Informative, quality work and materials, "on time" more than most contractors but not perfect
Would recommend Home Genius Exteriors without question.
1) Home Genius Exteriors consultant indicated they were an elite contractor - but I was disappointed on details by Roofers and Gutter team.
2) Very hard to find someone after job was done and was starting to get uncomfortable.
3) No inspection by Home Genius Exteriors after job were completed.
no
Called the project manager and reported about some more nails which were left on the roof after all the installation is complete. No one has come to take them away. Nails were all over the yard probably the left out nails on the roof are falling down when wind blows hard. Collected more than 20-30 nails in the course of 3 days after the installation.
Will never recommend and advise anyone to stay away. The sales person lied , contractors installed the wrong roofing material, and getting resolution for any problem requires exorbitant hours.
Ultimately, most of the estimating and construction crew staff are very unprofessional.
YES
From the beginning to the end; Home Genius Exteriors Project Manager maintained me informed of all the work being done.
We just had the brand new roof. The crew team had done the good job.
I would like to comment the project manager, Todd Kijanka specially. Todd is very professional and knowledgeable. He explains our questions are very clearly and detail. He also gives us the good suggestions on behalf of our benefit. Thank you so much Todd.
Communication was horrible, my calls went unanswered, everything i was told would happen did not happen, they left debris all over the outside of the house. No one came to inspect the work as promised.
Very expensive for a mediocre job and customer service
I would have recommended two months ago but have since developed 2 leaks in my ceilings
Everything the promised was carried out professionally ...
Yes would 100% recommend to anybody in need of any home repairs
Yes . Very impresso
I was satisfied with their manner, as well as work, and would recommend to a friend.
Really bad
Quality work in one day removed 2 layer old shingles nails and felt cut in gable roof vent in cut roof intake vent on back roof ,installed owenscorning roof shingles with up graded underlinement not felt installed ice snow edge guard removed all old rain gutters and downspouts , installed new gutters and spouts. removed all exterior trim. Replaced all trim with new and installed new sofit vinyl underneath entire porch roof .Very high price . paid more than I expected but quality of materials and workmanship and complete clean up of all material down to last nail into dumpster was worth it. All this in one day. the crew started wendsday 7:30 AM, they where gone 5:PM wendsday. Daybreak on thursday my property look like no one was working there except for the beautiful new roof and trim. It looks almost like a bran new house.
on time, professional great clean up
They were quick and neat. My issue with them was that not one person spoke English so I could not communicate with them. That did cause 1 issue for me, which by the time I found out, was too late to correct
Very professional and great crew and management
Did a good job and listened to my concerns.
If you try to call with any questions, you get a menu prompt, and when you choose any number, you get a busy signal. I had 2 attic fans on the roof, and wanted to keep 1, but because no one spoke English I could not relate what I wanted until the project manager showed up, but by then, it was too late. The project manager was supposed to come when the job was done to get payment, but he never showed up. Although they seemingly did good work, I was very disappointed that there was no communication. For the price I paid, there should be at least 1 person with the crew that can communicate with the homeowner.
lousy company liars
Good Job
I would like to thank and commend all of the Home.Genius team for their work ethic and professionalism.A special acknowledgement to Breanna for scheduling and organizing.We had a totally unexpected operation occur on our street the day of dumpster and material delivery, and she worked right around it.Even text replied to me while she was on an airline! And, Home Genius allowed us to combine our roof replacement WITH a skyline and front entry replacent!
I would definitely recommend Home Genius Exteriors
Home Genius Exteriors were so professional and well organized; from the initial contact to the final walk-thru!
We are very pleased with the Roofing Company and the quality of workmanship, quality of materials used, andthe Staff we communicated with. It is like a breath of fresh air dealing with a business that follows through and completes the job with the customer in mind. We highly recommend these guys. The Mingrones
From start to finish the company was professional, clean, knowledgeable.
Home Genius has done a wonderful job each time they have done work on our home. Their employees are always on time, professional and work hard to get the job done in a timely manner. I highly recommend Home Genius for roofing, sidings, or any construction needs.
It was a great experience.
They were very good.
If someone wanted to go through with them, I would have certain warnings regarding the communication issues. I would say more oversight and communication with the crew who is doing the work. The communication doesn't move forward into the latter stages, as far as implementation.
The owner of the company is an absolute coward. If anything goes wrong on your job, you can best believe, he will be non-existent.
The service was fast. The employees were efficient. Everything was on schedule. It was a minor inconvenience to me being home as well,
The company was very good at selling me the roof. After the roof was installed, I noticed I had an issue that was not there prior to the installation, and it was very hard to get in touch with someone. The issue has still not been resolved. They don't return my phone calls or text messages. They told me I had to pay for the roof that has an issue now that wasn't an issue before.
Their subcontractors need to be watched. I had my driveway repaved the week before and the guy ripped my driveway apart when he delivered the dumpster.
I already recommend the company.
I was very happy with them and the work so far. It is a roof, so you do not know. Maybe after the first winter, you can call me back and make sure everything went well.
Don't take the first bid they give you; that is the highest bid. Look around before accepting. It is definitely a scandal and no one is guaranteeing anything. I don't know if I will get my gutters done, and I can't get in touch with anyone, and no one returns your messages.
When it came to my home, the crew was careless and did not consider safety when doing my roof, which is a two-story home.
I appreciate their help, knowledge, and patience with everything.
They were very professional, polite, and they did excellent work.
Do not hire this company. They're unprofessional, and they do not provide what they say they're going to provide.
I gave this a three based on the cost. The workmanship was professional. If cost is more of an issue for someone looking at a new roof, I might hesitate recommending National Service Group. It just depends.
They did excellent work. They were safe and did it in a timely manner.
The whole process from start to finish was very professional with National Service Group. They took time to walk me through the pre-installation process. They told me what to expect and what they saw on the roof. Likewise, they even went in my attic. They gave me and my wife the details of what I needed and recommended things to defer. Other companies mirrored each other and I went with Home Genius. I appreciated the time they spent with me to work out the details of how the job would be done. Because of my experience, I would recommend National Service Group to anyone that wants quality work done. The price was not the cheapest, but you get what you pay for.
I was definitely was oversold. The man that sold me the project did not give me what he sold me. He didn't complete the promise for the gutter covers. That was horrible of this man to do this to me. I am a first time homeowner, and I am not used to being treated like this. He was conman.