They have done a wonderful job from start to finish.
Not happy with the performance of Home Genius
They should check the price. I didn't get three bids like I normally do. The quality of work was excellent.
I thought they were professional and cleaned up well. I have children around, so that was perfect. They were on time. They came and did the job and it looks great. It was needed and I am very satisfied.
See below.
The salesman was absolutely tremendous in terms of explaining to us what we were getting involved with, and explaining the financing options that they had available. When there was a problem, the company stepped in and solved it immediately. They acted the way you would want the company to when they are working on a big project in your house.
We’ve got to know about Home Genius by Instagram and contacted through their add on a lazy Saturday morning. Before noon, we had an appointment scheduled. The gentleman that showed up was incredible well educated about Home exteriors (We were looking to upgrade / renew our siding) and his advice was spot on. We made a downpayment and schedule the beginning of the project to start 60 day later. At about 30 days, we got news that the materials were ready and that they can start earlier. The crew that came was spectacular. They showed up to work every day that week from sunrise to sunsets. They were done in 7 days. The job comprised 3 sides of the house and 3 bay windows using Hardie plank materials. They removed the old vinyl, and wrapped the walls with a Tyvek like product. They uncovered and replaced every single piece of wood that was or could be compromised, reframed the garage door and caulked all unions. My home became really silent. This siding was a real step up in insulation (Thermal and sound improved).
But the most important thing to remark about Home genius is their work ethics and the quality of work they did. They did a great job.
Overall I was not pleased with the experience. At the end of the day I am not worried about the workmanship, but I did not care for the high pressure sales process where we were told the only way to get the price quoted was to sign that day. It meant we moved quickly and some of the details we discussed during the sale got lost by the time the crew showed up.
I was delighted with their work. They were prompt, arrived when they said they would, and I'm very happy.
Quick and responsive.
I was very disappointed because the roofers damaged the line set connected to my HVAC System and decided it wasn’t their responsibility to repair it. They didn’t even offer to aleast pay part of the cost to repair the line. I was very disappointed and will not recommend their company.
The service was good. The salesman was very professional.
It was just ok
Quick and Efficient! Great service and quality of materials.
Everyone was courteous and professional. The work was outstanding with no issues.
Yes
This company were very professional in all aspects. They did a great job and I would highly recommend them.
Overall good experience I could tell certain individuals were new and need more training and a full understanding on the products they are selling to the consumer on presenting accurate communication and acknowledgement. Our salesperson Tom Morris was very good. He made sure that any inquiries were followed through with his team members if we could not get a response directly from them.
Received written offer for 50% off cost of materials + additional $500 off. Made it crystal clear that I intended to receive those discounts when signed contract. But HG refuses to provide proof that I did. Salesman seemed to be simply negotiating highest price I would accept with no regard for discount. With hindsight it seems crystal clear to me that HG never had any intention to honor discounts offered. I feel like I have been victimized by a classic bait & switch sales tactic which is illegal in Virginia & suspect many/most other states. See item A8 of this link: https://law.lis.virginia.gov/vacode/title59.1/chapter17/section59.1-200/
Good Job well done
Everything was great. Home Genius Exteriors does good work.
The entire process was smooth and easy! I am more than pleased with this company, and especially happy about my new roof!
Great price, quality workmanship, and timely service are reasons why I would recommend Home Genius.
The crew was very nice and friendly they walk me through the steps and asked me questions how did I like the service they were wonderful I would recommend them anytime
Yes
Everyone was kind and explained everything they were going to do and finished on time
Great value for the work. Very knowledgeable salesman. David Jenny took his time during his initial inspection and looked at things other companies didn’t. It felt like he really cared about us and our home and wasn’t just trying to make a quick sale. We were very impressed with him.