Initial conversations were impressive and promising. Through the early phases prior to investing in the design deposit, I felt heard and aligned with the harth team. However, once we started design selections, I kept asking where our selections were relative to my $150k budget ceiling. I was told we’d get to budget… not to worry about it yet. Every time.

After we had spent months on the design, we were finally presented the budget for our project: $250k. It was a bad experience to say the least.

The team had put custom cabinets in the proposal with other higher end pieces we didn’t need, and never asked for over a more budget friendly alternative . I wish the team had been transparent about selections early on so we could’ve said what we should be looking at, and warned against what to not add to the scope of work. I eventually had to convince harth to take the custom cabinets down to standard, which was frustrating again.

So many things turned into a negotiation that should’ve just been a conversation - but it felt like things were often considered 3 stages too late. Even the guys who did the project on site said we started the project before the kitchen was even delivered…. It was not what we were sold on.

I think Harth builders is A + …my only slight hesitation in recommending it to everyone is I think that it’s on the higher end in terms of costs, however I do think you get what you pay for and it’s worth every penny but not everybody would be OK with paying more money.

Expertise

Expertise - Everyone was wonderful! Amazing design, great project team, any concerns were always immediately addressed… really wonderful, professional team of designers and contractors

Schedule

Schedule - Couple unforeseen snafus but worked hard at schedule! End result was amazing!

Construction Quality

Construction Quality - A couple small adjustments had to be made but the team was right on it and as a client I felt “heard” ….never felt that any questions were ignored or went unanswered. Great communication!

Communication

Communication - Harth Buildes team consistently kept up with great update and answered all questions promptly

Problem Resolution

Problem Resolution - Small issues arose as with any hone and the team was right on it .. everything solved with great communication and cooperation.

Clean & Safe

Clean & Safe - My only 2 cents would be to invest in a large quantity of some higher quality drop clothes … would save a little extra work in the end.

Employees & Subcontractors

Employees & Subcontractors - Everyone was top top notch !

Trust

Trust - They have proven to me that they will be there and address any concerns

Punchlist

Punchlist - All good! B

Work Done Right

Work Done Right - Some issues with subcontractors but everything was addressed and corrected

Selection Process

Selection Process - Love all the finished work !

Final Design

Final Design - Absolutely thrilled with the final results. Just beautiful!!!

Creative Solution

Creative Solution - Very helpful with finding great options which helped keep me within range of the budget

Client For Life

Client For Life - I am a repeat client!

Better Service

Better Service - I think it would be really good if there was a designated day when the project leader actually went over how everything works with you like actually shows you how the dishwasher works. Shows you how the washer and dryer work …I’ve had a little bit of trouble, figuring out how to work the washer and dryer, I was provided with all of the instruction manuals, but I think just a once over to familiarize you with your new products would be helpful. I realize that’s additional time but I personally think that that would be kind of helpful.

Change Anything

Change Anything - I really don’t think I would’ve changed everything. I’m just thrilled with the final result.

Additional Comments

Additional Comments - I think you’re all wonderful and I mean that!!! Thank you for everything 💞 ( ps this Anita not Corky)

HHS

Additional Comments

Additional Comments - Well done. Jeff has done a great job on a series of projects.

I was very pleased with all my interactions with the Harth team. They walk you through the process and ensure they answer all of your questions as they arise.

Creative Solution

Creative Solution - I would not use any other

Additional Comments

Additional Comments - I would not use any other contractor!

Thus far, I am very happy with the care and attention provided to my project. I have no reason to believe the job will not be completed in scope and effectively.

Employees & Subcontractors

Employees & Subcontractors - Everyone was professional and courteous to deal with

Additional Comments

Additional Comments - I enjoyed working with Harth Builders. I found them knowledgeable, efficient, timely and overall a pleasure to work with.

Excellent organization and communication with clients. High quality craftsmanship and design. Friendly, supportive, and accommodating staff in both design and build processes.

