I had a water sewage issue In April and the project didn’t finish until August. At first we thought it would be quick and easy but it was a long unprofessional and stressful process, we were displaced from home for months. My mother in law almost died due to mold issue that we found. But the toughest was getting the run around from Hydradry and not getting straight answers. We had to deal with many different individuals! They all told us different things! The way the company handled things was so unprofessional and not straight forward! The people who did the work were great but the management was the problem. There was a point in which one of the managers Brent who would not let us speak with Brittany who is Vice President! This was so stressful on whole family and really left a bad taste in our mouth! I would be hard for us to trust my company again!
They were very professional and did a great job. I appreciate all they did for us.
My experience was great. The staff did a professional job. I was very pleased with the service.
I was very satisfied and pleased with their kindness, understanding, and efficiency. The things they did inside my home were phenomenal. I am trying to keep certain things the way they did.
William and his crew did a great job and hope that we will never need them again. But if so, I would call HydraDry.
I am pleased with everything that they have done. It was done in an excellent fashion.
There were a few things that were not addressed. The bathroom does not have a toilet paper holder or soap dish. However, they did their job well and everyone was courteous.
The billing was incorrect initially, by a large amount, and it had to be corrected by me. There were additional charges on the billing.
I would give them a 5 for this if I could!
Bobby Clifton was very thorough, he came and directed his men appropriately. They did a nice job overall.
They were prompt, fast, and gave us professional service. They were a huge help!
They treated my belongings like they were there own. They tried not to inconvenience us.
We were faced with a very difficult situation when we had a fire at our home. Hydra-Dry rolled in and got their part of the aftermath done in a a very prompt professional manner. They are definitely the best of the best!
Hydra Dry is the best at what they do and solved my problem to my complete satisfaction. Should I ever have that kind of problem again,,hopefully never,, I shall immediately contact Hydra Dry. Anyone who is in need of their type of service should call them without any hesitation, Having the utmost confidence in them I highly recommend them as they will fix the damage to your satisfaction. Thank you Hydra Dry for being in business.
They are a good company. The employees are very punctual and respectful. They did an excellent job overall and shows concern for the customer.
I knew I was in good hands from the start. William was clearly an expert. I am very pleased with all aspects of this project.
They were very professional, helpful and I appreciate their work.
If you are looking for great quality and trustworthy company then go with them!
Never! They took advantage of hurricane victims and charged outrageous fees.
The workers they sent out were nothing but professional and they went above and beyond of what was asked of them. They were very accommodating and we are pleased with everything.
Although they were very fast to respond, I had a couple issures with a broken sconce, a vase which they replaced and I am missing 1 wedding ring set. I hope to find that when this is all said and done. Please have customers take all valuables and put up, and things like glass sconce on the wall, remove before doing work.
Area Of Satisfaction - got in quickly, saved house from mold, very clean.
I didn't know they were coming. Once they were here, worked constantly, and were polite.
We had contractors come in after Hydra-Dry. The contractors had to scope out the work that needed to be done. They complimented Hydra-Dry on their work. They said they did the least amount of damage compared to other similar companies. Other companies sometimes come in with crowbars and cause more damage. They did a good job!
Amy and Larry from Hydra-Dry, Inc.-Tampa were right on the problem with my smoke damaged home. Larry came to my home the day after I called my claim in to Allstate. He explained the whole process to me, was friendly, courteous and very professional. The same for the team of cleaners ( Amy, Fabian, and Preston ) that were bought in. What a great company! I would recommend Hydra-Dry,-Tampa to anyone without any reservations at all. Thank you.
They were fabulous, very cooperative and did a great job. They were careful, meticulous, friendly and kept to the schedule. I was pleasantly pleased, never thought I would get someone that good.