It is comfortable and very easy to put into a new way of bathing in a safe environment.
Lots of reasons explained below but lack of communication is my biggest complaint. My entire career was spent in the customer service aspect & if I didn’t return calls or listen to my customers concerns, I would be called on it. Your customer service people only give you the information in the computer & do not take it to the next step. I never got a return call as promised‼️. DONE🤬
The end result is beautiful but there were some frustrations along the way. We were told it would take one day but it took two. Also, we are still waiting for a curved shower curtain rod in brushed nickel, as ordered.
Quality materials were used, workmanship was exceptional, and overall end result was as we had hoped.
It turned out better than I thought it would. The guys that did my whole project did an Impeccable job.
Everything came out well. There is a gap between the shower floor and my tile.
They were quick and efficient in accommodating and making minor changes.
From start to finish, the experience was good.
I really like it. I think they did a great job.
Because I have mobility issues it was dangerous for me to step in the bathtub for a shower. The gabsbars are securly installed. I am very satisfied with the security I have now.
Installed the shower doors correctly on the initial installation. Offer more variety on color options. The option shown on tv was not offered. Cost is very high when compared to Eestshore or Kohler.
I had a friend coming from a nursing home to stay with me. I needed the job done as quick as possible and your team made it happen for me!
I felt the salesman was conniving. He promised one thing and didn't deliver on it. He promised a reduction in price by $2600.00 in his notes and kept his notes. The bill didn't reflect the reduction. I had to fight to get half of that, and I got $1300.00 off.
Jorge was the only professional, quiet, well-behaved installer in the crew. The other workers in the crew have behavior issues.
I actually have recommended them. I would highly recommend them.
It is hard to figure with free installation included, the cost of my mid-size walk-in shower, could have had a starting price of near $27K before being negotiated to down to what was/is and incredibly costly price of $19.5K after seeing the actual materials and fixtures used. There is no way conceivable that the materials and fixtures costs were the sole driven reason for the initial price or the negotiated price.
Guys were very respectful. They kept the mess contained to the bathroom & cleaned up great after. They also explained everything they were going to do beforehand.
Definitely would recommend. Good quality materials and excellent installers. Only negative was lack of communication between sale and installation. The Date of installation was a month later than planned with no explanation. Otherwise a great experience
Crew were polite, hardworking and finished when they said they would.
The installers were professional, and the saleswoman was very well-versed in her job. We are very pleased.
I am happy with the shower.
The shower is great, and the service was great.
Fast & effecient! Good job, & cleaned up bathroom interior before they left.
The installer was very courteous, nice, and explained himself. He did have some technicalities because they had to reorder replacements for the top and bottom. It took a little linger than I anticipated, but they did a good job.
I am very happy.