From the consultation to the final outcome of my shower install the job was professionally handled with courtesy and respect. I would definitely recommend to my friends and family.
I highly recommend Mad City. It is a great quality product and the installer was very professional and thorough.
I can’t say in full honesty that I would recommend. If you go on looks alone it’s beautiful but I was promised more for the usage.
My overall experience with Mad City windows and Baths was excellent. Santiago kept me informed throughout the instillation of my Walk-In tub. Santiago was very professional and personable. I highly recommend Mad City!!
They were on time. Started working right away. Very pleased with my shower after they were done and cleaned everything up.
Our new walk/in shower was installed on November 26, 2024. My 90-year old husband is still trying to make it “serviceable”.
Rather than try to put all of the things that we are not happy with, we would like a personal, in-home review of our dissatisfaction. Please call us and set up an appointment for this purpose.
Bad job all around
The process went very smooth. From the in home sales to the finished product! Not to mention the installation was the smoothest part about the whole process.
I would like to thank the entire team at mad city windows and baths, especially Mr Alvarez for doing such an exceptional job!
Staff were very pleasant. I had recently a kitchen cabinet refacing which look fabulous. There are a few quality issues that still need correction but they have do dar been very responsive.
The installers were fast and courtesy.
Mad city installed my shower. There was a few set backs. First was the size of the shower. When the salesman was looking at the space and measured said a 6' shower. Paper work showed a 60". Got that settled. Then the install. They knew it was going to be a larger job and said 2 days to complete (no big deal). They sent one guy out to my job which they should have had 2 .Things happen, I understand, the installer messed up and they had to reorder more material.so I had to wait 3 weeks for completion. It all came together and shower looks great tho!
I would highly recommend Mad City to all my friends and family!
They did a great job
Antonio and Mario were great to work with
From sales to measuring and installation . I was glad to have selected Mad City.
It was a great experience working with them