Very efficient. They were here when they said they would be and didn't leave me hanging.

I have two black marks; it doesn't affect the craftsmanship, but it affects the company and the way things are represented.

They did a good job on my roof.

The installers were very professional. They kept me updated throughout the process.

I would strongly recommend home genius exteriors. Great job, expertise and value.

I was very pleased from the start to the end I would recommend them to family and friends thank you so much you for doing a fantastic job!

As a License Drone operator, i have look and inspected my roof and workmen ship ,, nice job done !!!

I have already recommended them to two of my friends.

They were quick, efficient, friendly, and very professional.

Great experience super helpful

Excellent service and work

Everyone was exceptional. Dan put in a lot of work to help. I am very appreciative of him and his crew.

I was very impressed with Home Genius Exteriors and their quality work and dedication. The workers were very efficient in getting the roofing work done.

I have already done so!

I was extremely satisfied with all parties I dealt with. Everyone was very professional and kind. My door is gorgeous I love it. Thank you so much

The workers were really good about cleaning up the work. They were professional and took pride in their work.

Met expectatons

They did the roofing four months ago. I have a leak, and they haven't fixed it yet.

The crew was extremely fast and efficient

Excellent experience. So quick and a job well done!

Overall, Home Genius Exteriors did a really good job.

Not at all good ,my attic fan is not over the opening. After contacting the company and sending pictures they told me it was correct. They do not honnor there warrentys never again.

The crew did a wonderful job, I am very pleased!

Home Genius Exteriors is amazing! I have been impressed throughout the whole process with their high level of professionalism and depth of expertise. Every person I have met throughout my project has been a dream! I honestly believe they care as much about my home and doing what is best for me and my family as I do. I highly recommend!

Long story about my incredible experience so far below: Our roof and siding were older, losing grit and fading, and we had lost some shingles in a storm. After having another company out that was okay/average, I did some research and read a ton of reviews. Home Genius Exteriors really stood out from the rest, so we decided to setup an appointment.

Our Home Remodeling Expert was named John and he was the best! He did a complete and thorough inspection of our home inside and out (including using a drone). He even went up into our attic mid-summer to see what was going on under the roof. He then took us though all of the photos and videos and explained what was happening. He also listened to what we were hoping to improve. He provided multiple options and recommendations and answered all of our questions and concerns. Next thing I knew we were creating models of our actual home and toggling between different colors, styles, materials, etc. John was extremely patient as it took a while for us to get it dialed in just right. He wrote up our project, helped to find some discounts and areas we could save money to stay within our budget without compromising the end result we were now in love with. We decided to get a roof, siding, windows, patio door, and gutter replacement to completely makeover and modernize our home.

The next day we were contacted by our Home Genius project coordinators Tiffany and Beth to schedule our roof install and to have a technician out to remeasure and confirm our windows/patio door order. I figured it would be a while to get on the schedule...They blew me away. Measurement appointment tomorrow and roof install the next day! Our measurement technician was named Frank and he arrived on time, took off his shoes without being asked (love that), and his attention to detail was impeccable. He even went as far as to reconfirm our order and to walk us through what to expect with the windows and patio door install.

That afternoon Brandon, our Home Genius Project Manager for the roof install, called to introduce himself and provide a detailed timeline for the day of the install and to see if we had any questions. He also informed us when the dumpster and materials would arrive that evening. The next morning Brandon and the roofing installation crew showed up at 7:00 and began prepping our home, including hanging tarps from the roof to protect our landscaping and even moving all of our deck & patio furniture out into the yard for protection. Then the work really started - the crew was incredibly fast and efficient! They had all of the old roof off in less than 3hrs. By lunch they were done laying the new underlayment and starting to put on shingles. They worked non-stop. The roof was finished by 8:00 and what I really appreciate, is they spent almost an hour cleaning up the jobsite and even using magnets to make sure no nails were left behind in the grass or landscaping. Brandon was terrific throughout the project. He provided detailed explanations of what was happening, provided updates on timing and progress, answered all of our questions, and made sure that the installation was perfect. He even came by the next day to do a second final walkthrough to make sure nothing was missed since it was getting dark the night before.

Roof looks amazing and we could not be happier! Can not wait for the next stages of our home transformation!

The job I paid for did not get done

I hesitated to complete this now, since some corrections are still outstanding. If these things are fixed I will revise this and give them much better marks. I was very impressed and happy with the cleanup and asphalt shingle installation, but the accent medal roof was delayed, then poorly done, and remains in need of correction. Supposedly that correction will happen today or tomorrow. Also a tiny bit of siding was damaged and still needs to be repaired, which should also happen yet this week, and I was promised some documentation on the warranty that has not yet been received. If all these things are corrected as promised I will change this to 5 stars.

Home Genius did an excellent job from beginning to finish, I would recommend them to anybody who needs home improvement!!

Worst home improvement experience I've ever had. Nobody knew what the other guy was doing. Didn't show up on the scheduled day at 7am, then would be here later that day. I waited around all day, finally got the call at 3pm that they'd start next day. They were here for 15 hours!! Ridiculous. Debris, nails, etc all over the yard and driveway. Several plants crushed in the garden. Black smudges on the siding. Dumpster not taken away as promised. My car was trapped in the garage from Wednesday afternoon til the following Monday. Workers MIA for the better part of 2 hours midday, except for one sleeping in my garage.

Dozens of nails and trash left behind even when they were made aware there is a toddler and dog here.

The finished product was fine. Their customer service was horrible. Their project manager, Andrew, cussed me out. There was an issue where there was leakage in the roof. Andrew told me he had too much stuff to do and cussed. When I asked him to apologize, he threatened to leave without fixing the roof. The sales experience was fine. When Home Genius Exteriors - Cleveland found out that I had changed my rating from five stars to one star, they seemed to care more about winning an award than taking care of their customers.

Work was done but the contract didn’t say what was done and what the names of the materials were used. Also I was told that the back of my garage where the aluminum panel came off would be covered with some type of material. It took quite a few calls to the service company to get it done by the next month which was only putting the aluminum panel back up. Wayyy too expensive.

The sales woman was very knowledgeable, however the team did not speak English and it was difficult to communicate with them. The project manager showed up once at the beginning and never saw him again. The project was not started on the date promised and the steps to complete the gutters after the roof was delayed by several days. I was inconvenienced throughout the entire project.

I’m still waiting for my windows

Your company seems a little pushy.
The weekend was done I was told it would be wednesday not monday.

They were timely, they did what they said they would do, the materials were high quality. I was 110% satisfied.

No - not for the high price they charged. For sure oversold and under-delivered given what the job cost.

The work was done fast and cleanup was excellent. Very well organized team of workers.

They did ok

Price is TOO high

I would recommend to friends and family.

Was told one thing on financing and then when contract comes in was NOT what was agreed upon!! Unfortunately, work was already started! :( See comments about clean up and damage

could not understand the workers although they did a good job. Andrew Holko was never available and they left a fan on the roof that was not working.

Quick to get approved. Showed what your options and of prices and products available quoted price and time frame. Answer all questions and help find a budget you can afford. 4 days later got a new roof in one day.
Clean install look great.. fair price too.J

Wouldn't recommend to my worst enemy.

I don't know anyone who would agree to spend so much.