I am very pleased with my new windows. The installation went well and they look great! Can’t wait until spring to freshen up the outside so they really pop.

The salesperson was good; no pressure was involved. The crew came in and did a great job; they were in and out in no time.

We already HAVE recommended your company to neighbors! Your company is easy to recommend because of the outstanding service rendered!

Quality and installation were excellent. Front end communication lacked. Support just a couple weeks prior to installation was very good. Suggest setting better expectations on the front end regarding timeframes.

Yes

Quick and professional installation

It was excellant

Try nice, respectful salesman and installer came to the house at different times. The installer came when promised and did a fabulous job. The new gutters look wonderful

Took longer than 4 hours. Lattice under porch broken, glass and dirt in driveway

I wish we had known about them sooner. We have put off getting gutters because we didn’t know who we could trust. They are awesome and would highly recommend them.

Great company salesman were great no complaints about workers or job done and my house is much warmer!

I would not give them any opportunity to do a job for other houses. They only put three to four screws, and they didn't put the panel correctly.

The work was done good. I do have some questions, but as far as the work that was done, it looks great!

They rapidly did a great job.

I've been calling them because they didn't finish the job completely. They didn't finish the trim. They left wood and supplies and things in my driveway and no one responded to me

Please utilize this company for your home improvement needs. You’ll not regret it!!
KIJEWSKI

HomeFix Custom Remodeling DMV is not a reliable company, no customer services at all. They never answer calls, email, or text message. There was a lack of communication about the timeliness, and I have no confidence in this company whatsoever. It took them three months to do the job with no notifications or updates. When we follow up, there was no one to be reached.

Ever since they installed the door, my heating system is working 200 percent better, and I appreciate everything they did for me.

Horrible customer service, over priced hustlers.

The sale representative was very helpful and knowledgeable. The installation team was also very polite, knowledgeable, and fully explained warranty and product operation. They did a professional, and efficient installation. We would call them again for other projects.

Every encounter was pleasant and professional. The windows are phenomenal, from the noise canceling to the ease of use. The work was done expeditiously and the clean up was as if they never came!

Will be telling my family and friends on what a great job you all did.

The three men that came to my home, Daris or Davis, Gabriel, and Juan were extremely polite, and worked diligently to install my “new and beautiful”, front entrance door. They were very careful to make sure that my collectible plates, on the inside wall of my home were carefully taken down before they got started. I was impressed with the care and the way they worked, to make sure that the materials used fit to the best that they were able to accomplish. They included me and informed me about the threshold, and molding, before and during the entire installation process. I love the color of the Colonial Barn RED, and style of my new door! The black hardware and style are perfect. Thank you for a peep hole, also. I am so happy with the way it turned out. I have only one thing that I have to do in about 6 weeks, and that is to paint a piece of unfinished wood to the lower bottom of the door, white. Kind of like a kick plate, to make a perfect fit. They added it to give the threshold & door an attractive look, because the flashing would not fit properly. A sign with Homefix was placed in my yard for advertisement. Thank you so, very much! I love it!!!! It is so, beautiful! Just what I wanted!!!

The salesperson was dishonest about the turnaround time. We were told about 2 weeks for installation, but it ended up being 4 months instead. That threw off our project completion. The backyard patio was partially completed, and waiting for the door to come. Now that it is too cold, we have to wait until spring to complete it.

HomeFix was friendly and explained why their product was good. They were willing to work with me on financing, and it is a high-quality product. The warranty was great.

I would recommend HomeFix Custom Remodeling if needed.

They chipped a little piece of the wood that was inside the house, so I had to get paint to paint back over it. Everything else was good. One of my screens was torn, so they ordered me another one.

They were here before scheduled time of arrival

They did a great job.

The over all experience was thourough and efficient….

They did a beautiful job and they where fast .They cleaned up behind here self and everything. They didn't waste any time
P

HomeFix Custom provided great customer service. When the installers came, they were professional and courteous. They did a great job.

Arrived on time, did work as planned, cleaned up afterwards. We are very pleased.

My husband and I were very pleased with the way it was all cleaned up, and they answered our questions when we asked.

The work was excellent, but some part of my fence was damaged.

This was a very easy and pleasant experience for me. These guys did a great job, very clean and well done. Extremely professional. I’m very excited

They were very professional.

The installation work went very well, and Andrew - the crew leader - was very professional and knowledgeable. My issue was with the exorbitant price we were charged for a fairly small amount of labor and material to replace an outside sill on 2 windows. A woodpecker drilled a hole into the corner so the wood underneath was degraded - no other problem with the windows. The installation department's pricing guidelines for any additional work were the big problem. I saw exactly the small piece of wood cut to replace the old, and saw the labor involved. After spending over $20,000.00, it seemed shabby to charge $530.00 extra for that small about of work and material. This was after one of the installation crew set something heavy right on top of a planted Chrysanthemum, breaking two-thirds of the branches off, and Kristen in the office would not even consider paying for it! Another example that the crew leader advised me of was that if ANY of the brackets inside the window frames needed to be removed by the installation crew it would cost $25 PER WINDOW!!!! Crazy. My husband had previously done all of them and each one took about 1 minute to remove, so $25 seems pretty steep. It is difficult to contemplate recommending HomeFix to anyone after the horrible experience with Kristen, the office staff member with whom I dealt, AND the Sales Manager Michael Boucher, whom I contacted and sent photos to and never heard from him again, about the broken planting OR the high-priced fix of 2 sills. That lack of customer service is disgraceful, and definitely soured my experience with HomeFix.

It was perfect for what I needed and looks great.

HomeFix Custom Remodeling did an excellent job. The windows are in nice and tight, and snug. I didn't have any issues. They already stated it would take a while for the windows to come in, but once they did, they installed four windows and did a wonderful job. However, there was a little hiccup. We wanted grids. On the first page, it said none, but on the second page, it said with grids. They hurried to rectify that and did a super job. I have no complaints.

The installation went smoothly. The team were on point of their arrival. They were professional and did not hesitate to answer any of my questions. The windows look good. They did a great job from start to finish.

fast work, but crews were disruptive (parking on neighbor lawns, yelling and screaming literally nonsense shrieks, leaving nail ribbons in tree, debris, and also punching nails into pumpkin). Overall was good work when done, and done quickly.

HomeFix Custom Remodeling Norfolk is friendly, personable and has good quality.

I would recommend HomeFix Custom Remodeling; however, they damaged my driveway four by four edges, which needs to be fixed.

They provided excellent customer service from beginning to end.

Very friendly and polite.

High pressure sales, misrepresentation of company structure, process, and company vales to get said sales.

The installer did an excellent job, He was efficient, and I was totally satisfied.

The team was professional, outstanding, and answered my questions. This is the most professional contractors/team I have ever had doing work on my house. The Siding looks great!

When we are ready for our next project Homefix will be the first one we get in touch with.