Ever since they installed the door, my heating system is working 200 percent better, and I appreciate everything they did for me.
Horrible customer service, over priced hustlers.
The sale representative was very helpful and knowledgeable. The installation team was also very polite, knowledgeable, and fully explained warranty and product operation. They did a professional, and efficient installation. We would call them again for other projects.
Every encounter was pleasant and professional. The windows are phenomenal, from the noise canceling to the ease of use. The work was done expeditiously and the clean up was as if they never came!
The three men that came to my home, Daris or Davis, Gabriel, and Juan were extremely polite, and worked diligently to install my “new and beautiful”, front entrance door. They were very careful to make sure that my collectible plates, on the inside wall of my home were carefully taken down before they got started. I was impressed with the care and the way they worked, to make sure that the materials used fit to the best that they were able to accomplish. They included me and informed me about the threshold, and molding, before and during the entire installation process. I love the color of the Colonial Barn RED, and style of my new door! The black hardware and style are perfect. Thank you for a peep hole, also. I am so happy with the way it turned out. I have only one thing that I have to do in about 6 weeks, and that is to paint a piece of unfinished wood to the lower bottom of the door, white. Kind of like a kick plate, to make a perfect fit. They added it to give the threshold & door an attractive look, because the flashing would not fit properly. A sign with Homefix was placed in my yard for advertisement. Thank you so, very much! I love it!!!! It is so, beautiful! Just what I wanted!!!
They did a great job.
They did a beautiful job and they where fast .They cleaned up behind here self and everything. They didn't waste any time
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It was perfect for what I needed and looks great.
The installation went smoothly. The team were on point of their arrival. They were professional and did not hesitate to answer any of my questions. The windows look good. They did a great job from start to finish.
HomeFix Custom Remodeling Norfolk is friendly, personable and has good quality.
Very friendly and polite.
The installer did an excellent job, He was efficient, and I was totally satisfied.
I got in touch with HomeFix Cutsom Remodeling through BJ's Home Improvement. HomeFix charged me more than the quoted price by BJ even though BJ's are their subcontractors.
The supervisor was professional, detailed in explaining the project details before, during and after completion, and completed the project in a timely manner.
HomeFix has great workmanship, craftsmanship, and customer service.
The workmen were professional and ensured everything was done correctly.
HomeFix Custom Remodeling Norfolk ordered the incorrect door, and they forgot the trim that was needed with it. They put white caulking on an almond door. I told them to get plastic molding for the door, and they got wood, which immediately warped. I am not happy for this $2,000 door that looks bad. I will never refer them unless they fix it. I am likely to leave a negative comment on their site.
Yes I would recommend to family and friends.
Very professional
I would recommend HomeFix to all of my friends and family.
The workers arrived on time and the job done in a timely manner. Very satisfied with the installation of our new door.
I highly recommend this company to anyone looking to have work done on their home.
When they finished the windows, they left the old windows on the grass, and it discolored my grass. I also noticed that when it rains, I smell an odor coming from the windows, and I need someone to check it out. You can smell it when it is damp.
I was not particularly impressed with the craftsmanship of the installer. He seemed more intent to provide exac tly what was listed in the contractrther than ensuring that the customer was happy with the product. He removed an architectural feature and would have not rplaced it had I not made it an issue. He also didn't try to wipe down and remove dirt and spider webs in the area he was covering. I also see where rather than informing me that a piece of trim was rotting and should be removed, he simply cover around it and left the rotting wood exposed.
Excellent customer service from the start to the finish
Very happy with the work!
Everyone from the company I dealt with were very nice and courteous.
They did good.
I will highly recommend HomeFix to any and all friends! Excellent, Excellent service!!!
The work done on our roof is excellent, however the product is expensive. When my original roof was removed I got a call stating that my roof decking needed to be replace and now the price was almost double. The person then said that no more work would be done until this was paid “what are you going to do about it “. I felt this was very aggressive and uncalled for.
The workers were very nice. The product installed is very nice. I had an issue with them taking one day and a half to complete the project. They left some materials and had to come back and retrieve them.
They showed up inadequate. It was like they just wanted to get in and get it done. They never let anyone know they were coming, and they just started banging on the house. When I go to a house, I knock on the door to let them know I am present. I wouldn't want to be a stranger walking around someone house, and I don't want strangers walking around my house. That is what they did.
I would definitely recommend
I liked how they worked with me to come up with a solution, and I am happy with them.
I think HoneFix is a good competitor.
It was an excellent. The doors look great. The team was very knowledgeable and friendly. I would recommend home fix to my friends.
The installation people were great. I just had one complaint.
My experience with Homefixit was outstanding.
We had great service. Andrew and his crew did a great job with installation.
Everyone I dealt with was very easy to talk too and answered all my questions knowledgeably.
The technician did nice job installing the doors and cleaned up after the job nicely.
I am satisfied with the windows the man who came is very nice and also he did a good job
The quality of the work is great. However I feel like $40,000 for a roof on an 1100 square foot bungalow is way too much. And if I stay on the payment plan like of course I have to, I’ll end up spending $86,000. The salesperson “threw in” a storm door “free” but I couldn’t even add a new roof on my garage because it would have cost even more. I’m a single mom and this debt is devastating to me. I had not expected it. I’m glad I won’t have a leaky roof anymore but I wish I could go back and do it over.
They worked with us on pricing and the turn around time to get custom windows in a black color was extremely fast and surpassed our expectations.
Installation team worked well
I wish they were more thorough in their work.
Company back end services disjointed between customer service, billing systems, field communications. Only consistent help was sales person.
HomefFix does not seem to advertise..if they come to the door and you are thinking of some remodeling give them a chance to talk to you...you will happy you did
They were quick and professional. They did a great job.
I found out about HomeFix, at the big warehouse called BJ's. BJ's helps veterans and elderly people, so I thought HomeFix would be a good company. They sent a person out to talk with me that was not familiar with the ins and out of everything. He had to keep making calls. I told him I only wanted to spend around 9-11 thousand. He said that would be no problem. He discussed it with the manager, and they said it would be 11 thousand. I agreed with that. However, once I got the paperwork from the finance company, the job is totaled at 27 thousand dollars. I called them back and told them to send me the paperwork with the total cost of the job. It was 16 thousand. I told them to redo the contract, and charge me for 16,000. The work was for gutters on a small house and some paint on wooden pieces. I've been trying to reach them since April, and now we are into May. I have gotten no response. This company is a scam.
There were multiple aspects of the job that were wrong and had I not been in site would have been completed incorrectly. My job was scheduled to be completed Feb 12, 2024. Did not actually get completed until April 22, 2024.
Furthermore, the roofers and siding workers left access materials for me to have to deal with.