I enjoyed working with the team- from start to finish, and appreciate how they worked to resolve some issues beyond the initial warranty period. I've referred several opportunities to Michael and team already.
Heritage Pools is the epitome of customer service from the first point of contact. From designer, office staff, construction team, and owners, they were always there to answer our plethora of questions and be flexible with the few challenges that arose as a result of customer indecision and COVID product production. Our designer, David Friedland, created a beautiful pool design and layout based on our vision and the yard's limitations. Mackenzie and Calvin, our main point of contact during construction, were an endless pool of positivity and patience. Conception - design - build - service...Heritage Pools gets an A+ in our book.
Overall extremely pleased with the experience. Some minor issues, but with a project of this scope those things are inevitable.
Too many contractors working on the job. Heritage Pools has very few people of their own doing the work.