They were able to do a timely installation. My roof was done in three hours.
They did a very good job, and I was very impressed.
Make sure to stay on them to come back for leaks and windows fogging up.
Another company had previously completed other windows for us. The quality of HomeZone Improvements is far superior.
I am very pleased with the installation crew. I am not so pleased with how the salespeople represent the company.
Project still isn't completed after 2 attempts due to manufacturing error. Communication has been slow in getting the issue fixed.
Although everyone that we worked with was very nice, I would not recommend to anyone due to the length of time to get the windows actually installed and it took two additional visits before the picture window was installed properly and locked properly....This process took several more months that what was promised and/or expected, we signed the contract in November 2021 and the last visit to replace the incorrect window took place in October 2022 - UNACCEPTABLE.
Great people to work with from the beginning to the end!
They are very professional and clean up after themselves.
They are the best and I absolutely love them!
I would recommend. Without a doubt they took care of us without a hassle and in timely matter.
I would definitely consider them for a quote when comparing companies.
I was disappointed with the one basement window that originally was set up as a window (1/2 pane) and a laundry vent. I was not told by either the salesperson or the individual officially doing the window measurements that it couldn't be replicated but with a new window. When the installer came to install the windows, the only option presented was to remove the window pane, insert sheet metal and cut a hole for the laundry vent. I was so unhappy with the resolution, especially spending almost $5,000. I instructed the installer not to proceed and I had to spend an additional $300 to have the laundry vent installed through the foundation. In addition, there are windows with marks on them that wouldn't come off with Windex and one of the screens was ripped. Although it didn't impact me specifically, I was so surprised that the basement windows were measured inaccurately; especially since they were measured by both the salesperson and the "official" measurer, prior to ordering the windows.
I have already done a rating on their website.
I think the guys did fantastic work. They were very professional.
I have already recommended HomeZone Improvements to two friends with upcoming projects.
Excessive wait time for scheduling and install
They did a good job. They came in and they cleaned up after themselves. I had no complaints.
Signed contract in October 2021 and was told gutters would be installed by December 2022. Almost a year later, and gutters still not installed.
The quality of work wasn't good. It was things the installer didn't do but I didn't know to look for to say it was done incorrectly.
Great work, fast, friendly, and I am very impressed.
Horrible experience from scheduling to completion. Still working through issues that were caused during install from two months ago.
From start to finish, professional, courteous service. Very pleased with the overall experience! AND our windows!
It took a long time to deliver material. They did not even deliver all of the materials. It took over two months for me to get a shower door. I am waiting for one shower door and I could nut even use my shower for over two months. Once they did deliver the door it was not what I ordered. No one told me that the door that I ordered was out of stock.
I have already recommended them to my neighbor. They have a HomeZone sign in their yard right now.