I wouldn't recommend any other company than Homestead Restoration. I have had to use them twice and they are the best! They do an excellent job, work very hard, work with your schedule, and are very dependable. I wish every insurance company would use them because they care about their work and they care about their customers. I can't say enough about this company because they go above and beyond in their work. Gary and Ken are the BEST!
Very satisfied. Excellent work.
Pro fessional, courteous, and Caring!! One of the cleaning solvents was making me feel ill and the fellow changed itto another. He didn't have to do that ...but that impressed me. Many do not consider the customer and instruct them to leave for that period of time. I was also impressed with the entire process as I had to depend on communication with the people via my 2 sons and my daughter-in-law and their cell phones as I was in the hospital during thestart of the process. I appreciate all that was done.
Area Of Satisfaction - Timeliness of process; appointment times scheduled with myself in mind; most of my questions answered promptly.Knowledge and professionalism of each one of crew.
Area Of Satisfaction - I was satisfied with the people.
Area Of Satisfaction - Cleaning & storage of our garage and contents after a relatively minor fire claim. Some stuff came back cleaner than new. Their experience paid off. I'd stand and wonder where to start. They came in and just knew what to do.
Area Of Satisfaction - They tried to put the stuff where it was supposed to be. They did a good job.
Homestead Restoration was very professional and very competent. I was extremely satisfied with how they handled everything.
Losses of any kind are extremely stressful and puts us on edge. Homestead Restoration responded immediately to mitigate my damages so I could begin repairs from my loss. My responding representative was extremely courteous and informative throughout this first step to restoring my life. Amazing customer service.