We hired J-Tech to side some of our house and all of our attached garage. They hired sub-contractors who were not trained in Hardy Board and had to redo a lot of their work two or even three times, with some of the details just being left to J-Tech. There were a lot of dings/scratches/gaps in our siding that were puttied and painted over and now will need to be maintained with fresh putty/paint in the years to come. J-Tech did try to make sure everything was done right in the end, but how many corners were cut along the way and how will this project hold up in 5-10 years? It's hard to say.
Clean & Safe - I liked that they took their shoes off when they came into the house.
Problem Resolution - I didn't have any problems.
Areas For Improvement - They didn't fall short at all.
Areas Of Satisfaction - I was most satisfied with the whole experience. Everyone was nice and very courteous.
Recognized Excellence - The installers and Don were very nice people.
Areas For Improvement - They didn't fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with the entire process.
Recognized Excellence - I would like to recognize Jason, the owner. He was exceptional.
Areas For Improvement - They didn't fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with the fact that they did their job as expected. They did a good job.
Recognized Excellence - John Milburn and his crew did a great job.
Additional Comments - We're very satisfied with their work and they left everything neat and clean when they finished.
After our house received hail damage, we were bombarded with out-of-town solicitors. Fly-by-night contracting companies were not what I wanted. They overbook, and hire contractors to do the work for them, it gets messy. I was extremely pleased to find a locally owned company to do my roof, gutters, siding, and window replacement. J-Tech employees were professional and got the job done. I will use them again in the future and would recommend them.
Areas Of Satisfaction - The roofers did an excellent job. They were fast and cleaned up everything.
Recognized Excellence - I dealt a lot on the phone and email with Julie. She delivered exceptional customer service. Don was very helpful giving us an estimate and bringing samples to us on our time. The roofers really did a good job cleaning up. Overall, I was pleased with all of the work done.
Areas Of Satisfaction - Friendly, professional, yet down-to-earth.
Recognized Excellence - Unfortunately I can't remember the name of the install crew leader on our particular jobs. But he was great.
Additional Comments - I look forward to more projects with J-Tech in the coming years.
Recognized Excellence - The workers were very professional.
I'm very, very pleased!
Areas Of Satisfaction - I was most satisfied with everything. It was an excellent experience.
Recognized Excellence - The lead guy, Jon, provided exceptional service, especially in communication.
Areas Of Satisfaction - I was most satisfied with the look after it was done, and they did a nice job.
Recognized Excellence - Jason and Don provided exceptional service.
Areas Of Satisfaction - I was most satisfied with the timely service and the price.
Areas Of Satisfaction - I was most satisfied with how quickly they got it done, just because it needed to be done.
Additional Comments - Everything was done in a very professional manner.