My personal experience felt middle of the road. Not particularly exceptional enough to recommend.

Yes I would recommend Home Genius to a friend
Because I am very pleased with the results and quality of the product and workmanship

Install crew was on time and obviously knew what they were doing. Job finished same day.

I would caution someone to look out for poor work-site preparation and clean-up.

Very efficient

They have multiple options and sources for materials with competitive pricing.

I strongly recommend Home Genius Exteriors for your roofing job. They are "roofing geniuses".

Poor customer service

Yes

All the professionals I met were very knowledgeable and responded to my questions with courtesy.

N/A

I enjoyed the company was not trying to make a sale. Gave information to make decision no pressure.

They were friendly, courteous and professional

The company was a joy to work with - responsive, diligent, and informative. Kept us informed at every step. and had the most competitive price.

The Roof and siding project went very well. Everything was completed and cleaned up.

I was not happy about coming home and being told that one of the workers foot went through the ceiling of my house and the truck that bought the supplies for the roof but a crack in my driveway after working all day had to come home to that I was very upset because when I left home things were ok.

Roof was completed quickly and I am satisfied, however, sales person did not encourage me to contact my insurance and it turns out I probably should have. He said you can call if you want but they probably won't pay for it. Price was a fair retail price but I am finding cheaper now.

Business did not clearly convey information to me during the process. A selling point during the sales brief was the ability to track the status of the roof with online photos. These were not available during the install or only available sporadically. The crew worked past dark -- would have preferred they return the following day to complete the job without a rush. The crew removed gutters and the business did not follow up with me to explain their removal; they did not provide an estimate I requested to replace the gutters when I asked. Numerous reps meant that I was often redirected to contact another person to address a question or issue.

This is a great company very professional. I highly recommend this company to anyone who is interested in getting a new roof or repair.

Roof looks wonderful, crew did excellent job, including cleaning area around the house when done.

The roof replacement work appears to have been done correctly.

I was not home during the installation

I am pleased with the customer service that I received from Home Genius.

Good job

Roof leak occurred following install (2-weeks after). My I Insurance company had to intervened to repair as HG unable to locate issue.