The roof is great. The installation was faster than expected and done expertly.
Very pleased with the quality and appearance of the roofing.
We have already taken several positive comments from friends and neighbours and have recommended Interlock.
I have worked with other contractors who would leave the job site a mess. Interlock crews keep the job site clean and where concerned about what I thought.
Everything happened as exactly like we were told. They are better than amazon, we were told it would take about four days. When they got here, they looked at our roof and did the complete installation in two days. We were very impressed with how fast they got it done, and they fixed all of our vents that were just hanging in the crawl space. Replaced the wafer boards that were damaged from vents not being installed properly, and they never even come in the house to use the crawl space. I haven't thoroughly checked the quality, but from what I can tell, it looks great. We are very happy with their work and clean up.
We were extremely satisfied with the result of the installation of the roof. The process was smooth, and the quality of the product is very good.
While the roof has the potential to be beautiful and live up to its warrantied years, there are issues that were not corrected. I had a general contractor doing a remodel so they were the primary communicator and overseer of the project. They had their usual companies they use for roofing but I liked the Interlock roof so they went through the steps to get things done through them. I have never been more sorry. My father spent his entire career in the roofing industry…first as a roofer, then sales, then as an inspector. I sent pictures to him of issues to make sure I wasn’t just being finicky and he would wend back reasons why things needed to be corrected. As I tried to say the first thing to Patrick when he finally came out to my house, he scoffed and walked off. I had already gone over everything with my contractor so I left him to go over the rest as I was not going to be treated as such at my home. It didn’t go any better. He swore at my contractor and said none of these things were happening. Then sped off. We have had no resolution and given Interlock is proprietary, we can’t even go to another company to get these items fixed.
Great looking product
The work was good. There was a language barrier between myself and the subcontractor. If I had any questions, they couldn't provide the answers to them because they didn't understand me, and I couldn't understand them.
Great experience. Our roof looks beautiful. Everyone involved was professional. Highly recommend.
I would recommend the product, however, I would advise others that the installed product may not look as it does in promotional photographs.
Many of the tiles are dented during installation. The tiles can have an uneven, non-uniform appearance. I had not anticipated this.
Overall great product, craftsmanship and service
They came in and did exactly what they said they were going to do.
Great product, professional and personable staff
The presentation by the sales representative was very informative, professional and not high pressure. The work crews worked quickly but efficiently and paid attention to safety protocols.
With our changing weather and high winds, I think it is the best roofing option today!
We just love the roofing.
One and Done! Roof should be good for our lifetime and our kids lifetime and possibly our grandkids. Keep the farm in the family :)
They were courteous and very efficient.
I really like the look of the roof after it was shingled. The crew was courteous and did a excellent job.
It is a great quality product and looks awesome. The installation went great.
I saw an Interlock roof installed in our neighbourhood before I even knew what it was and immediately loved the proud confidence but subtle undertone of the roof (charcoal slate). Years later we sold that house and had the chance to renovate our new house and Interlock was my 1st choice. We struggled during the renovation to justify the cost of the roof and put it off to the very end but in the end we bit the bullet and we're so happy we did. The roof lends such authority to the rest of our renovation, simultaneously making the house look incredible while also ensuring it feels timeless and part of the neighbourhood. On top of all of that, I need to add that the people involved with Interlock have all been incredible. Randal the sales person was the epitome of no-pressure, supportive sales. Todd was excellent to work with to schedule the install and Vlad and his team were the most professional tradespeople I've ever met. Timely, clean and presentable, quick at their job, incredible with our kids and aware that our house was a home and that the clean up at the end of each day helped ensure our kids were safe.
Interlock Roofing-Seattle provided professional service and the people are
easy to work with.
If there are any issues on your side, they'll take care of it, and also answer your questions.
It is a little difficult to interface with the Ukrainian workers, but it worked out using a translation app to communicate. They'll get better as they go, so it's not an issue; everybody needs to work!
They have great workers and there were no problems.
For composition type roofing, they do need a better magnet to pick up the nails.
They don't deal honestly with their customers, and you have to watch them the whole time. You contract them for one thing, and they subcontract for something else. You need to check with the sub's contract and compare it to what you contracted them for because they try to skim.
They were very skilled and professional!
Very happy with the product, the quality of the work and everyone involved with making my project go smoothly.
Interlock Metal Roofing has the worst customer service communications I have dealt with in a long time. I hesitated to complete this survey because I believe the product is of good quality. I also wanted you to experience what is like to wait weeks/ months for a reply!!
We are very pleased with the material; it is the best-looking metal roof around. While they were able to work with our solar company by providing the fastening points, they had difficulty coordinating with the electricians installing a new electrical mast. This is a rare challenge for any roofing company; I expect Interlock rarely has any issues. Also, they quickly solved a leak at our chimney when it was reported. Interlock has a very fine product and a competent crew. We love the finished product.
The product is excellent the installer was a true craftsman but it took a lot longer to install than I thought but in the end I would highly recommend it.
I recommend Interlock completely and without reservation.
The roof looks great. The installers did a good job. They were very friendly and helpful.
As a repeat customer I requested additional services in the Spring of 2023. A salesperson did not come to my property until the fall. I had to call several times to get a sales appointment. The person who came to measure the project arrived 5 hours after the appointment time. The project was not completed as specified in the original contract. The product is good but I am not likely to recommend.
It would've been helpful to have some translation between us and the contractor. There was a language barrier, and many of the workers didn't speak English.
Find my Google review and read about it.
Product not as authentic looking as other imitation slate shingles product on the market. Interlok product too shiny and slippery looking. Salesperson said they use local crews for installing. Our crew came from Moncton, 2-3 hrs. drive away. Resulted in shortened workday and delays to the installation.
High quality workmanship.
Our likelihood to recommend will depend on how the roof performs over the first couple of years. We are pleased with the appearance of the roof and believe that it was a quality install however won’t really be able to gauge this until time passes and roof is tested by weather.
I would encourage anyone considering Interlock Metal Roofing - Halifax to receive concrete contractual timelines around installation before proceeding. I hope that our experience was unusual and not the norm for this company.
Stress free experience from start to finish
I love the roof and I think the profile is beautiful.
The end result looks great. Our installer, Maurice, was meticulous, ensuring everything was completed to a high standard.
It's beautiful! It's a beautiful job, very well done!
Crew was under staffed and the installation manager was complacent.
This project has been a roller coaster: First they were doing a good job, then not, then they assured us of the results and things looked good until we questioned something and they completely dropped the ball. They took our money and never followed up.
I'm really excited and pleased with the roof. I love everything about it in terms of color, style, and installation. Everything was done to our utmost satisfaction.
The roofers did a beautiful job and worked very hard and cleaned everything up really beautifully. The roof is really nice, safe, warm, and calming
I had this roofing installed on my house, in 1998. There was a problem once due to a hurricane. The damage was fixed quickly and professionally
I tried for several years to find a roof i would be happy with that would enhance the beauty of my property. I had been quite disappointed with the companies I was working with. When Interlock Roofing came along it was such a relief! Even though it did cost me more than other options, I feel like I received more value, especially long term, than any other offer I was considering. And I would not be as pleased with any other roofing system than I am with Interlock Roofing.
would recommend if asked
Great product,
very pleasant sales person (Bruce Mehuys) and very pleasant installer. Love the look and the long life span. Another great feature: The elimination of granules coming off asphalt roofing that negatively impact eavestroughs.
If they are a patient and understanding sort.