Home Genius has not completed my job even after many attempts to contact them about it. I am very disappointed and regret my decision to use them.

The installation team did very good work in oppressive heat.

The roofing job was completed on July 2 to my satisfaction.
However The workers left a large quantity of lumber and other roofing materials in my backyard
I have made 3 phone calls and sent an email to Andy Leach at Home Genius Exteriors since July 5 requesting the removal of these items. I have NOT RECEIVED A RESPONSE FROM ANYONE AT THIS COMPANY

With time to reflect on this, I wish I would have gotten more quotes. With talking with other firends neighbors, and family I feel as though i majorly overpaid for the work that was done.

I paid them with $1,000 check and they lost it. Was not happy about it called me a month later and told me I still would have to pay the deposit, 😡

The estimate was about what I was expecting, but the job was scheduled much sooner than expected. The work started on schedule and was completed in a timely manner (two days).

Process was comfortable and efficient from beginning to end.

Absolutely not. I would never hire this company for any job whatsoever.

Not recommending

strong work ethics, hard working, and professional.

I would never recommend Home Genius Exteriors.

Very easy to work with.

Workers did good work as far as I can tell but the people in charge seemed really unorganized. The costumer service was kind of a big selling point from what the inspector told me so this was very disappointing.

Communication was difficult with the crew. After what I paid for the project you would think I would be able to at least talk to someone who could understand me. Always had to wait for Luke Miller (project Manager) to show up and he even had a difficult time.

Very thorough, price was right and the job was completed within a week.

Knowledgeable salespeople and quality of work.

A pleasant experience all around!

none

The estimator, project managers and crew were very thorough, skilled and prompt.

We had a leaking roof after a couple days of rain; Home Genius was quick to visit, diagnose the issue, get the work scheduled, and completed.
After the job was done, we had a minor issue with a box gutter leak but Home Genius responded immediately and fixed it. I am very pleased with the communication and transparency throughout the work.

The overall experience was great. The roof was completed in one day and everything was cleaned up before the crew left.

Im very pleased with my overall experience from begining to end ..

Home Genius Exteriors knocked on my door on a Thursday. I had never heard of them before. They were in the area doing other roofs and giving out free quotes. The next day the salesman met me after work and gave us a no pressure quote. The quote and company were very impressive so we moved ahead with them. The next week I had a brand new roof installed with a 50 year guarantee.

Great work ethics the explanation of what was needed was spot on

I will NEVER recommend Home Genius to any of my friends, family or people who asked who did my roof!

I would recommend not letting them rush the whole process.

very professional from start to finish,would highly recommend this team

Luke our project manager and Ben our sales person, were amazing. Mike the regional manager even called me to resolve an issue, all hands on deck and I appreciated that!

craftmanship very poor

Crew arrived on time, roof was removed and replaced in 5 hours

The project manager’s supervisory knowledge is none. He (Tyler) didn’t even stay on site the first two days. When he did show up on the fourth and fifth day of a one day project, he stayed in his truck the entire time. He never created a punch list. He did not follow up on any of the punch list items that I, yes that’s right the customer, provided to him. He never told the crew on site what was on the customer-provide punch list. He took aerial photos from 50 feet away and thought that was enough of an inspection to determine if water could infiltrate the roof.
The salesman (Anthony) showed me a different gutter hanger than was used. When I asked about the gutter hanger, I was told by the project manager that they don’t use that gutter hanger with leaf guard. When I asked about the gutter hanger to the project managers supervisor (Dustin), I was told that the gutters were hung with the correct hangers. But when the second crew came to repair the gutters, he told me that the gutter hangers, which I was originally shown, should have been used which he used to repair one of the gutters on the punch list. That is called bait and switch.

Crews arrived promptly

I don’t usually recommend companies to other people

Omgoodness, great sales person, fantastic Crew supervisor.. very quick fast install

I am happy with the work done and the people I dealt with, the only problem I have is the price was very expensive and my friends (we're in our late 20s) usually need a more budget friendly option.

Wonderful experience! Would recommend.

Is asked or know of a person will reccomend

I had the roof on in less than a week from the contract date. They did a great job.

Quick and professional service. Great cleanup! I am very happy with my new roof.

Problems not being taken care of

Not sure yet. Done quickly and looks great! Have an issue that needs resolved.

Good experience with efficiency of workers who worked tirelessly until job was done. Left premises spotless when the job was completed.

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I was told drop clothes would be used and they would clean up thoroughly around the house. I've picked up over 30 nails, a box of sharp aluminum scraps scattered everywhere, and torn shingles from all around mine and my neighbors' yards. I had to go onto my roof and collect a decent amount of debris (nails, siding scraps, trim scraps, wood shaving/splinters) left on the lower roofs.I was told they would address several small issues and assured they would be back out to fix, but they never came.The roofers packed up and left with two sections of the roof still needing to be replaced and the PM had to have them come back and complete. Those sections are were walked on a lot from the crew that did the siding and have small tears in some shingles.They left spare material in my lawn for months after completing the job, killing substantial portions of grass.After finishing re-siding my house, two sections fell off the house just 2 weeks after they wrapped. It's been three months and a dozen appointments to come out and fix, each one they don't show up and don't contact me regarding to cancel. This might be because I'm on my 4th project manager for the job.

Home Genius' staff is very professional. What I was told for the project happened and the job was completed professionally. I would highly recommend Home Genius to anyone who need a roof. My pictures of the completed work are beautiful. My husband and I are very well pleased with the job. Thank you staff at Home Genius.

The company is professional, staff are nice. I had to help them identify the issue but I find myself doing that with everything. I have lots of common sense so it is easy to investigate further than most people. I had to have the guys come back to fix a few things but overall I was very satisfied. My advice is for you to try to investigate your problem on your own or together with them so that you can understand the issue better.

My experience with Home Genius was exceptional from the moment the sales rep showed up. The communication was as good as it gets. It took a few conversations, but Home Genius was able to offer me a price that fit within my budget. All phone correspondence was informative, productive, and stress free. Project manager was on site periodically to ensure the project was progressing according to planned. He was also available via phone all hours to address any questions. The crew displayed exemplary workmanship and efficiency. My property was free of any debris usually left behind by most roofing crews. I highly recommend this company for all of the reasons stated above!

Very pleased with my new roof. The Home Genius Exteriors Inc were very polite, and understanding. Wonderful people to deal with. There was no pressure to buy, and no bad talking about my previous estimates. Would highly recommend.

Originally had a door-to-door visit. The time came to calling HGE, I remember left a good impression with me. Was called in advance, planned and plotted. Job was completed in no time. I really thought parking would be the worst but I was thoroughly impressed! Thank you!

Quality & efficient workmanship. Very satisfied with the entire installation process.