From he initial sales discussion until the final install and subsequent follow up I am extremely impressed with the professionalism, competence, and courtesy provided by all employees with I came in contact with. We could not be happier with out new tub. It has far exceeded our expectations.
Truthfully to the point that I could trust this team to do anything for me.
I will not recommend statewide to anyone I like. I am giving a 10 only because I was told the answer I give affects bonus the installers will receive. If not for that I would give a 0 to statewide based on the sales representative and the staff.
Installation teams and supervisors were great. Back office and manage have a lot of room for improvement needed.
Even when I was told by a manager of the windows group and he guaranteed me getting a call back from management team this too never happened
I am very satisfied with the work done.Yves,Don, Machael worked quickly and carefully .Manager Oscar knew how the work was going and the quality of the work.I did not believe that it would be finished so guickly.Thanks to everyone.Thanks to the coordinator Chrisiine aswell. I
Statewide does a professional installation.
Starting with the consultation with Melissa, the installation with Zach and his team and then the final inspection with Jeremy, the process was flawless and executed to near perfection. We did have a couple minor issues (related to the fact i had another contractor working the same room) but Jeremy addressed them immediately during the final inspection and the outcome was exactly as we envisioned. Thank you for everything and I will definitely recommend you!
I would 100% recommend Statewide Remodling! From the start of the process to the very end, was a wonderful and easy experience! The final product is amazing! Very very happy
It was a great experience. Statewide has an extremely high level of professionalism.
This survey reflects performance of installation team.
This survey reflects the installation team’s performance. I would definitely recommend the people who came into my home and did the work.
See comment on sales team
From the first contact by phone requesting information about the product to the final installation adjustment, I was impressed by the professional and thorough introduction by the sales rep of matters such as financing, measurements to fit the tub in the selected bathroom, and scheduling, The installers and supervisor were on time, fast and always courteous. I recommend Statewide Remodeling without exception. They will be the company we will use for any remodeling in our home and/or office building.
The remodel looks great and we are enjoying our new shower. But it was still pretty expensive even with the discounts.
Of all the remodeling I have had done, this is the first time that I had NO issues with any part of the process! I'm so impressed with the professionalism of everyone I dealt with!! A totally positive experience!!
Start to finish, this experience was smooth. No high pressure on the sales side. Great communication throughout. Timely delivery and install. That was a long, full day, understandably. Best part…we love the tub!
Statewide goes above and beyond. From sales through installation, everyone was professional and made me feel like a valued customer. Patrick, from the sales team, remained involved and available long after the contract was signed. I never felt like he just passed me off to someone else. I had several projects going on. Things could have been chaotic, but Christine made sure things ran smoothly. There were no delays waiting for materials. Oscar, my project manager, was always available. If I had a concern, he'd immediately send one of his guys or come himself to address it. He always made sure my expectations were met. The installers, Taylor, Rafael, and Narvie were very professional and always timely. I would definitely use Statewide again and I highly recommend them to others.
The two men who were the workers who built my shower were professional. They were diligent and hard working, never taking breaks. The gentleman who did all of the actual construction was so exact on all of the work; it is perfectly constructed. I am getting rave reviews from all who have seen it. They were meticulous in the cleanup post construction. Highly recommend them.
From sales to final install, everyone was courteous, professional, and communicative. The quality of the job was good.
They really do it in 2 days. They came in and got straight to work. They are quick and efficient.
DWYSYWD Do what you said you would do. If a door is expected in 4 weeks, deliver it in 8--unacceptable. Would not have have ordered had I known. Due mid December delivery sometime next year.
I have already recommended Statewide to others. I've only heard horror stories about people having their homes renovated. I've heard about delays and poor work. My experience has only been positive. From sales, design and installation, all involved have been professional and their work is great! I can't express how glad I am that I went with Statewide.
They were great! Very friendly people who seem to care about their customers. Two days then it was finished.
Have already told several friends and family.
Very professional and installation was done expertly!