Areas Of Satisfaction

Areas Of Satisfaction - Communication and problem solving by project manager and Harth carpenters. Outstanding craftsmanship in carpentry, tile installation, and painting. Memorably excellent work on the design process by Amy, Jen, and Katie P; Excellent work on the build process by Chris, Jeff, Brian, and Tim. Scott was an excellent subcontracted worker.

Client For Life

Client For Life - Harth would definitely be the first place we would start to look when home repairs and/or renovation is needed.

Additional Comments

Additional Comments - The remaining projects for our home are smaller scale, and we would likely be inquiring with Harth Home Services for them. Keeping costs competitive with other quality contractors would ensure that we continue choosing Harth for this work.

Expectations & Improvements

Expectations & Improvements - My expectations were met, and there's not much to improve.

Definitely will and have recommended Harth to friends. Family, friends and all those who have had an occasion to come in to addition have commented how amazing it looks and feels and the quality of the workmanship

Employees & Subcontractors

Employees & Subcontractors - All the employees and subcontractors were the best. From the project manager, Kevin Heayn, Construction manager Rodney Beatty, architect Tyler Gilbert and design consultant Suzanne Zukowski to plumbing, heating, electrical contractors - all are part of an A-team.

Selection Process

Selection Process - Suzanne Zukowski provided excellent guidance through the selection of all the pieces needed for my project

Final Design

Final Design - Tyler Gilbert understood what my finished project needed to be and planned it perfectly

Creative Solution

Creative Solution - On several occasions the team needed to find solutions to unexpected issues and did it perfectly

Areas Of Satisfaction

Areas Of Satisfaction - The overall design of the project and how it fits my needs is the best

The work was excellent. The planning wasn't so good.

Areas Of Satisfaction

Areas Of Satisfaction - We felt that the project managers were on top of everything and were floored by how quickly our dissatisfaction with something was corrected.

Additional Comments

Additional Comments - We were so impressed with the quality and scheduling of all of the work--including the punch list. We would especially like to thank Chris Tilstra for doing such an amazing job running the project and handling all of our concerns.

The team and quality from our recent project was not as good as our previous project. After the first project I would have absolutely recommended Harth to anyone and completely felt like they were worth the money. After the most recent work I would be hesitant to recommend Harth and did not feel like they were worth what we were paying.

We’ve already recommended HHS to neighbors and Harth is on the list for an addition we’re considering

Harth Builders was extremely efficient and responsive. They do quality work. We are very pleased with the outcome. They have been very responsive to the minor issues which have surfaced since the completion of the project.

They did a great job.

The team is professional and courteous. Offers great design options and works with you to assure you get what you want. they make it easy.

Communication

Communication - the home office team is very accessible and responsive. the Project Management team is always available and answers immediately.

Professional & Organized

Professional & Organized - 100%

Clean & Safe

Clean & Safe - very clean...never know they were there!

Creative Solution

Creative Solution - David!!!

Budget

Budget - you get what you pay for so maybe a bit more expensive BUT...

Additional Comments

Additional Comments - Everyone all the way to Greg at the top has been a pleasure

our kitchen project went very smoothly. No delays. whole experience was very smooth.

Additional Comments

Additional Comments - kevin was great to work with. Nicest guy plus really was good at his job and did great work.

The Harth team is exceptional. They work to determine your needs, find solutions, and complete things on time!

A good option if you have a mixed assortment of tasks around the home. Get everything taken care at once!

Harth did an excellent job with a one-room remodel, creating a beautiful and professional space. I would certainly recommend Harth to anyone who wants a high-quality design and build experience with the ability to incorporate some custom details into the design process. The only downside I would call-out is that Harth is among the most expensive options we considered.

They do good work and stand behind it. I would recommend them taking the grades below into consideration.

I have recommended Harth to everyone I know. They made everything about the process easy and I’m thrilled with the result.

