They are very truthful, efficient, and work in a timely manner. They completed things when they said they were going to get them completed.

Excellent job all around. Couldn't ask for better service.

It took almost four months to finish this job of two showers. Communication was very difficult. Call backs next to impossible. Part not ordered. Wife very irritated! The first day the employees went to our old house in Wilsonville that we had the shower replaced two years ago. It was a start that only got better!

The guys did a wonderful job with demo and installation. The problem was after the installation that haven't been corrected. They already came out and looked at it. I don't think it will be an easy fix. It took three days instead of one. I don't know if those are normal obstacles. They seemed to know what they were doing. A few things at the end didn't work out just right and may not be reversable without having to tear some things out. Someone was supposed to get back with us about 2 weeks ago, maybe longer, about corrections. It should have been caught before they left. I saw it a day or two later and realized it was a major deal.

Quality of product and that you have been in business for so long.

The personnel, from sales to shine, were all very knowledgeable.

Jacuzzi Bath Remodel of St. Louis did a great job. It is clean, spacious, and bright. It looks good — I love it.
I love my new shower, and it didn't tale them a long time.

The seat is very slippery.

We started the project on January 6 we are now on April 3, and I can not use my bathroom. It is not completed.

The installers came in the morning on time and let me know when they were on their way; as they proceeded with the remodel, the plumbing on the shower was different than what they thought; it was under the tub. They worked through this snag and it set them back and they were here 14 hours to get the job done to ensure it would be completed in one day like they told me it would be.

The salesperson misled us on fixture installation options.

They did a nice job!

The product and shower are beautiful. It is far beyond my expectations. The crew who installed it were very knowledgeable. My only concern and negative of the whole process was the cleanup of the bath, the shower, and the house, as I was left with a whole lot of unexpected dust. The cleanup was not satisfactory. The product and the way it looks are great. I just had to hire someone to come clean up my house.

The guys were fantastic. I could not have asked for better.

They were professional and quick, and the results were excellent.

I liked the professionalism.

The product is good. I’d have no problem recommending that but below is my complaints about how the job was done.

In at 9, out by 4. Quick, thorough, efficient and quite skillful. And, they cleaned up everything beautifully.

Excellent work

After they put the tub in and they left, we inspected the shower. There were bubbles in where they said there would be no seam, no cracks in the caulking. There was about a three-inch crack or broken piece at the top of the shower. We called them to let them know. We are still waiting for them to come and repair it.

Friends/family that asked said price was high.

More options.

Very disappointed in the product and fairly disappointed in the installation.

The sales method felt very pushy and made me uncomfortable in retrospect. The quality of workmanship was not quite what I expected for what I paid.

They were very efficient, very clean, and they knew what they were doing.