About this company
Idaho Home Improvement Co
GuildQuality surveys
Reviews 2
Of 1 respondents, 2 left a reviewRecent reviews
Seth L.
One of the shadiest company I've ever dealt with. They first came in contact with me saying they would contract with the insurance company to replace my roof from damage that and that I would only have to pay my deductible. So, I agreed to work with them. Then, after getting an estimate from the insurance company, I get a text while I'm at work saying that they're there to fix up my roof with no prior contact telling me they would be there, no confirmation that it was ok for them to be there, and no quote for how much the work would cost. I then ask for an invoice after they finish and says they haven't finished with it yet. Then, a week later, I get a call from the insurance adjuster telling me SHE received an invoice that was miscalculated while I still haven't received anything. She was taken aback by this and told me I need to contact them to get an invoice. So, I call Scott who was extremely condescending. He said he wouldn't send me an invoice until I sent him the money that I received from the insurance. When I confronted him about this and the fact that I'd received no contact from him about when they were coming to fix it, he said that he didn't have to do that because he was contracting for the insurance company, not me. The insurance adjuster has informed me that this is a lie as they do not coordinate any repairs.
I received an invoice after confronting him about lying and it's the biggest joke ever. It literally just says, "Remove and Replace Roof" and the total price. No detailed cost or anything.
Avoid by all means necessary.