We had an excellent experience with Harth Builders.. From the quote to the final walk-through, each person we dealt with conducted themselves in a very professional yet personable manner. Evan, Michael, Kevin and even the behind the scenes office personnel were all so nice, organized and left me feeling confidant that everything was under control and that the finished work would be top-notch. And it was!

HHS does excellent work

They had some lack of attention to detail.

Needed a small project done very quickly to accommodate a larger schedule, and Harth stepped in and did it right away.

Lovely group to work with, don’t have to worry about getting permits or hiring contractors. You can rest assured your project will come to life just as designed and with the highest quality workmanship. I will use them for any future projects as well!

We started this process over two years before we even signed paperwork. Greg was willing to answer a million questions and come to our house multiple times to help us decide what direction made most sense and was most in line with our end goals.

The company stands by their work. They completed the work to my satisfaction. They did an excellent job.

This is the second time I've used Harth Home Services for work at my house, and they are responsive and thorough.

Our previous experience with Harth was very positive. However, in this case the Harth representative who managed our project did not seem invested in ensuring the project went smoothly. One example: When a quote from a subcontractor came back incomplete, he said to us "maybe he didn't want to bid on that part of the job," rather than getting back to the subcontractor to ask about it - which we would have expected him to do before sharing the quote with us. This sort of thing happened over and over again. It seemed to us that he felt his sole job was to assign a subcontractor and let us deal with managing the rest. While the end result was satisfactory, we were quite frustrated with how it went, and would not recommend Harth based on this job. Our dissatisfaction was mostly with this one person - others we've interacted with at Harth have been responsive and proactive. Overall, I'm on the fence as to whether to use Harth again, or recommend their services.

Harth has a 2 year warranty on all of their work; they stand behind all of the work that's contracted; this is SO important to me!

We have already been asked if we would recommend Harth Builders by another couple and have done so.

Definitely. Very professional.

Everything was done quickly, efficiently, and, I think, well but was very, very expensive. It appears that they carry a lot of overhead which, of course, gets passed on to the customer.

Harth is my first call when I have a home repair or renovation project.

We appreciate the openness to creative/wacky ideas that Harth provided during this project. No one laughed when we proposed a pool in a basement that didn't exist. Instead, they helped us make that a reality! The design of the new space, as well as the real time adjustments, were always focused on our needs and our style. We appreciate being a part of the trade team, as some activities we opted to complete ourselves. As for oversight and keeping all balls in the air, we can't say enough about the project management! The focus on quality and workmanship was ever-present. We always had peace of mind during the build and feel good that it will continue through our warranty period.

Exceptional work and couldn’t be happier with the end results. Chris tilstra was amazing and a great leader for the project. All the crews were great. Everyone was respectful of our home and just nice people.

Harth is a group of the highest quality skilled designers and builders. They are truly an “all in one” operation. They are well organized, knowledgeable, and produce some of the very best work I’ve seen in the the Philadelphia suburban area. They’re a pleasure to work with.

It is expensive, and it takes a long time.

Harth is focused on large suburban projects and does those well. They are not a good fit for smaller urban renovations due to the lack of consistent oversight and deprioritization of these smaller projects.

Our renovation turned out exactly as planned with the excellent design process with Harth.

Harth is not for everyone. Nice design, high prices.

They were excellent; they were on the pricey side, but you get what you pay for, and they were very good at catching the details and changes.

Our experience with Harth was very mixed - some very good, some bad. Because of that, I don't think I would be ready to recommend to a friend without a few warnings. Our opinion is viable to change after an experience with Harth in "less precedented" times. Its hard to tell what was caused by the timing we were renovating versus Harth itself.

We are very happy with their work and service.

We are extremely happy with our kitchen.

workmanship is fine, project management a disaster

I will recommend Harth Builders because from the start they outline what they will do to complete the project, how long it will take to complete the work, they communicate with us while the work is being done and they stand behind the work they do.