Overall we are extremely satisfied with the entire project and have already told folks about it and will comtinue

Adam Hohm, being a former installer was very knowledgeable & helped us make our final material selections & select Jacuzzi for the work; the "advance" team kept us well informed leading up to the install date; Jeremiah's install team was very efficient, friendly & helped make some key detail decisions

They were on time and did a professional job. They did a great job.

From start to finish, it was an enjoyable experience. The friendly new employee @Costco, who booked the appointment. The incredibly sweet and knowledgeable salesperson to the experienced efficient trainees and installers.
; I would highly recommend them!

I did not like the way the salesperson did business. Once we picked out our items for the install we asked the individual cost for some of the items .He said he could not do that unless he did a rebuild of the shower on his computer. I do not know if this statement was true, and if it was, he should have just done it without giving the impression that it was an inconvenience for him to do so. We had chosen the teak folding chair, only to find out later by calling the office that the chair cost was $4,000. Had we known in advance, we would have chosen a seat that was better aligned with our budget. Our install was more than $20,000 and that supposed to be with free installation.

The work is good, but overpriced. Whether or not I'd recommend them depends on the situation.

We were very pleased with the professionalism and speed at which the job was done. The gentlemen were very efficient and friendly. Questions were answered satisfactorily and they left not one bit of mess. They took the time to demonstrate use and care of the shower as well.

Avery professional organization

The consultant was fantastic. The team that worked with me was accommodating to my needs and work schedule. They made it simple and easy.

Jacuzzi Bath does quality work, but they are expensive.

We are still waiting for someone to contact us regarding an issue that requires attention after our shower has been installed.

Sold us something over $2000 that we are physically unable to use.

I cant in good conscious recommend this company to anyone, even enemies.

The product is superior to most other products on the market. Their warranty is real, not just "mouth service as most others are. The company has been around 100 years so they have staying power.

Excellent quality

They did a good job. They are very polite.

I was provided an inaccurate timeline throughout. They incorrectly ordered materials. Then they reordered materials incorrectly. It was a complexly chaotic process.

I really appreciated the kindness and knowledge of the installers.

Cameron and Logan were great! They did a beautiful job and when they left you couldn’t even tell they were there. Both were very respectful.

The way everyone is very helpful ,professional and courteous

They did an excellent job overall. The installers, Jonathan and Logan, were incredible. They did such a good job on the first bathroom that we asked for them specifically to be the installers on the second project.

installers were on time, courteous and professional

Company motto is right on "same day installation " !

Despite an initial delay due to an ordering error, once the installers were here, I couldn’t have asked for better service. They were very competent and exuded a professional demeanor that assuaged any doubts that I had before they arrived. Their customer service was exceptional and their attention to detail was above reproach.

The friendly and professional manner in which the two gentlemen of my team worked and how quickly they worked the shower looked great afterwards. Just one little item that needed fixing and we finally had it fixed.