Will be telling my family and friends on what a great job you all did.

They were here before scheduled time of arrival

The over all experience was thourough and efficient….

Arrived on time, did work as planned, cleaned up afterwards. We are very pleased.

My husband and I were very pleased with the way it was all cleaned up, and they answered our questions when we asked.

This was a very easy and pleasant experience for me. These guys did a great job, very clean and well done. Extremely professional. I’m very excited

They were very professional.

The installation work went very well, and Andrew - the crew leader - was very professional and knowledgeable. My issue was with the exorbitant price we were charged for a fairly small amount of labor and material to replace an outside sill on 2 windows. A woodpecker drilled a hole into the corner so the wood underneath was degraded - no other problem with the windows. The installation department's pricing guidelines for any additional work were the big problem. I saw exactly the small piece of wood cut to replace the old, and saw the labor involved. After spending over $20,000.00, it seemed shabby to charge $530.00 extra for that small about of work and material. This was after one of the installation crew set something heavy right on top of a planted Chrysanthemum, breaking two-thirds of the branches off, and Kristen in the office would not even consider paying for it! Another example that the crew leader advised me of was that if ANY of the brackets inside the window frames needed to be removed by the installation crew it would cost $25 PER WINDOW!!!! Crazy. My husband had previously done all of them and each one took about 1 minute to remove, so $25 seems pretty steep. It is difficult to contemplate recommending HomeFix to anyone after the horrible experience with Kristen, the office staff member with whom I dealt, AND the Sales Manager Michael Boucher, whom I contacted and sent photos to and never heard from him again, about the broken planting OR the high-priced fix of 2 sills. That lack of customer service is disgraceful, and definitely soured my experience with HomeFix.

They provided excellent customer service from beginning to end.

High pressure sales, misrepresentation of company structure, process, and company vales to get said sales.

The team was professional, outstanding, and answered my questions. This is the most professional contractors/team I have ever had doing work on my house. The Siding looks great!

On time, no problems.

I had good service. They were very nice and eveything was on time.

my order was messed up and it took 3 weeks to get anyone to respond to my issue and get a resolution

I would feel comfortable sending this company to friends and family.

HomeFix replaced all the windows in my home and replaced my patio doors. The materials used and the professionalism of your employees are top notch!

They are excellent, and the information is excellent. They take exceptional care and work ethic. It was just amazing. There is always a problem or some people have attitudes. That didn't happen. The information they told me about the windows and the construction on what they were doing was remarkable. It was overwhelming. The care they took and the guys that were in and out of the house were so pleasant. I can't say enough about them. I am flabbergasted by how wonderful they were. Furthermore, I love the windows. They were different, but much improved and a way better quality than anything I have seen at this point. It is incredible. It is fearful to get someone to do something you can't do. They did such a great job, and it's guaranteed. It's just unbelievable. It's unusual, and the quality is great, from the crew to the windows itself.

They work very, very fast.

The workers that came to my home were great.

Awesome job

The sales team and the installation team were very professional.

I did not like the finished product. They showed me one product and gave me something else. They damaged my brick.

I would recommend them to a friend.

I would recommend Homefix to others.

HomeFix Custom Remodeling Richmond provided excellent work and good service.