately felt cooler in the house and outside noise was minimized.

We had asked to speak with the owner multiple times, and we were never given the opportunity to talk to him because he was always either on vacation or not available.

I was very pleased with a job well done.

The windows really stop the heat and noise from coming in the house. They work really well and seem to be very sturdy. I was very surprised how much difference their windows made from the double pane windows I had previously had, which were supposed to be high quality.

Incredible quality and work ! Very professional too and excellent pricing. Would definately recommend !

Quality of the windows is second to none. We are so happy with how quiet our house is, neighbors are jealous.

Recognized Excellence

Recognized Excellence - The Salesman was very good.

Recognized Excellence

Recognized Excellence - The installation crew was excellent

I could have gone with companies that were cheaper. You were not the cheapest company out there. I thought the quality as far as the overall process should have been better from what I was being charged. I was very dissatisfied with that. Some of the things that Dan told me were totally incorrect.

The team that installed our windows and doors were very professional, quiet and neat. My office is in my home and there was minimal distractions.

No one followed up with after the first email (email only) on the date of the scheduled installation. I had to follow up to schedule a date of the installation. Then Gulf Coast sent illegals to my house to install the windows and it seemed that no one spoke English! And to top it off I found one of the illegals in attempting to walk into my closet!!!!! So I have to say that Michael Berry is full of crap!!! Then they sell your loan the week after the installation....

Salesman bamboozled us to make a sale . . . feel like the biggest "sucker".

I have used Gulf Coast Windows for over 22 years for different installations and every time I have been 100% pleased.

Gulf Coast Windows was very courteous and professional from start to finish. Our salesman, Andy, offered some great suggestions for types of windows in different locations and he was spot on. I was a little worried about having windows installed in the summer with the AC running overtime but the crew put floor to ceiling plastic up around their work area which really helped with the heat, debris and dust getting into the rest of the house. We love our new windows and would highly recommend GCW to anyone who is looking for a professional company and exceptional quality windows.

Gulf Coast Windows, and Jeff in particular, did a great job explaining options for new windows for my house. I needed and wanted basic, modern double pane windows to replace 65 year old, thin, leaky ones. I'm pleased with the new simple single hung windows that are very similar to the original but with a couple of picture windows between two single hung ones. The house is now much better insulated from the summer heat & humidity. And it's much quieter.The installation was very smooth and efficient. The workers never seemed rushed or be in a hurry but completed installation of about 14 the first day and the remaining 5 around noon the second day. They did not make a mess anywhere, taking all old panes out and removing the old frames. They removed enormous trash barrels of the old panes leaving no glass shards in the house or yard.I look forward in a couple of years to having them replace a couple of doors.

Installation crews expertly installed windows quickly and left a clean worksite. Windows have improved our A/C and heating efficiency and helped lower our electric bills substantially.

They did a great job on the windows. The screens are not as expected. I cannot change rating from 5 stars. I would like to change it to 4 stars due to problem regarding screens.

Areas Of Satisfaction

Areas Of Satisfaction - Windows are very good. Installers were very good.

Recognized Excellence

Recognized Excellence - Sorry I didn't get the names of the installers. They were very professional and pleasant to have in my house.

Areas Of Satisfaction

Areas Of Satisfaction - They look good and considerable noise reduction

Additional Comments

Additional Comments - I never give a top rating to anyone or anything but your installers were very professional

The in installation crew was professional, timely, responsible and trustworthy.

These people were prof form beginning

Because of the installation.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how nice the people in the service department were.

Recognized Excellence

Recognized Excellence - I would recognize Adrian for exceptional service.

I would not recommend them without some caveats. I really do think that the problems for our specific situation could have been handled better.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installer.

Recognized Excellence

Recognized Excellence - I would recognize the installer for exceptional service.

Additional Comments

Additional Comments - It was a good product and the installation guys were very considerate. They did a really good job and cleaned up afterwards.

Areas For Improvement

Areas For Improvement - Gulf Coast Windows was amazing! Every aspect from sales to installation was professional and supportive!

Areas Of Satisfaction

Areas Of Satisfaction - I could contact Andy anytime during the process even after the sale and he would respond quickly and answer all of our questions.

Additional Comments

Additional Comments - Gulf Coast Windows exceeded my expectations !

Areas Of Satisfaction

Areas Of Satisfaction - The interaction with your salesman, Andy Gonzales, was always professional and timely.

Areas Of Satisfaction

Areas Of Satisfaction - I was very pleased with the means they used to contain the debris within the plastic enclosure. Then with each window installed the mess was vacuumed promptly. They worked quickly and efficiently to install 9 windows in an amazingly short time.